# NBT Bank > Mobile banking app for personal and business accounts with comprehensive financial management features. (iPhone/iPad app by NBT Bancorp, Inc..) - Source: https://appshunter.io/ios/app/nbt-bank/id711575888 (this page in markdown: same URL + `.md`) - Developer: [NBT Bancorp, Inc.](https://appshunter.io/developer/711575891) - Category: Finance - Price: Free - Rating: 4.68/5 from 37,912 App Store ratings · 214 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 95 MB - Languages: English, Spanish - Released: 2013-09-26 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nbt-bank/id711575888/reviews.md ## What is NBT Bank? NBT Bank Focused on What Matters. Our Mobile Banking app provides you with the convenience of managing your personal or business finances anytime, anywhere from your iOS device.  GETTING STARTED Enrolling in Mobile Banking is easy! Simply download the app and click the “Register” icon on the main screen. If you are a business customer, please visit your local branch for more information or to enroll.   FEATURES • View account balances • View recent transactions • Transfer funds between your NBT accounts and accounts held at other financial institutions• Pay bills • Add, Edit, Delete Bill Pay Payees • View and modify future scheduled Bill Payments • View recently processed Bill Payments • Send and receive money to friends, family, and others with just their email address or phone number • Deposit a check with Mobile Deposit • Locate ATMs or Bank Offices by city, state, zip code or use of your device’s Geo-Locator • Open an account • Make a loan payment • Setup more than 20 real-time account alerts • View up to 7 years’ worth of check and deposit images • Enroll in biometric authentication to sign in quickly and easily. • Enroll in Fast Balances to see current balances without logging in. • Contact our Call Center for Customer Service assistance by phone or e-mail Business Only Features Business Only Features • Initiate and approve ACH & Wire transactions • Access Positive Pay / ACH Reporting ABOUT  NBT Bank is an independent community bank based in Norwich, N.Y. We offer personal banking, business banking and wealth management services across locations in seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Maine and Connecticut. More information about NBT is available online at www.nbtbank.com. Member FDIC.   CONTACT For assistance, please contact 1.800.NBT.BANK (1.800.628.2265) or customerservice@nbtbank.com.   SECURITY When it comes to protecting your personal or business finances you can never be too careful. For tips and additional information on how to use Mobile Banking safely and securely, visit: https://www.nbtbank.com/Personal/Customer-Support/Fraud-Information-Center  Access to your personal or business accounts is available through use of this single Mobile Banking. NBT Bank Mobile Banking is FREE to all NBT customers. Mobile Carrier standard data and message fees may apply.  Use of the Mobile Banking app and any of its features demonstrates understanding and consent of the NBT Online and Mobile Banking Terms and Conditions. Member FDIC ## Key features - View account balances and transactions - Transfer funds between accounts - Pay bills and manage payees - Deposit checks remotely - Locate ATMs and branches - Biometric authentication - Real-time account alerts ## What do users think of NBT Bank? Overall sentiment: negative **Pros** - 🚀 Quick and easy mobile banking - 💡 Convenient check deposit feature - 👍 Friendly and helpful staff at local branches **Cons** - 🐛 Frequent app crashes and glitches - 🔒 Overly strict security measures - 🕰️ Slow transaction processing and account updates - 💸 Predatory loan practices and high fees **Commonly reported bugs** - Login issues with incorrect password warnings - Transfer feature frequently malfunctioning - Mobile deposit functionality not working as expected **Most requested features** - Ability to make multiple check deposits in one transaction - More customization options for app appearance and layout - Improved accessibility for visually impaired users ## Recent user reviews (10 of 214) All indexed reviews: https://appshunter.io/ios/app/nbt-bank/id711575888/reviews.md ### 1/5 — SIMPLY AWFUL BANK *2026-08-27, version 26.1* All though there is plenty of money in ones account and while at a grocery store line with hundreds of do,lars of groceries and a hour and a half in the store, nbt bank declined card and even when there was a few thousand in account. Utterly frustrating and im telling all my friends and family to run away from nbt to avoid a similar situation.#FRUSTRATED!!!!!!! ### 4/5 — Great app *2026-08-27, version 26.1* Wish I could view horizontally ### 1/5 — Terrible app *2026-08-26, version 26.1* Hard to use, bank info is correct but still won’t show up as an account, navigating app is painful ### 2/5 — Access *2026-08-25, version 26.1* I could not access the account when I needed it and it erased my biometric access all needed to be re set up . ### 5/5 — Luv this Bank *2026-08-22, version 26.1* I am a new customer from a large company worldwide bank. This bank is personable and takes care of your needs. ### 5/5 — Great bank! *2026-08-19, version 26.1* I love the NBT bank. I am always greeted kindly whenever I walk into a physical location with smiles, and everyone knows my name. I find the app to be easy to use, and navigate. Having adhd I sometimes find apps to be confusing and look cluttered but this