# NCL Airport — user reviews > 53 indexed App Store user reviews of NCL Airport by Newcastle International Airport. - Source: https://appshunter.io/ios/app/ncl-airport/id1406364689/reviews - App overview in markdown: https://appshunter.io/ios/app/ncl-airport/id1406364689.md ## Newest reviews (14 of 53) ### 1/5 — Crashes *2023-10-22, version 3.0.3* What a terrible app constantly crashes!!! ### 1/5 — Doesn’t work *2023-08-21, version 3.0.3* Download app and then it just sits frozen downloading application data. ### 1/5 — Does not work on iOS *2023-08-04, version 3.0.3* Just says “downloading app data” for ages with no progress. I have tried installing and using the app with both wi fi and 4G and it does not work either way. Seems other people having the same problem. ### 1/5 — Downloading application data…forever… *2023-08-01, version 3.0.3* The app doesn’t load. Just get a message saying downloading application data and nothing else. Deleted the app, downloaded it again, same thing. Tried using 4G, tried with Wifi, tried with VPN on and then off. So the app doesn’t work on my iPhone XR. ### 1/5 — Doesn’t load *2023-07-13, version 3.0.3* Downloaded, and when you click on app… it’s just the purple screen saying downloading application data. Tried using both WI-FI and 4g/5g. Still doesn’t work! ### 1/5 — Downloading data *2023-06-12, version 3.0.3* Sadly, doesn’t work (IOS16.5)… ### 1/5 — Terrible *2023-04-24, version 3.0.2* Can never get past a loading screen that says ‘Downloading application data’. ### 1/5 — New update mate it Non functional *2023-04-13, version 3.0.2* It worked fine before the last update but now it’s stuck on “ downloading application data”. Tried uninstalling and reinstalling but no luck. ### 1/5 — Doesn’t work *2023-04-09, version 3.0.2* Just downloaded and just keeps saying installing data can’t open app tried several times deleting and reinstalling but to no avail ### 1/5 — Doesn’t work at all *2023-03-04, version 3.0.1* Constantly trying to download application data ### 1/5 — Does not work *2023-03-02, version 3.0.1* Haven’t been able to get anything for a couple of weeks on iPhone. Just message saying downloading application data. Uninstalled and reinstalled several times. ### 1/5 — Downloading data *2023-02-26, version 3.0* App no longer working. Constantly says “downloading data”. Have tried deleting app and reinstalling. Such a shame as always worked so well previously. ### 3/5 — Unable to find my bookings *2022-10-22, version 2.8* I have made bookings for the airport parking but the app asks you to login but I am unable to find where to reheated my details ### 1/5 — Hopeless *2022-10-04, version 2.8* The My Bookings page crashes the app after opening it . ## Most critical reviews (10 lowest-rated) ### 1/5 — Arrivals *2025-06-29, version 4.2.3* The times are not showing on arrivals. ### 1/5 — Could miss your flight *2025-04-29, version 4.2.1* When you add your flight to your dashboard, the current status of your flight will remain unchanged. If you rely on this app at the airport, you could very easily miss your flight. As this is meant to be one of the core features of the app, it is worthless and one to delete. When I tracked my flight on this app, it did not show any gate information. The gate was on show at the airport display boards. I went to the gate, when I was there the airport board updated to “Gate closed “ yet the app still did not show any gate information. ### 1/5 — New App *2024-08-23, version 4.0.2* I updated from the old app on both iPhone & iPad, I’m now unable to get any flight information, book the lounge or book parking, I have tried uninstalling and re installing but the result is the same, no information. As a test I tried installing this app on another iPhone phone which hadn’t previously had the app installed and it worked straight away, I then checked all the settings and they were all the same. I think there is something wrong when updating from the existing app Any ideas? Update following update version 4.0.2, good news, arrivals & departures now showing and updating on the app, however booking of car park or lounge is still not working. App either shows “no results” for lounge or “sorry there was a problem” for car parking, hopefully future updates will resolve this issue. ### 1/5 — No flight information displayed *2024-08-17, version 4.0.1* I am having same issue as other users , my app doesn’t display flights info. Tried uninstalling and reinstalling, still same issue. Registered user. Using iPhone 14 Pro Max on latest software. ### 1/5 — Not working *2024-08-14, version 4.0.1* So this new app I car’nt see Arrivals or departures now , very strange as the old app was just fine !! ### 1/5 — New update waste of time *2024-07-31, version 4.0.0* Updated the app and it doesn’t show any arrivals or departures lost my flight details that were on the main screen on the previous update. Pointless having the app if it can’t show you the flights. Maybe look at Heathrow’s app to see how it should look Following on from the message back from Newcastle when you click the find my flight button no flights come up even if you search for the flight number ### 1/5 — Terrible Update *2024-07-22, version 4.0.0* Since update and having to register the app doesn’t show any arrivals or departures ??? ### 1/5 — Useless. No way to set up account. *2024-05-25, version 3.0.3* Need to log in to use the app. It nowhere to sign up for an account. Useless. ### 1/5 — BROKEN FOR MONTHS. YOU COULD MAYBE FIX IT ! *2024-01-21, version 3.0.3* Update: I contacted the airport about this app being broken. They didn’t even realise. Then a big standard reply saying it was going through maintenance. Yeah 9 months in maintenance. They just don’t care. You’ve seen the complaints about it not working. Fix it ! Wouldn’t you think a big organisation like Newcastle Airport would actually fix this !!! Absolute shambles. ### 1/5 — Hopeless *2023-11-19, version 3.0.3* Like many other reviewers, permanently says downloading application data and fails to work with iOS ## Most praised reviews (10 highest-rated) ### 5/5 — Very useful *2024-10-30, version 4.0.2* I love using the app, its very convenient having all my flight information and car parking in one place. I also enjoy the fact that you can see when the restaurants and shops are open, makes preparing for my travels easier. ### 5/5 — Super easy to use *2024-10-30, version 4.0.2* Love the design of the app, it’s super easy to use and clear! The amount of information on it is so useful before visiting the airport. ### 5/5 — Handy app *2024-10-30, version 4.0.2* Great app and useful to have arrival and departure information right at your fingertips ✈️ ### 5/5 — Just what you want from an app *2024-08-23, version 4.0.2* Easy to use and all info at tip of your finger ### 5/5 — Aaron *2024-08-23, version 4.0.2* The app is very easy to use and having the ability to view the shops, restaurants and menus before I travel is great! ### 5/5 — Fast to load and easy to use *2023-07-25, version 3.0.3* I’m a frequent flier AND a secret plane nerd. This app is a brilliant solution to having all the airport bits at my finger tips… and for seeing which plane just went over my house :) ### 5/5 — Everything in one place! *2018-07-17, version 1.0* Well thought-out app with great functionality. I used to have to go to various web sites to do this but now I have everything at my fingertips and in one place. Particularly handy for me to book lounge access and check arrivals /departures and book parking etc. ### 5/5 — Great app for a fantastic airport *2018-07-16, version 1.0* Very useful app, has lots of relevant information and functions. Love the weather update for my holiday. Great work!! ### 5/5 — Robert007 *2018-07-14* Great app. Very well thought out. Whoever designed this must have spend a lot of time on it as it’s very functional with really good user experience. Good work! ### 4/5 — Airline Logos don’t show on Arrivals and Departures *2022-04-15, version 2.5* I downloaded the app this morning to track my flight to Dalaman but there was no airline logos, Please could you fix? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*