# NCP — Park & Pay + Season tickets

> Digital parking management for season tickets and pay-as-you-go. (iPhone/iPad app by National Car Parks Limited.)

- Source: https://appshunter.io/ios/app/ncp/id1567539532 (this page in markdown: same URL + `.md`)
- Developer: [National Car Parks Limited](https://appshunter.io/developer/522640071)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.30/5 from 95 App Store ratings · 433 written reviews indexed
- Age rating: 17+
- Requires: iOS 14.0 · 84 MB
- Languages: American English
- Released: 2023-09-05
- Data updated: 2026-09-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/ncp/id1567539532/reviews.md

## What is NCP?

The NCP app brings all your parking needs together in one convenient and easy-to-use place, offering the ability to:
• Purchase and access a digital Season Ticket, giving you the ability to manage your account with ease
• Ticketless pay-as-you-go parking at 370+ car parks across the UK

Make sure you download the NCP app before entering one of our car parks to guarantee the best experience.

Downloading the NCP app means you can purchase digital monthly, quarterly, and annual season tickets, depending on your needs. Your season ticket will then be stored in the app, meaning you’ll never forget or lose a physical season ticket again!
 
Features of the NCP app include:
 
• The ability to pay as you go and access your season ticket, if you have one, in one place
• Extend your parking session in-app to save you having to go back to your car, you’ll be notified by push notifications from the app, so please ensure you have enabled notifications in your device settings to stay up to date
• One QR code for all your products
• Ability to favourite sites that you regularly visit in your favourites list
• AutoPay provides fully automatic recognition and payment at selected sites via your vehicle registration number (VRN)
• Map and list view of car parks with additional features
• Buy and pay for a season ticket within the app, allowing unlimited parking within your chosen site for the length of your ticket
• In-app chat function, giving you a direct line to customer service
• Pay with Apple Pay

## Key features

- Digital season tickets
- Ticketless pay-as-you-go parking
- Extend parking sessions remotely
- Favorite car park sites
- AutoPay with VRN
- In-app chat support

## What do users think of NCP?

Overall sentiment: negative

**Pros**

- 🚀 Intuitive app
- 🚀 Helpful auto-popup to scan barcode
- 👍 Great app, easy to use

**Cons**

- 🐛 App doesn't work, redirects to web
- 🐛 App not recognizing username/password
- 🐛 App not storing login details
- 🐛 App not working, logging out constantly
- 🐛 QR code not working
- 🐛 Payments not working on app
- 🐛 App crashing, glitchy
- 🐛 App not loading, no internet connection
- 🐛 Sessions not closing properly
- 🔒 Requires too much personal information
- 💰 Overpriced, rip-off

**Commonly reported bugs**

- App not recognizing account
- Inability to pay in app after getting ticket
- Duplicate parking sessions
- Inconsistent pricing between app and machines

**Most requested features**

- Add biometric login options
- Allow saving multiple vehicles
- Improve session management and reminders
- Integrate with car park barriers

## Recent user reviews (10 of 433)

All indexed reviews: https://appshunter.io/ios/app/ncp/id1567539532/reviews.md

### 1/5 — Asks me to review too often

*2026-08-31, version 2.13.0*

Don’t ask me to review your app. before I ‘ve had the chance to use it!

### 1/5 — Unsafe conditions and rude staff

*2026-08-27, version 2.13.0*

Understaffed so it’s always a possibility your car will be broken into if you park at an NCP car park. Then when asking for help with the criminal investigation, you’re met with the rudest advisors who just want to argue through the online support.

### 1/5 — Rubbish

*2026-08-26, version 2.13.0*

Don’t bother. Every time I got an update on my phone the app stops working. Doesn’t allow me to log in, and will not send me a link to update my password.

### 5/5 — Easy parking

*2026-08-23, version 2.13.0*

Easy & safe to park your car with the app,quite cheap as well,for being in the city centre.

### 1/5 — No Auto Pay

*2026-08-22, version 2.13.0*

After setting the app up with my details for a second time auto pay says it’s not available. 
No reason why or how to fix the issue lost for words

### 1/5 — DOESNT WORK

*2026-08-21, version 2.13.0*

not allowing to pay, local car park has removed barriers to pay after but the app isn’t allowing pay after - complete rubbish and clearly a scam to give out fines. Scum company

### 1/5 — Newark north gate

*2026-08-16, version 2.13.0*

Needed to park for an hour.  Had to pay for 24 hours

### 1/5 — Worst company ever

*2026-08-16, version 2.13.0*

Awful

### 1/5 — Unfair parking ticket

*2026-08-11, version 2.13.0*

Payment machines don’t work but sent me a parking ticket

### 1/5 — Double payment difficulties!

*2026-08-10, version 2.13.0*

I opened a parking session at Spinningfields! And paid for three hours . I have a receipt. When i came back to the car park the machine said I had not paid and cost me another £10. Anyone else have problems like this?

## Frequently asked questions about NCP

### What does the NCP app do?

The NCP app consolidates all your parking needs. It allows you to purchase and access digital season tickets, offering unlimited parking at chosen sites. You can also use it for ticketless pay-as-you-go parking at over 370 car parks across the UK.

### What are the key features of the NCP app?

Key features include purchasing and managing digital season tickets, ticketless pay-as-you-go parking, extending parking sessions remotely, the ability to favorite frequently visited sites, AutoPay for automatic recognition and payment via vehicle registration number, and an in-app chat function for customer service.

### How much does the NCP app cost?

The app itself is free to download. Monetization comes from the purchase of digital season tickets and the pay-as-you-go parking sessions, which are in-app purchases. There are no upfront costs to download or use the basic app functionalities.

### Can I use the NCP app for season tickets?

Yes, the app allows you to purchase digital monthly, quarterly, and annual season tickets. Once purchased, your season ticket is stored within the app, eliminating the need for a physical ticket and ensuring you always have access to it.

### What if I need help while using the app?

The NCP app provides an in-app chat function, offering a direct line to customer service. This allows you to get assistance with any queries or issues you may encounter while managing your parking or season tickets through the application.

## Version history (last 5 releases)

### 2.13.0 — 2026-04-14

• UI updates for smoother and consistent user experience
• Payment flow improvements and bug fixes
Update now and experience better parking with NCP.

### 2.12.0 — 2025-11-10

• Pay-on-arrival receipts now sent after your session
• Option to delete default payment card
• UI updates for a smoother experience
• Performance improvements
Update now and get more from your parking with NCP!

### 2.11.0 — 2025-07-22

• Payment screens: UI updates for consistent experience 
• Notifications: See your parking notifications on your wearable devices  
• Maps: Refreshed maps styles with road level details  
• Performance upgrades: We've updated plugins and versions for improved reliability
 
Update now for a smoother and easier parking experience!

### 2.10.0 — 2025-05-14

• Flexible Business Parking: Add FBP codes without entering payment details.
• Bug Fixes & Performance Upgrades: We've improved reliability and speed behind the scenes.

Update now for a smarter and easier parking experience!

### 2.9.0 — 2025-03-19

• Browse Before Buying: Create an account to view car park details and prices before completing your setup or making a purchase.
 • Performance Enhancements: We’ve implemented various upgrades for more dependable app operations.
Update now to make your parking experience simpler and smarter!

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## More apps by National Car Parks Limited

- [ParkPass NCP](https://appshunter.io/ios/app/parkpass-ncp/id1466075444)

All apps by National Car Parks Limited: https://appshunter.io/developer/522640071

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
