# Ncell — user reviews > 102 indexed App Store user reviews of Ncell by Ncell, rated 3.40/5 from 183 ratings. - Source: https://appshunter.io/ios/app/ncell/id922410448/reviews - App overview in markdown: https://appshunter.io/ios/app/ncell/id922410448.md - Rating breakdown: 5★ 90 · 4★ 15 · 3★ 13 · 2★ 14 · 1★ 51 ## What do users think of Ncell? Overall sentiment: negative **Pros** - 👍 Easy to use - 👍 Nice updated version - 👍 Wonderful service - 👍 Great service - 👍 Best network - 👍 Very good app - 👍 Smooth performance - 👍 Amazing packages - 👍 Superb coverage - 👍 Very useful app **Cons** - 🐛 Money deducted, no service - 🐛 App has no cancel option - 🐛 Support unhelpful - 🐛 Betraying customers - 🐛 No DND setting - 🐛 Overpriced data - 🐛 No signal - 🐛 No back button - 🐛 Weak internet speed - 🐛 Logs out periodically - 🐛 Scamming messages - 🐛 Not helpful support - 🐛 Annoying terms popup - 🐛 Very slow net - 🐛 Suspicious app behavior - 🐛 Crashing on iOS - 🐛 App not working - 🐛 App not loading - 🐛 Registration process broken - 🐛 PIN not received - 🐛 Useless app - 🐛 App crashes - 🐛 Not supported on iPhone 5 - 🐛 Update bugs - 🐛 App not functional - 🐛 Balance deducted for no reason - 🐛 Unusable while roaming - 🐛 Bad service - 🐛 App not working properly - 🐛 Not working overseas **Commonly reported bugs** - Money deducted, no service received - Auto renewal without cancel option - App logs out periodically - App crashes on iOS - Update issues (app requires update not available) - App not loading - Registration process broken - PIN not received for login - App crashes when opening contact list - App shows sister's details - App not working after reinstallation - App not supported on iPhone 5 - App crashes after new update - SMS option not working - Cannot purchase the same pack again - App not working while roaming - Music stops playing when app is opened - App not working properly after update - App not opening - Annoying popup to agree to terms - Chat help page doesn't load - App requires update version not available in App Store - App crashes on launch - App doesn't load at all - Registration process is broken - No options to buy a plan **Most requested features** - Add loan option in-app - Dark mode needed - Increase data volume - Increase time limit for data packs - Develop more interesting app features - Stock market data pack needed - Improve UI ## Newest reviews (11 of 102) ### 3/5 — Network *2026-02-18, version 7.10.0* No coverage network ### 3/5 — Ad fatigue *2025-04-09, version 7.4.1* Had to turn notifications off. Marketing team plz do an ad fatigue analysis. ### 2/5 — Over prized data pack *2024-09-20* Ncell is getting worse and worse day by day. The way they increase the data pack money ,its so hard to get a normal data pack. When using data pack, no signal .it doesn't work properly . Only waste of money. There is rarely signal of ncell . It used to give proper signal before but now no signal. Its not like a live far away in middle of forest but live in a town and neighboring village have necll tower but still lack of signal ### 2/5 — No back button *2024-09-07, version 7.2.1* This app doesn’t have back button. If we accidentally touched one of the icons, we should close the app and restart; we can’t go back. ### 1/5 — where is 7.0.1 ? *2024-02-16, version 7.0.0* are you an amatuer developer? ### 1/5 — Not satisfied *2023-10-09, version 6.1.0* Worst service. sending indecisive scamming data , voice pack messages to fool customers. ### 1/5 — Horrible app! *2023-09-01* I tried to purchase a data plan, I paid via credit card and it charged me but it won’t give me the data! I basically paid money to Ncell for nothing. This app is terrible! ### 1/5 — Beschwerde😡 *2023-07-23, version 5.4.2* So two days ago I have recharged my card with 650 Rs and now I wanted to buy a data package , but the problem is that I don’t have an access to it. I don’t know what to do and the Ncell support isn’t helpful because they say that my number is nonexistent. This is nonsense because I’m able to use the free 1 Gb. Liebe Gruesse Paula 🥺 ### 1/5 — Whats wrong with these new updates *2023-06-21, version 5.4.2* Whats the use of the app if you can’t recharge or view balance or remaining data. Getting worse with each updates. ### 1/5 — Ridiculous App *2023-06-16, version 5.4.1* Every time I want to see the details about my sim at the same time it’s getting logged out. Fed up logging in every time. 