# NCB Mobile — user reviews > 190 indexed App Store user reviews of NCB Mobile by National Commercial Bank Jamaica Limited, rated 4.70/5 from 15,645 ratings. - Source: https://appshunter.io/ios/app/ncb-mobile/id1435405040/reviews - App overview in markdown: https://appshunter.io/ios/app/ncb-mobile/id1435405040.md - Rating breakdown: 5★ 11,296 · 4★ 2,146 · 3★ 569 · 2★ 100 · 1★ 168 ## What do users think of NCB Mobile? Overall sentiment: positive **Pros** - 👍 User-friendly interface - 🚀 Convenient and efficient - 🔒 Secure banking experience - 💡 Helpful features like bill payments and money transfers **Cons** - 🐛 Occasional glitches and bugs - 🔒 Security token issues - 🔍 Unclear error messages - 🤔 Limited functionality compared to online banking **Commonly reported bugs** - Login issues due to password problems - Transfers failing unexpectedly - Inability to see transaction details - App crashing or freezing - Compatibility issues with jailbroken devices **Most requested features** - Mobile top-up feature - Ability to pay credit cards from other banks - Cheque deposit via mobile - Notifications for account activities - Touch ID/Face ID login - Ability to lock/freeze debit cards - Future-dated transfers ## Newest reviews (16 of 190) ### 4/5 — Token *2026-06-21, version 25.1.0* I would appreciate if you could find a much easier way to do transfers without using the token as to avoid walking around with it ### 2/5 — The worse *2026-06-15, version 25.1.0* The worse ### 5/5 — Review *2026-04-04, version 25.0.0* Best bank ever! ### 5/5 — Very User Friendly App *2026-04-04, version 25.0.0* I love this NCB App it’s so very easy to use. I would highly recommend it to everyone who wants to do online banking and be on top of their account ### 4/5 — Ratings *2026-03-31, version 25.0.0* Very convenient ### 5/5 — Rated *2026-03-24, version 25.0.0* Efficient and great to works with… ### 5/5 — Review *2026-03-13, version 25.0.0* Easy to use and straightforward. ### 5/5 — Roy customer *2026-03-09, version 25.0.0* Good ### 5/5 — Fav💞 very fast service *2026-03-02, version 24.6.0* It’s super fast ### 5/5 — Review *2026-02-26, version 24.6.0* It easy it's fast very convenient ### 5/5 — A click a your finger tip *2026-02-19, version 24.6.0* The app is a big improvement . Making banking more efficient ### 5/5 — Great *2026-02-11, version 24.6.0* Very easy to use ### 5/5 — NCB app *2026-02-02, version 24.6.0* Totally amazing ### 5/5 — Lovely *2026-01-29, version 24.6.0* Super easy super fast and secure ### 5/5 — Best app *2025-12-31, version 24.6.0* Quick send is a plus ### 5/5 — NCB mobile app is very easy to use. No guess work. *2025-12-12, version 24.6.0* Good! ## Most critical reviews (10 lowest-rated) ### 1/5 — RSA App is not a good authenticator *2026-06-09, version 25.1.0* Tried to update my email and the RSA token app doesn't work. You get am error. ### 1/5 — Absolutely the WORST!!!! *2026-05-20, version 25.1.0* Wish I could give out negative 5 stars. This app is way behind time and faulty. Constantly locks you out and asks for a stupid rsa token. Why the hell don you need another app to use another app. ### 1/5 — Survey *2026-04-25, version 25.1.0* Easily to access, ### 1/5 — Bad experience *2025-12-01, version 24.6.0* Far too frequent the website and app is down within 7 days I have encountered it being unavailable twice This is bad for my business ### 1/5 — Transfer Camille to Fiona *2025-09-21, version 24.6.0* I received a receipt that the transfer was successful and Fiona says she has not received any money ### 1/5 — Top up *2024-10-20, version 24.0.1* I just top up $300 twice and I have not received any credit on my phone. ### 1/5 — App doesn’t allow youro login *2024-08-19, version 23.19.0* Updated to this version and unable to login. I can successfully login on desktop website version with identical credentials which means there is a problem with this mobile app. ### 1/5 — Unreliable information *2024-07-08, version 23.17.0* Just can’t take their word for it just wait till they feel like to help you ### 1/5 — Payday loan *2024-04-02* Trying to get the payday loan and as soon as it reaches the Final page it says “unable to get location please try again later” for days now and it something I’ve used before tried everything that has to do with location in iOS and still not working please fix this bug ASAP it’s irritating 😞 ### 1/5 — I need my money back. *2024-01-11, version 23.11.0* The app is ok, JUST OK. However, the bank is absolutely terrible. I need my money NCB! ## Most praised reviews (10 highest-rated) ### 5/5 — Great use *2026-08-11, version 25.2.0* Very good enjoy using my Ncb online banking ### 5/5 — Top up *2026-08-10, version 25.2.0* Top up function is a life saver at times ### 5/5 — Very good app *2026-07-20, version 25.2.0* I like using the app because it’s easy to navigate. Also you can do more than just sending money. I use this app to top up my credit and pay bills. Very good. ### 5/5 — Best bank app *2026-07-10, version 25.2.0* Absolutely love NCB ### 5/5 — Convenience *2026-07-09, version 25.1.0* Very convenient and efficient ### 5/5 — Easy to use *2026-07-06, version 25.1.0* Love it ### 5/5 — Best app *2026-06-20, version 25.1.0* No contest ### 5/5 — Great choice *2026-06-10, version 25.1.0* Efficient n reliable ### 5/5 — NCB-Easy Way *2026-05-05, version 25.1.0* So user friendly! 10 Stars. ### 5/5 — Easy to use *2026-04-06, version 25.0.0* I am pleased with this app; it makes online banking so simple and user-friendly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*