# NCSB Mobile — user reviews

> 12 indexed App Store user reviews of NCSB Mobile by North Country Savings Bank, rated 4.70/5 from 750 ratings.

- Source: https://appshunter.io/ios/app/ncsb-mobile/id1015097749/reviews
- App overview in markdown: https://appshunter.io/ios/app/ncsb-mobile/id1015097749.md
- Rating breakdown: 5★ 642 · 4★ 53 · 3★ 22 · 2★ 11 · 1★ 22

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashing more lately

*2026-07-21, version 26.1.401.1*

Has not been working consistently past several weeks. Crashing often.

### 1/5 — Longtime customer de banked over nonsense

*2026-05-20, version 26.1.401.1*

If you file legitimate disputes, they will close your account because they don’t like the administrative cost and the pressure that they get from merchants go elsewhere

### 1/5 — App needs improvement

*2026-05-14, version 26.1.401.1*

Not impressed. Considering switching banks. Overall this app is completely subpar compared to its competitors. Does the bare minimum and often times has bugs when trying to log in. Very slow and dated. Needs to be completely revamped.

### 2/5 — Crashing more lately

*2026-05-31, version 26.1.401.1*

Has not been working consistently past 2 weeks. Crashing often. Also with business account, need 2FA every time? Asks me to remember the same device every time I log in? What is the function of asking to remember the device if I still need 2FA every time I log in?

### 2/5 — Needs updating.

*2019-02-07, version 8.5.0.1*

Please update to be optimized for the newer iPhones like the X and XS

### 3/5 — Security measures are annoying

*2024-06-10, version 24.2.0.1*

I’m all for security measures but having to answer my security questions each and every time I use the app is annoying. A remember me for x number of days would be nice

### 3/5 — Best bank ever

*2017-01-28, version 8.2.0.1*

Certainly the best bank I've ever used. Thanks for all the great customer service. 

I am continually frustrated when trying to log in online. Forced to change my password on a regular basis and not means, at this point, it's an ordeal to log in every time. I realize the security is for my benefit, but it's to the point where banking online is pretty much impossible. Why not use the thumb print to be able to log in?

### 5/5 — Excellent

*2026-04-22, version 26.1.401.1*

Great online and in person service.

### 5/5 — Great Customer Service

*2024-09-26, version 24.8.0.1*

Great customer service at my branch in Ogdensburg.
Ask for Autumn or Will.

### 5/5 — Simple to use

*2023-07-22, version 11.4.1.1*

Always loads up quick, easy to figure out

## Most praised reviews (2 highest-rated)

### 5/5 — Great App

*2022-11-16, version 11.2.4.1*

The app is easy to use and provides me with all of my banking needs. Intuitive and easy functionality.

### 5/5 — Bill Pay won’t work with IOS 14.1!

*2020-10-31, version 10.1.0.1*

The Apple help desk person told me it won’t work until North Country Savings Bank Updates their app to be compatible.  The new Apple update does not allow cookies and we cannot uninstall it.  Please tell me you can fix this soon!

Other than that, I love this app and have used it from its beginning.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*