😡😡😡😡😡😡😡😡😡 ### 1/5 — Worst App Ever *2023-06-05, version 5.3.3* Worst thing ever!! Unsubscribing from the plan altogether!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Balance recharge *2025-11-21, version 7.7.0* Yo app bata mailey recharge gare ko ewewa bata paisa katda ni balance aaayana ani call garera sodda pani aaauxa aaauxa matra vanni yo apps khattam xa ### 1/5 — Lado jasto auto app xa auto renewal tw xa but app ma cancel garne option ni xaina *2025-11-11, version 7.7.0* Geda jasto app ### 1/5 — Horrible app *2025-08-28, version 7.6.0* The app is not made good. You can buy packages, and they deduct the money, but you do not get any package. Money is gone. The support is not helpful, and doesn’t want to refund the money and just waiting your time. Somehow the want a good feedback, but do not understand, that the customer should be happy first to receive a good feedback ### 1/5 — Ncell data *2025-08-25* I have stopped using ncell after their campaign “Sadhain on”. I had purchased data for 3 days. But after that during emergencies I could not even use ncell data without purchasing data for certain time period! Bakwaas campaign to betray customers! ### 1/5 — WHERE IS DND???? *2025-07-10, version 7.5.1* DND setting kata xa ho kam nalagne app ### 1/5 — very bad app *2025-05-08, version 7.5.0* very bad app ### 1/5 — BEWARE! STEALS MONEY *2025-02-24* BEWARE! As of JANUARY of 2025 This app is stealing money. If you enter your credit card details, it comfortably takes your money. However, you will not see it reflected in your service. You also cannot dispute it with your bank. All money lost is to never return. ### 1/5 — Scam *2025-01-05, version 7.3.1* This whole company is scam #boycott ### 1/5 — Internet *2024-08-22, version 7.2.1* I've been really frustrated with the internet connection lately. The speed is so weak that I constantly have to turn airplane mode on and off just to get it working. Even then, it only works for a few minutes before the speed drops again. ### 1/5 — logs out periodically *2024-03-21, version 7.0.1* the app logs out every 15 days or so this isn't a security feature it's an annoying hassle it's like facebook asking you to login every 15 days, saying "you need to remember your password, so we logged you out" ## Most praised reviews (10 highest-rated) ### 5/5 — Thank You update *2025-08-18, version 7.6.0* Absolutely Great Service by Ncell operative at one Darbar Marg Kathmandu. Thank you and would like a call back from her. ### 5/5 — All good *2025-07-23, version 7.6.0* I never have any problems with the app. The app is clear and well-organized. ### 5/5 — Wonderful service on the EBC *2025-03-23, version 7.4.1* I'm currently into day 4 of my EBC trek and at Tingboche. The hotel's Wi-Fi speeds are 2 Mbps, while Ncell is 40 Mbps. I've been able to do HD Facetime with family for sunrises and sunsets. I finished the NPR 999, 50 GB data this evening. So I got online in Tengboche using this app and was able to quickly recharge to the NPR 1499 Sadhain pack with 100 GB data, unlimited data at nights and unlimited YouTube. Very happy with Ncell. Wonderful service. ### 5/5 — Waau *2025-03-04, version 7.4.1* It's fantastic apps & easy to use from every side , everywhere 👌👍✅ ### 5/5 — Services and networking best hai *2025-03-01, version 7.4.1* Best network in Nepal ### 5/5 — Very best app to get information *2024-11-29* Very good app ### 5/5 — Apps *2024-02-23, version 7.0.1* Nice updated version keep it up. Thanku ### 5/5 — Ncell *2024-02-14, version 7.0.0* Nice app ### 5/5 — Ease of use *2023-06-01, version 5.3.3* Nice upgrade Works smooth so far so good ### 5/5 — Ncell Best Telecom with features *2023-04-10* Thank you Ncell for being a part of my connectivity where I can easily get the best services among others, amazing packages for Nepalese. NCELL is the best. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*