# NCIC Mobile Video Visitation — Visits, Calls & Messaging

> Mobile app for scheduling and conducting video visits with inmates. (iPhone/iPad app by NCIC.)

- Source: https://appshunter.io/ios/app/ncic-mobile-video-visitation/id1612681512 (this page in markdown: same URL + `.md`)
- Developer: [NCIC](https://appshunter.io/developer/1612681514)
- Category: Social Networking
- Price: Free
- Rating: 3.40/5 from 1,296 App Store ratings · 132 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 293 MB
- Languages: American English
- Released: 2022-03-09
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ncic-mobile-video-visitation/id1612681512/reviews.md

## What is NCIC Mobile Video Visitation?

The NCIC Mobile Visitation App allows you to schedule video visits, have video calls with inmates, chat and other features!

## Key features

- Schedule video visits
- Conduct video calls with inmates
- In-app chat functionality
- Connect with incarcerated individuals

## Chart rankings

- #119 in Top Free · Social Networking (US App Store)

## What do users think of NCIC Mobile Video Visitation?

Overall sentiment: negative

**Pros**

- 🚀 Convenient app for communication
- 👍 Grateful for the app's existence

**Cons**

- 🐛 Frequent crashes and glitches
- 💰 Expensive pricing for features
- 🔍 Unreliable notifications and messaging
- 🤖 Buggy and unresponsive user interface
- 🔒 Security and privacy concerns

**Commonly reported bugs**

- Inability to update app or account information
- Inconsistent behavior with login, messaging, and video calls
- Delayed or missing notifications for new messages
- Frequent app crashes and freezes

**Most requested features**

- Extend character limit for messages
- Improve video call quality and reliability
- Add more GIF options
- Allow easy transfer of funds between accounts
- Provide more transparency on pricing and fees

## Recent user reviews (10 of 132)

All indexed reviews: https://appshunter.io/ios/app/ncic-mobile-video-visitation/id1612681512/reviews.md

### 1/5 — unsuccessful visit

*2026-07-24, version 1.0.23*

The monitor keeps saying face is unrecognizable or something like that they need to do better the system makes it better

### 5/5 — Thank goodness

*2026-07-16*

This app and its abilities have changed my whole outlook, like by giving me a whole set of eyes and ears to be able to view and speak with my loved one even in the stressful times I pray that the people of NCIC sleep well at night, knowing that they have made a world of difference in all veterans with very little hope before I knew what possibilities were available to communicate with my loved one kudos

### 1/5 — Awful User Interface

*2026-07-13*

Although I’m grateful for having the option of digital communication with my family member, I feel I could have driven out for a personal visit in less time the it’s taken to get this app to work.  It is so buggy! I sent one photo, then the buttons were inactive. I thought maybe there was an inmate limit or I had to wait for review of the first to go through. Nope. It’s the app. Known bug with the iOS version. You either have to delete and reinstall each time or grant full access to all your photos in advance. Yeah, not gonna do that. Such a simple fix on their end. I can’t even begin to list all of the other glitchy issues with this app. I refuse to spend any more time than I have to with it.

### 5/5 — Video call

*2026-07-12, version 1.0.23*

I like it happens to let me talk to my girlfriend really better than nothing 💙

### 5/5 — Love ones

*2026-07-11, version 1.0.23*

I love the way they got this setup to still feel close to your love ones..

### 1/5 — Invalid credentials

*2026-07-05, version 1.0.23*

I’ve been trying to log on and won’t let me even though everything is correct like email and password….so annoying

### 1/5 — Connectivity with video

*2026-07-03, version 1.0.23*

The connectivity is poor and in and out of service, we pay good money to see our loved ones and to hear them talk and we have connectivity issues. Thank you for having the system in place but it don’t work and it needs updating so we can see our loved ones when they incarcerated. Thank you

### 1/5 — Refund my money

*2026-06-20, version 1.0.23*

Please refund my money. Thank you

### 1/5 — Connection sucks

*2026-06-15, version 1.0.23*

I can’t EVER here my husband and on phone connection or video connects and disconnects

### 1/5 — Grateful to talk to boyfriend but not impressed with operating system and now it’s not working!

*2026-06-14*

Originally had 2 stars but changed to 1 because it’s not working at all. The app literally crashed and won’t work. Ugh. Other than that the system flags your pictures and messages for things that aren’t even inappropriate content. It’s very strange the things they flag. Plus you can’t even hear them on video.x it’s all messed up.

## Frequently asked questions about NCIC Mobile Video Visitation

### What can I do with this app?

This app allows you to schedule video visits and conduct video calls with inmates. It also offers chat functionality and other features to facilitate communication.

### Is this app free to use?

Based on the provided information, the app is free to use and does not have in-app purchases or advertisements.

### Who is this app designed for?

This application is intended for individuals who wish to schedule and participate in video visits with inmates. It serves as a tool for maintaining connections with incarcerated loved ones.

### What are the main features of the app?

The primary features include the ability to schedule video visits, engage in video calls with inmates, and utilize an in-app chat function for communication.

## Version history (last 5 releases)

### 1.0.24 — 2026-08-24

Contact requests enhancements
Smoother, more reliable messaging conversations

### 1.0.23 — 2026-05-05

Adding more enhancements

### 1.0.22 — 2026-01-05

- Update the premium content pruchase bits
- More Enhances and Bug fixes

### 1.0.21 — 2025-06-24

Enhancements for new features (transactions page, streambit packages,..)
Fix Video Calls

### 1.0.20 — 2024-12-09

Notification Enhancements,
Enhancements to chat application,
Transaction page

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## Related topics

[ncic](https://appshunter.io/ios/topics/ncic) · [ncic inmate communication](https://appshunter.io/ios/topics/ncic-inmate-communication) · [ncic mobile video visitation](https://appshunter.io/ios/topics/ncic-mobile-video-visitation) · [ncic visitation](https://appshunter.io/ios/topics/ncic-visitation) · [mcic](https://appshunter.io/ios/topics/mcic) · [ncic correctional services](https://appshunter.io/ios/topics/ncic-correctional-services) · [ncis visitation](https://appshunter.io/ios/topics/ncis-visitation) · [ncic inmate](https://appshunter.io/ios/topics/ncic-inmate) · [video visit ncic](https://appshunter.io/ios/topics/video-visit-ncic) · [ncic mobile video](https://appshunter.io/ios/topics/ncic-mobile-video) · [nici visitation](https://appshunter.io/ios/topics/nici-visitation) · [ncic video visitation](https://appshunter.io/ios/topics/ncic-video-visitation) · [ngic](https://appshunter.io/ios/topics/ngic) · [video visit scheduling](https://appshunter.io/ios/topics/video-visit-scheduling) · [ncis](https://appshunter.io/ios/topics/ncis) · [jail video visit](https://appshunter.io/ios/topics/jail-video-visit) · [tdcj visitation](https://appshunter.io/ios/topics/tdcj-visitation) · [nci](https://appshunter.io/ios/topics/nci) · [inmate visitation](https://appshunter.io/ios/topics/inmate-visitation) · [view visitation](https://appshunter.io/ios/topics/view-visitation)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*