# NCT CaseWorks Connect

> iPad/iPhone integration for the CaseWorks business environment. (iPhone/iPad app by Next Chapter Technology, Inc.)

- Source: https://appshunter.io/ios/app/nct-caseworks-connect/id1586430843 (this page in markdown: same URL + `.md`)
- Developer: [Next Chapter Technology, Inc](https://appshunter.io/developer/1586430845)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.2 · 91 MB
- Languages: English
- Released: 2022-03-23
- Data updated: 2026-06-05
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nct-caseworks-connect/id1586430843/reviews.md

## What is NCT CaseWorks Connect?

CaseWorks Connect provides integration with the CaseWorks environment from an iPad or iPhone.

Users can log into this app by invitation only.

CaseWorks and NCT CaseWorks Connect are products of Next Chapter Technology, Inc.

## Key features

- CaseWorks environment integration
- iPad and iPhone compatibility
- Invitation-only access
- Secure user login


## Frequently asked questions about NCT CaseWorks Connect

### How do I get access to NCT CaseWorks Connect?

Access to NCT CaseWorks Connect is strictly by invitation only. You will need to be invited by an administrator or authorized user within your organization to log in and use the application.

### What devices can I use NCT CaseWorks Connect on?

NCT CaseWorks Connect is available for iPhone and iPad devices. It is designed to provide seamless integration with the CaseWorks environment on these Apple mobile platforms.

### Is NCT CaseWorks Connect free to use?

Yes, NCT CaseWorks Connect is available for free. There are no costs associated with downloading or using the application itself.

### How often is NCT CaseWorks Connect updated?

The latest version of NCT CaseWorks Connect is 1.14.29, which was last updated on September 15, 2023. Updates are released periodically to improve functionality and security.

### What is the age rating for NCT CaseWorks Connect?

NCT CaseWorks Connect has an age rating of 4+. This indicates it is suitable for a broad audience, though its professional nature means it is primarily intended for adult business users.

### Does NCT CaseWorks Connect have ads?

No, NCT CaseWorks Connect does not contain advertisements. As a business integration tool, it is designed to provide an uninterrupted user experience.

### What is the developer of NCT CaseWorks Connect?

NCT CaseWorks Connect is developed by Next Chapter Technology, Inc. They are the creators of both CaseWorks and this mobile integration application.

### What is the overall user sentiment for NCT CaseWorks Connect?

Based on the available data, NCT CaseWorks Connect has received a perfect 5.0-star rating from one review. This suggests a highly positive initial user experience.

## Version history (last 5 releases)

### 1.14.29 — 2023-09-15

NCT CaseWorks Connect is now available as an iPhone app!

Lots of new changes!

UI Changes:
-Sync icon is available on all screens which displays a count of files that are pending to sync.
-Clicking the sync icon displays the count of files pending to sync based on each status.
-Clicking the sync icon provides a shortcut to the Sync Dashboard
-Files with a status will display a colored indicator to show the file's status. These are color-coded to match status icon shown when selecting the Sync icon.
-Properties are Read-Only for EFC documents.
-When 'EFC' is selected on the Case File Page, the Add Documents (+) icon is hidden and not available.
-Buttons have been relabeled to reduce confusion, e.g. 'Sync Forms Library' is now 'Sync Forms'.
-iPhone versions support Portrait and Landscape mode when viewing PDF documents.
-iPhone versions have a Sort & Filter icon for easy sorting and filtering when a case is selected. iPad versions continue to use column headers for sorting and filtering.

Functionality changes:
-Background audio recording is now available.
-'Email' option is now available on the Case File for Images, PDF files, and Notes. This was previously available only on the Sync Dashboard.
-'Cursor jumping' errors which occurred in previous versions have been resolved.
-Sorting on the Sync Dashboard has been adjusted to display based on WorkgroupID, then Document Status, then Created Date.
-Other adjustments were made to make the app more consistent and predictable.

