# NCPMobile: Shopping Rewards — user reviews > 427 indexed App Store user reviews of NCPMobile by National Consumer Panel, LLC, rated 4.40/5 from 9,986 ratings. - Source: https://appshunter.io/ios/app/ncpmobile-shopping-rewards/id479662168/reviews - App overview in markdown: https://appshunter.io/ios/app/ncpmobile-shopping-rewards/id479662168.md - Rating breakdown: 5★ 6,580 · 4★ 2,015 · 3★ 539 · 2★ 245 · 1★ 607 ## What do users think of NCPMobile? Overall sentiment: neutral **Pros** - 👍 Easy to use - 💰 Earn rewards - 🚀 Quick scanning - 🎁 Redeem for gift cards **Cons** - 🐛 Barcode scanning issues - ⏱️ Time-consuming to enter details - 🔍 Limited store/product categories - 🤔 Unclear point system - 🔧 App crashes/bugs **Commonly reported bugs** - App not opening/crashing - Barcode scanning not working - Rewards not tracking properly - Account issues after updates **Most requested features** - Ability to scan receipts instead of individual items - Automatic total calculation - More payment method options - Faster load times - Improved barcode recognition ## Newest reviews (17 of 427) ### 4/5 — No barcode *2026-08-18, version 6.0.16* Needs to have more no barcode than just food like if you go to a hardware store or drugstore or even a dollar store ### 4/5 — Sr. Analyst *2026-08-18, version 6.0.16* This new app seems easy to use and the font is larger. How can I adjust the font. ### 4/5 — Elia Martínez *2026-08-18, version 6.0.16* The apps keeps asking me to submit my name in order to select a buyer and submit my transmission ### 3/5 — Not maintaining user info *2026-08-17, version 6.0.16* Every time I try and scan now I have to put in my information. It doesn’t maintain about the users, and logged me out every time so I have to do the password and username every time as well ### 3/5 — Glitching *2026-08-17, version 6.0.16* I don't know what happened with this last update, but it continuously signs me out, and it will often take me two or three tries to sign back in. Then I'm having to re-enter my and the other shoppers in my household information every single time. My favorite places that I shop, again, I'm having to redo them every time I login. ### 3/5 — NCP Mobile *2026-08-17, version 6.0.16* The app had an update and lost all of my saved info - people, favorite stores. I added it back it in last week. Opened the app today and I had been logged out, and when I logged in, all of my info was gone again. I’ve been a member for around 20 years. And since it went to an app it has never done this. Frustrating. ### 5/5 — Great company *2026-08-17, version 6.0.16* I have been dealing with this company for a long time, always happy to be involved in rating companies, they review some are good some are bad there always honest from my perspective. Love NCP! ### 5/5 — Easy scanning *2026-08-17, version 6.0.16* The app is very easy to use ### 5/5 — Amazing *2026-08-17, version 6.0.16* The app is amazing thank you for the opportunity I wish I would’ve known about this app along time ago . ### 3/5 — Rewards *2026-08-17, version 6.0.16* The new update can’t seem to remember my information!! ### 4/5 — NEW Website / App Update *2026-08-17, version 6.0.16* So far it’s been pretty good, the only issue I’ve had is when I have to enter the price of items. It’s rather finicky, & the number of goes away, & it’s difficult to get it to come back on. ### 5/5 — Love it *2026-08-17, version 6.0.16* There is nothing ever wrong with making points off your shopping to exchange for gift cards ### 3/5 — Dislike the upgrades *2026-08-17, version 6.0.16* Seriously, making the print, smaller! And the drop-down menus forget it most of us do things off of our phone and it makes it more difficult to enter our purchases. Sometimes you just need to think of your total base not just keeping up with the Joneses and all the new bells and whistles. ### 5/5 — My ncp app *2026-08-17, version 6.0.16* It’s great ### 5/5 — Love It *2026-08-17, version 6.0.16* Love, Love, Love it! ### 4/5 — Great app but one small flaw *2026-08-17, version 6.0.16* Great, easy to use app. The only flaw is that there is nowhere to choose " other" when it comes to where you shopped. For exampke, we have a year round farmers market that I frequent a lot, yet there isn't s way to enter that I shopped there. That should be corrected. Also, lots of people use Apple Pay or similar to check out, so why isn’t that an option? I choose “other” but that’s kind of misleading, ### 5/5 — I love NCP! *2026-08-17, version 6.0.16* I’ve been scanning for over 30 years and I love it! It’s an easy way to get gift cards! ## Most critical reviews (10 lowest-rated) ### 1/5 — Tedious *2026-08-18, version 6.0.16* Takes longer to scan and requires a perfect angle. Bad. ### 1/5 — I don’t like the newest update *2026-08-17, version 6.0.16* This new update is not as fluid as the last. ### 1/5 — Awful *2026-08-17, version 6.0.16* Every time you go to enter a shopping trip you have to update shopper information. Not good since they revamped the app. ### 1/5 — Rich *2026-08-17, version 6.0.16* They updated the app & it forgets who you are after logging in requiring yourself to be added as a new user. ### 1/5 — Changes *2026-08-17, version 6.0.16* Not liking the changes!!! ### 1/5 — Not impressed *2026-08-17, version 6.0.16* Every time I use the app I have to log in and reenter the shopper info. ### 1/5 — New version *2026-08-17, version 6.0.16* Every time I submit a shopping trip I have to add a shopper. It is me! My information is NOT being saved. In addition, adding stores as ‘favorites’ is not being saved. This is unacceptable! More work and time than I am willing to expend ### 1/5 — Lots of work *2026-08-17, version 6.0.16* Lots of work for not enough rewards. Could take you a years to earn $25. ### 1/5 — Mobile app *2026-08-17, version 6.0.16* After the “new app” was downloaded you completely erased all my stats, stores, information. ### 1/5 — App sucks *2026-07-23, version 4.1.20* I don’t like that app because it requires you to collect ALOT & I mean ALOT of points, say you want to cash out for $25 you have to literally have I think 50,000 points & I am sorry but that’s not worth it, I do other apps that do not require you to have a ton of points bfor you can cash out, if you all drop the points where its actually reasonable then I will try it out again but other than that I don’t like the app & I am deleting it & I hope a lot of people read my review because IT IS NOT WORTH IT ## Most praised reviews (10 highest-rated) ### 5/5 — NCP *2026-08-18, version 6.0.16* Great App! ### 5/5 — SHRIKRISHNA *2026-08-18, version 6.0.16* More improved app ### 5/5 — mamasliltnt *2026-08-18, version 6.0.16* New format should have been explained a little better!!! ### 5/5 — supposedly a new stupid method *2026-08-18, version 6.0.16* I don’t appreciate some new nonsense just thrown at me. We are volunteers who get a little gift every year or two. Don’t like how I had to get a password after 15 years. You people act like this is the FBI or something. ### 5/5 — The Best *2026-08-18, version 6.0.16* Excellent way to make extra cash ### 5/5 — Great App! *2026-08-18, version 6.0.16* Love It! ### 5/5 — Easy and kinda fun *2026-08-18, version 6.0.16* I like doing surveys and getting paid to do it. So I like the app simple. ### 5/5 — Being part of NCP IS A WIN WIN *2026-08-17, version 6.0.16* Love the savings and rewards ### 5/5 — great app *2026-08-17, version 6.0.16* Super easy to scan purchases and get rewarded ### 5/5 — Rewards *2026-08-17, version 6.0.16* Love getting rewards! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*