# NEA Official — Nepal Electricity Authority > Official app for Nepal Electricity Authority customers to manage meters and bills. (iPhone/iPad app by Nepal Electricity Authority.) - Source: https://appshunter.io/ios/app/nea-official/id1639332704 (this page in markdown: same URL + `.md`) - Developer: [Nepal Electricity Authority](https://appshunter.io/developer/1635288491) - Category: Utilities - Price: Free - Rating: 4.62/5 from 266 App Store ratings · 24 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 68 MB - Languages: English - Released: 2022-08-15 - Data updated: 2026-08-29 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nea-official/id1639332704/reviews.md ## What is NEA Official? Nepal Electricity Authority (NEA) was created on August 16, 1985 (Bhadra 1, 2042) under the Nepal Electricity Authority Act. 1984, through the merger of the Department of Electricity of Ministry of Water Resources, Nepal Electricity Corporation and related Development Boards. The primary objective of NEA is to generate, transmit and distribute adequate, reliable and affordable power by planning, constructing, operating and maintaining all generation, transmission and distribution facilities in Nepal's power system both interconnected and isolated. With this NEA Customer App, customer would be able to manage their meters and billings. ## Key features - Meter management - Billing information - Electricity service management - Power system planning access ## What do users think of NEA Official? Overall sentiment: negative **Pros** - 👍 User-friendly design - 👍 Good for paying bills online - 👍 Helpful charts for cost and usage - 👍 Easy accessible and more information - 👍 Minimalistic design, top-notch government app - 👍 Best government app in Nepal - 👍 Very good app - 👍 One of the best Nepal government app - 👍 Very helpful app - 👍 Useful app **Cons** - 🐛 App not opening after update - 🐛 App not working on IOS - 🐛 App stuck in loading, no user data - 🐛 Bill check tab shows no data - 🐛 Offline paid bills record not shown - 🐛 Sign in problem, code not received - 🐛 App crashes on opening - 🐛 App is crashing - 🐛 Slow and hangs, not updated - 🐛 Bill notifications not working - 🐛 Current month bill not shown in time - 🐛 Arbitrary bill amounts, no meter check **Commonly reported bugs** - App not opening - App not working on IOS - App keeps loading forever and ends with an error - App does not load any user data - No data found on bill check tab - Offline paid bills record not shown - Sign in problem, code not received - App crashes when opening - App is crashing - New bill notifications not working - Current month bill not shown in time - Arbitrary bill amounts without meter check **Most requested features** - Smart meter availability - Offline bill data - Exportable data features - Push notifications for new bills ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/nea-official/id1639332704/reviews.md ### 4/5 — Bill check *2026-03-12, version 3.0.0* No data of Thim dc update bill ### 5/5 — Smart meter *2025-09-12, version 2.1.1* When we get smart meter ### 1/5 — From Best to Useless – What a Joke! *2025-06-10, version 2.1.1* This app used to work like a charm—back when Kulman Ghising was leading the Nepal Electricity Authority. Everything ran smoothly, I paid all my electricity bills without hassle. But of course, our brilliant politicians had to ruin that too by removing someone who actually got things done. Now? This app is just a piece of junk. It’s been almost a month and I still can’t use it. It just keeps loading forever and ends with an error. I uninstalled, reinstalled, cursed it—nothing works. Feels like the app is also reflecting the current state of the NEA: broken, slow, and directionless. ### 2/5 — App Not Opening *2025-06-01, version 2.1.1* The app don’t even open to the screen after the update ### 1/5 — Not working *2025-05-28, version 2.1.1* Application is not working in IOS. ### 3/5 — Online bill *2025-02-14, version 2.1.1* In my app when i try to pay bills through NEA app always shows no data found on bill check tab nor shows offline paid bills record. Please solve this issue so that we can pay monthly bills through NEA app. Thankyou ### 1/5 — Not responsive, always loading *2024-11-16, version 2.1.1* It used be very responsive and the features were great but in the last couple of months, the apps keep stuck in loading. Even after login, the app does not load any user data. Its useless now. ### 5/5 — Very smooth *2024-10-22* The app does the basic functionality without any issues. The charts helps to determine the changing cost and consumed unit. ### 1/5 — बील *2024-09-20, version 2.1.1* मनोमानी बील तीर्न लगाउने परम्परा चलीराछ सामान्य घर को बील 4000/5000 नीकाल्नु कस्को गल्ती होला मीटर चेक नगरी बील पोस्ट गरेको अनुभब हुन्छ ### 5/5 — Pay light bills *2024-09-09, version 2.1.1* Very good app for pay online light bill ## Frequently asked questions about NEA Official ### What does the NEA Official app do? The NEA Official app allows customers of the Nepal Electricity Authority to manage their electricity meters and view their billing information. It provides a convenient way to access and control your electricity services. ### What are the key features of the NEA Official app? Key features include the ability to manage your electricity meters and access your billing details. The app is designed to help customers interact with the services provided by the Nepal Electricity Authority. ### Is the NEA Official app free to use? Yes, the NEA Official app is free to download and use. There are no in-app purchases or advertisements mentioned. ### Who is the target audience for this app? This app is intended for customers of the Nepal Electricity Authority. It is designed to help them manage their electricity meters and billing information efficiently. ## Version history (last 5 releases) ### 3.0.0 — 2025-12-02 Under the hood improvements ### 2.1.1 — 2024-05-26 Under the hood improvments ### 2.1.0 — 2024-03-11 Improvements and fixes ### 2.0.10 — 2023-12-14 Improvements and fixes ### 2.0.9 — 2023-11-22 Under the hood improvements ## Apps similar to NEA Official | App | Rating | Price | Category | | --- | --- | --- | --- | | [IRD Nepal](https://appshunter.io/ios/app/ird-nepal/id1475260354) | 3.3 (4) | Free | Utilities | | [Nepal Police](https://appshunter.io/ios/app/nepal-police/id1440979497) | 3.4 (5) | Free | Utilities | | [WorldLink Wi-Fi](https://appshunter.io/ios/app/worldlink-wi-fi/id1638714406) | 3.0 (2) | Free | Utilities | | [Nepal Telecom](https://appshunter.io/ios/app/nepal-telecom/id977544513) | 3.0 (43) | Free | Utilities | | [SSF - Nepal](https://appshunter.io/ios/app/ssf-nepal/id1660177897) | 2.1 (7) | Free | Utilities | | [Vianet Nepal](https://appshunter.io/ios/app/vianet-nepal/id1292162597) | 1.6 (36) | Free | Utilities | ## More apps by Nepal Electricity Authority - [NEA Charge](https://appshunter.io/ios/app/nea-charge/id1635288488) All apps by Nepal Electricity Authority: https://appshunter.io/developer/1635288491 ## Related topics [edrivenepal](https://appshunter.io/ios/topics/edrivenepal) · [krungthai npa](https://appshunter.io/ios/topics/krungthai-npa) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*