### 1.13.8 — 2022-11-30

- During the 'Initial Load' of the app after registration or uninstall/reinstall, the status of the sync will be displayed for Cases, Case Documents, and Forms being retrieved from CaseWorks (desktop version).
- During the 'Initial Load' as well as while syncing, CaseWorks Connect will not let the screen fall asleep. This allieviates the need to adjust your iPad's Auto Lock settings while doing large syncs where it previously would pause the sync when the screen fell asleep.
- The 'Sync Cases' button on the 'My Cases' tab is now called 'Refresh Case Data'; 'Refresh Case Data' will update the available cases, case information, and participants available in CaseWorks Connect; it does not retrieve any documents from CaseWorks (desktop) for these cases.
     - To retrieve documents for your cases, please select 'Start Sync' on the Sync Dashboard.
- The 'Refresh Cases' button on the 'Map Temp Cases' screen is now called 'Refresh Case Data'; 'Refresh Case Data' will update the available cases, case information, and participants available in CaseWorks Connect; it does not retrieve any documents from CaseWorks (desktop) for these cases.
- If a new case is retrieved after selecting 'Refresh Case Data', it will display a "NEW" badge. "NEW" indicates that the case is new to CaseWorks Connect and the documents have not yet been retrieved. Please select "Start Sync" on the Sync Dashboard to retrieve the case documents to CaseWorks Connect.
     - Once the case documents have been retrieved, the "NEW" badge will automatically be removed.
- BIG IMPROVEMENTS have been made to the syncing process!
     - When you select 'Start Sync' on the Sync Dashboard, CaseWorks Connect will only review and retrieve documents and Mobile Cases that have changed or are new. This greatly improves the user's experience to reduce the time to sync your cases.

- Log messages in CaseWorks Connect have been improved to help NCT support you in the event of any issues.

### 1.12.2 — 2022-10-19

--Only change is increased sync timeout value
   --Will resolve issue where Winona was not able to sync DPC documents to CWC for their My Mobile Cases

### 1.11.12 — 2022-10-07

- ‘My Cases’ tab is now sorted by Last Name.
- If a workgroup’s status is closed, it is labeled as “CLOSED on the ‘My Cases’ tab and on the Case File Page in CWC (similar to how TEMP cases are labeled).
- Documents for CLOSED cases can now be “Marked to Sync” on the workgroup’s DPC tab in CWC.
- When a workgroup is removed from ‘My Mobile Cases’ and the case is synced from the ‘Sync Dashboard’, all of the client’s details and documents are also removed. 
- Clicking ‘Refresh Cases’ on the ‘Map Temp Cases’ screen will now refresh the page to show any changes. 
     + NOTE: Selecting ‘Refresh Cases’ on the ‘Map Temp Cases’ screen will only update the list of available cases for which you can map; it will not retrieve DPC or EFC documents for those cases.
- Resolved an error when physical keyboards are attached to the iPad where the screen would display incorrectly after ending a dictation on a ‘Note’.
- CWC logs were improved to help the NCT Support Team troubleshoot any issues you encounter.

Sync Dashboard Improvements:
- CWC will check for valid connections to CaseWorks before syncing. If there is a connection issue (maybe connected to the internet but not connected to the county firewall), you will receive an alert stating, “Unable to establish connectivity with county network!” within 5-10 seconds. If this message appears, please confirm you are connected to the correct county Wi-Fi network or connect to your county’s VPN.
- If any network issues occur while syncing, syncing will stop (as shown by the progress wheel) and the button will update back to ‘Start Sync’. This allows you to restart the sync once you resolve the network issue.
- The blue progress messages and sync icon will continue to rotate until all selected sync activities have completed to properly communicate if any syncs are still happening.
- You can now email ‘Forms’, ‘Notes’, and ‘Photos’ from the ‘Sync Dashboard’ (DPC files only), when needed based on your county’s business processes.

Other Syncing Improvements:
- When a new workgroup is added to ‘My Mobile Cases’, the workgroup’s EFC documents will also be sent to the EFC tab on the Case File Page in CWC when you ‘Sync Cases’ (if the doctype matches the Offline EFC DocTypes list).
- DocType values are sent correctly to CaseWorks when documents are synced.
- Improved ‘Sync Forms’ to make sure newly added forms to the Mobile Forms list are sent to CWC.

### 1.3 — 2022-07-28

- Fully rebuilt the forms feature to stabilize and resolve changes not fixing.
- Save button is replaced with "Save and Close".
- Signatures captured on Signature Fields of Forms flatten when selecting 'Save & Close'.
- Removed Add Dictation; this is now done via Add Note.
- EFC documents are now read-only as they are filed records sent from CaseWorks.
- SNNS tooltip will disappear after 4 seconds if it is not clicked again.
- SNNS tooltip is available on the EFC tab of the Case File Page.
- Stabilized syncing Media (Audio and Video).- Ability to delete NCT CaseWorks Connect Account via button in app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*