# NCBA NOW — Go for it > Mobile banking app for payments, account management, and customer support. (iPhone/iPad app by NIC BANK LIMITED.) - Source: https://appshunter.io/ios/app/ncba-now/id725534467 (this page in markdown: same URL + `.md`) - Developer: [NIC BANK LIMITED](https://appshunter.io/developer/1342536358) - Category: Business, Finance - Price: Free - Rating: 2.19/5 from 16 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 115 MB - Languages: English - Released: 2013-11-09 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ncba-now/id725534467/reviews.md ## What is NCBA NOW? The NCBA NOW App has exciting features that make your banking experience with NCBA Bank fast and convenient. Enjoy the following features and so much more when you download the NCBA NOW App: • Transfer with confidence — recipient names now appear instantly when you enter a phone number, helping you send funds accurately. • Enjoy faster branch visits — initiate your cash deposit and/or withdrawal on the NCBA NOW app before reaching the counter, with no transaction forms needed. • Open your NCBA account anytime, anywhere - no queues, just a seamless start to your banking journey. • Payment of eCitizen Government services • Hide/unhide your account balance • Credit card bill payment balance and statement viewing • Debit & Credit Card Set PIN and Change PIN • Insurance premium payments • M-Pesa to NCBA Account transfer • KRA domestic payments (iTax) • Unit Trust accounts management • Details of your Relationship Manager • Fast contact to NCBA contact centre via telephone, email and WhatsApp • Secure payment options via RTGS, EFT and Pesalink • Lipa na M-Pesa services (PayBill / Buy good / Till) directly from your account • Top up for Expressway toll payments • Buy and sell forex through the FX Now feature ## Key features - eCitizen Government services payment - Account balance hiding/unhiding - Credit card bill payment and statement viewing - Debit & Credit Card Set/Change PIN - Insurance premium payments - M-Pesa to NCBA Account transfer - KRA domestic payments (iTax) ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/ncba-now/id725534467/reviews.md ### 1/5 — Unuser friendly *2026-07-18, version 8.3* For a bank that supposedly says “go for it”, this app is a dead end. Buggy, constantly locks you out and getting back in is near enough impossible! Either fix it or don’t offer an app that’s worthless!!! ### 5/5 — I don't understand the 1 stars *2026-07-06, version 8.3* This app works great I can withdraw without any issues and transact greatly thanks ### 1/5 — Worst mobile app *2025-06-03, version 7.8* Crashes a lot, slow. Do better NCBA ### 1/5 — Crashing *2025-05-14, version 7.7* Urgently fix the app, it’s crashing instantly on opening. ### 1/5 — Poor app *2025-05-11, version 7.7* Bure sana ! Keeps crashing. No feedback and non existent support. If it had a ZERO. That would be the best rating. ### 5/5 — The App *2025-05-08, version 7.7* After updating the app ,am unable to open it . ### 1/5 — It’s bad *2025-04-28, version 7.6* Possibly the worst mobile banking app I’ve come across. Bad enough to make me consider changing banks. Too many unnecessary codes sent by SMS, many of which don’t come through when you need them to. Very poor functionality and annoying to use. ### 1/5 — Otp messages *2024-09-02, version 7.3* App services are always done and at at that time you are in need. You end up looking for other options.like since yesterday the otp messages been loading forever and to delete the app and re installing is just another issue. ### 1/5 — Disappointing *2022-05-25, version 5.8* It’s quite sad that a bank with the reach and breath of NCBA is unable to sustain a reliable app. In no other setting would something so unreliable be permissible. Please consider taking the feedback provided seriously - it dates almost five years. Kenya is renowned for its CIT talent and digital innovation, this is neither. ### 1/5 — Poor *2022-02-25, version 5.8* NCBA customer service poor when it gets to issuing the activation code. They ask endless questions like you are in an exam. Simply silly. Uninstalling right away. ## Frequently asked questions about NCBA NOW ### What banking services does NCBA NOW offer? NCBA NOW allows for eCitizen government services payment, credit card bill payments, insurance premium payments, KRA domestic payments, and M-Pesa to NCBA account transfers. It also supports Unit Trust account management and forex transactions. ### Can non-NCBA Bank customers use NCBA NOW? Yes, the app is designed to be used by both NCBA Bank customers and non-NCBA Bank customers, offering a range of convenient financial services. ### How can I manage my credit and debit cards with NCBA NOW? NCBA NOW enables you to set and change PINs for your debit and credit cards. You can also view credit card bill payment balances and access statements directly through the app. ### Does NCBA NOW support secure payment options? Yes, NCBA NOW offers secure payment options including RTGS, EFT, and Pesalink. It also facilitates Lipa na M-Pesa services directly from your account. ### How can I contact NCBA customer support through NCBA NOW? You can quickly contact the NCBA contact center via telephone, email, and WhatsApp directly through the NCBA NOW app for assistance. ### What is the rating and age appropriateness of NCBA NOW? NCBA NOW has a rating of 2.1 stars from 14 ratings and is suitable for users aged 4 and above, indicated by its '4+' age rating. ### On which devices can NCBA NOW be used? NCBA NOW is available for use on iPhones, iPads, and iPods, providing a mobile banking experience across Apple devices. ### When was NCBA NOW last updated and what is its current version? The latest version of NCBA NOW is 8.0, and it was last updated on November 25, 2025. The app was initially released on November 9, 2013. ## Version history (last 5 releases) ### 8.3 — 2026-06-06 • Beneficiary validation • In-branch digital cash deposit and withdrawal ### 8.2 — 2026-05-30 • Hakikisha This enhancement improves the B2C customer journey for transactions to both Safaricom and Airtel. It enables validation of the recipient’s mobile phone number by sending a request to the respective MNO, which returns the registered name of the recipient. • Branch Paperless The Initiative is intended to implement a paperless branch experience where customers can initiate transactions from NCBA Now app. Digital account opening fixes. • SME Lending This initiative intends to digitize unsecured Business loans offered in line with existing product program. ### 8.0 — 2025-11-25 - Improved user experience - Bug fixes ### 7.8 — 2025-05-16 • Digital Account Onboarding: Introducing a seamless digital account onboarding process to get users started faster and more securely. • Improved User Experience: Enjoy a more intuitive and responsive interface, designed to make navigation smoother and interactions more engaging. • Bug Fixes: We've squashed some bugs and enhanced app stability to ensure a smoother experience. ### 7.7 — 2025-05-07 • Digital Account Onboarding: Introducing a seamless digital account onboarding process to get users started faster and more securely. • Improved User Experience: Enjoy a more intuitive and responsive interface, designed to make navigation smoother and interactions more engaging. • Bug Fixes: We've squashed some bugs and enhanced app stability to ensure a smoother experience. ## More apps by NIC BANK LIMITED - [NIC AT-Mobile](https://appshunter.io/ios/app/nic-at-mobile/id1466382817) - [NCBA AT Mobile](https://appshunter.io/ios/app/ncba-at-mobile/id1486735497) All apps by NIC BANK LIMITED: https://appshunter.io/developer/1342536358 ## Related topics [ncba now](https://appshunter.io/ios/topics/ncba-now) · [ncba](https://appshunter.io/ios/topics/ncba) · [ncba bank](https://appshunter.io/ios/topics/ncba-bank) · [ncba uganda](https://appshunter.io/ios/topics/ncba-uganda) · [ncba now tz](https://appshunter.io/ios/topics/ncba-now-tz) · [loop ncba](https://appshunter.io/ios/topics/loop-ncba) · [ncba mobile rwanda](https://appshunter.io/ios/topics/ncba-mobile-rwanda) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*