one does not. Anytime I have a question or need assistance I get it without any hassle or trouble. This bank is great, they work with you! ### 1/5 — Customer pr *2026-08-19, version 26.1* Banking online system fails 60% of the time and the other 40% your spending having to call for issue to be met with rude staff I finally changed banks. ### 1/5 — Horrible *2026-08-17, version 26.1* The app sucks. I have a car loan through them and none of the hyperlinks work and it’s very hard to even understand how it works. Also not up to date with my statements. ### 5/5 — Happy customer *2026-08-17, version 26.1* Great bank.Always there when you need it the most!!! ### 1/5 — It sucks *2026-08-14, version 26.1* This app is down or having issues way too often. I have personal and business accounts and my operations are adversely effected when I can’t move money If I could give negative stars I would. I’m also looking for another bank because of it.now I’m doing. Edification texts way too often ## Frequently asked questions about NBT Bank ### What can I do with the NBT Bank mobile app? The NBT Bank mobile app allows you to manage your personal or business finances conveniently. You can view account balances and recent transactions, transfer funds between your NBT accounts and those at other institutions, pay bills, deposit checks, and locate ATMs or bank offices. It also offers features like biometric authentication and real-time account alerts. ### Is the NBT Bank mobile app free to use? Yes, the NBT Bank Mobile Banking app is free to all NBT customers. While the app itself is free, standard data and message fees from your mobile carrier may apply. ### How do I get started with the NBT Bank mobile app? Getting started is easy. Simply download the app and click the “Register” icon on the main screen. If you are a business customer, you may need to visit your local branch for more information or to enroll. ### What are the security features of the NBT Bank mobile app? The app prioritizes security with features like biometric authentication for quick and easy sign-in. It also offers real-time account alerts to keep you informed about your account activity. NBT Bank provides additional security tips and information on their website. ### Can I use this app for both personal and business banking? Yes, the app is designed to manage both personal and business finances. While most features are available for both, business customers have access to additional features like initiating and approving ACH & Wire transactions, and accessing Positive Pay / ACH Reporting. ## Version history (last 5 releases) ### 26.1 — 2026-07-16 Minor bug fixes and performance enhancements ### 25.1.1 — 2025-12-11 This update includes minor bug fixes and enhancements. ### 25.1 — 2025-09-18 This update includes bug fixes and security enhancements. ### 23.2.1 — 2025-02-20 Minor bug fixes and enhancements. ### 23.2.0 — 2024-06-25 This update includes performance improvements and bug fixes. ## Apps similar to NBT Bank | App | Rating | Price | Category | | --- | --- | --- | --- | | [Beacon Bank Mobile](https://appshunter.io/ios/app/beacon-bank-mobile/id1665241460) | 4.4 (3,116) | Free | Finance | | [SFCU CU-Online](https://appshunter.io/ios/app/sfcu-cu-online/id626177979) | 4.8 (10,939) | Free | Finance | | [NYCM Insurance](https://appshunter.io/ios/app/nycm-insurance/id548614248) | 3.1 (52) | Free | Finance | | [AmeriCU Credit Union](https://appshunter.io/ios/app/americu-credit-union/id903051488) | 4.8 (8,859) | Free | Finance | | [CBNA Mobile Banking](https://appshunter.io/ios/app/cbna-mobile-banking/id1484377074) | 4.8 (45,121) | Free | Finance | | [Visions FCU Mobile](https://appshunter.io/ios/app/visions-fcu-mobile/id974828085) | 4.6 (8,212) | Free | Finance | ## More apps by NBT Bancorp, Inc. - [NBT Wealth Client Portal](https://appshunter.io/ios/app/nbt-wealth-client-portal/id1607020481) - [NBT Bank Home Lending](https://appshunter.io/ios/app/nbt-bank-home-lending/id6447918482) All apps by NBT Bancorp, Inc.: https://appshunter.io/developer/711575891 ## Related topics [nbt bank](https://appshunter.io/ios/topics/nbt-bank) · [nbt mobile banking](https://appshunter.io/ios/topics/nbt-mobile-banking) · [nbt](https://appshunter.io/ios/topics/nbt) · [ntb bank](https://appshunter.io/ios/topics/ntb-bank) · [nba bank](https://appshunter.io/ios/topics/nba-bank) · [north alabama bank](https://appshunter.io/ios/topics/north-alabama-bank) · [pbk bank](https://appshunter.io/ios/topics/pbk-bank) · [donut bank](https://appshunter.io/ios/topics/donut-bank) · [laona state bank](https://appshunter.io/ios/topics/laona-state-bank) · [nelnet bank](https://appshunter.io/ios/topics/nelnet-bank) · [abbeville first bank](https://appshunter.io/ios/topics/abbeville-first-bank) · [lowell five bank](https://appshunter.io/ios/topics/lowell-five-bank) · [partners bank of new england](https://appshunter.io/ios/topics/partners-bank-of-new-england) · [hometown bank massachusetts](https://appshunter.io/ios/topics/hometown-bank-massachusetts) · [somerville bank](https://appshunter.io/ios/topics/somerville-bank) · [flatwater bank](https://appshunter.io/ios/topics/flatwater-bank) · [amcom bank](https://appshunter.io/ios/topics/amcom-bank) · [nbt credit card](https://appshunter.io/ios/topics/nbt-credit-card) · [nasb bank](https://appshunter.io/ios/topics/nasb-bank) · [new haven bank](https://appshunter.io/ios/topics/new-haven-bank) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*