# NBL BankSmart XP — user reviews

> 12 indexed App Store user reviews of NBL BankSmart XP by Nepal Bank Limited, rated 3.20/5 from 17 ratings.

- Source: https://appshunter.io/ios/app/nbl-banksmart-xp/id1184775036/reviews
- App overview in markdown: https://appshunter.io/ios/app/nbl-banksmart-xp/id1184775036.md
- Rating breakdown: 5★ 6 · 4★ 2 · 3★ 3 · 2★ 1 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst Mobile Banking Ever

*2026-03-29*

This app makes me in trouble more than 100 times sometimes payment will be later or sometimes app won’t open, sometimes payment can’t be done….

### 1/5 — App is not working

*2026-03-17*

App is not working, if it works something, transaction process consume alot of time

### 1/5 — App is not working

*2025-09-01*

Why?????

### 1/5 — Server issues

*2023-08-13, version 5.5.43*

Most of the time it says “ We're having trouble connecting to the server at the moment. Please try again later.” Tired of it

### 1/5 — This app does not work well.

*2023-01-09, version 5.5.36*

One of the first and biggest bank in nepal and their mobile banking is really poor. Transaction and phone pay always says error. Phone pay is totally untrustworthy. Even it said failed transaction the vendor received the money 4 times as I tried 4 times to complete the transaction. It was nice for them to notify me that they received payment 4 times. Did try doing bank transfer but it only succeeded once and next transaction bounced back to my account after 2 days. Don’t know whom they are hiring as their developer but they need pull on their shocks and stop mocking around during work time. Please update and fix bug issues. One of the best mobile banking app is global ime may be take that as the reference.

### 1/5 — App not working

*2022-03-12, version 5.5.33*

I’m in abroad and since 5 days app and website not working, and even after complaining no one response,

### 1/5 — No otp , bad UI

*2021-05-30, version 5.5.21*

I am trying to login since 1 month , no otp, no response from it department, no response from bank.

### 1/5 — Login problems

*2021-03-07*

It is unable to login

### 2/5 — App not opening 😐

*2024-02-24*

It was working fine in the past but now the app does even start

### 5/5 — Good

*2024-05-16*

It work smartly

## Most praised reviews (2 highest-rated)

### 5/5 — App not open nepal bank

*2024-02-04*

Open

### 5/5 — Nice

*2020-03-05, version 5.5.1*

Nice

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*