# Neato Robotics

> Remote control and scheduling for Neato robot vacuums. (iPhone/iPad app by Neato Robotics Inc.)

- Source: https://appshunter.io/ios/app/neato-robotics/id994604476 (this page in markdown: same URL + `.md`)
- Developer: [Neato Robotics Inc](https://appshunter.io/developer/908756946)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 2.10/5 from 2,462 App Store ratings · 248 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 50 MB
- Languages: American English, French (France), German (Germany), Italian, Japanese, Chinese (Simplified, China), European Spanish, Swedish, Chinese (Traditional, Taiwan)
- Released: 2015-09-29
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/neato-robotics/id994604476/reviews.md

## What is Neato Robotics?

Now there’s a more intelligent way to clean your floors. With the Neato app and a Neato Botvac Connected series robot, you can control home cleaning from anywhere:
 
• Start, stop, or pause cleaning even when you’re away from home.
• Receive notifications about the status of your robot.
• Set a regular schedule for daily cleaning of an entire level of your home.
• Run the Neato app on multiple devices.
• Use an Apple Watch? See your robot(s), start/stop cleaning, and receive notifications about your robot’s status.
• Access a cleaning summary that shows where your Neato Botvac has cleaned.

These additional features are available for specific models:
 
Botvac D7 Connected
• Zone cleaning allows you to clean specific areas on-demand
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation
• Manual Drive to control your robot right from the Neato app
 
Botvac D6 Connected
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation
 
Botvac D5 Connected:
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation
 
Botvac D4 Connected
• Virtual No-Go Lines tell your robot where not to go
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation
 
Botvac D3 Connected:
• Virtual No-Go Lines tell your robot where not to go
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation
 
Botvac Connected:
• Eco/Turbo cleaning modes
• Manual Drive to control your robot right from the Neato app
 
The app is compatible only with Neato Botvac Connected, Neato Botvac D3 Connected, Neato Botvac D4 Connected, Neato Botvac D5 Connected, Neato Botvac D6 Connected and Neato Botvac D7 Connected.
 
About Neato Robotics
We design home robots that make life easier by taking care of chores like cleaning. Our intelligent robots use sophisticated laser mapping and navigation to scan the room, choose the best path, and automatically vacuum dirt, dust, debris, and pet hair to leave floors neat and clean.

## Key features

- Remote start, stop, and pause cleaning
- Customizable cleaning schedules
- Zone cleaning and virtual no-go lines
- Cleaning summary and status notifications
- Multiple floor plan support
- Manual drive control

## Recent user reviews (10 of 248)

All indexed reviews: https://appshunter.io/ios/app/neato-robotics/id994604476/reviews.md

### 1/5 — App / cloud services no longer available

*2025-12-06, version 2.9.6*

This app should be removed from the app store as it no longer works. Make sure you sign the Neato openPetition against Vorwerk!!

### 1/5 — Terrible

*2025-11-17, version 2.9.6*

The worst app I’ve ever seen!

### 1/5 — App discontinued

*2025-11-10, version 2.9.6*

Avoid this app. The company that bought out the failed Neato company was supposed to support this app, but I got an email today saying they are backing out of their agreement - hiss boo!

### 1/5 — No app update

*2025-10-31, version 2.9.6*

I have not been able to use my vacuum in months because it says the app needs an update.  There update out there to be used.

### 1/5 — App update required

*2025-10-25, version 2.9.6*

It looks like my Neato finally is obsolete, as it will not work anymore as of October 8th.  The App says an update is required, but as we all know - this company stopped support some time ago.  Too bad, because I always loved my Neato D7.  I am sad to see it go.

### 1/5 — Unusable with the latest Apple iOS update

*2025-10-20, version 2.9.6*

The app is unusable for switching or managing the smartvacs connected WiFi after the iOS 26 release. They are literally worthless now. Failure on every company involved’s part

### 5/5 — RIP Neato

*2025-10-08, version 2.9.6*

Super finicky, no update in 2 years. My D7 still works. But the D6 doesn’t. Don’t want to switch brands but will be forced to eventually!

### 1/5 — Aaaaand accounts hacked

*2025-08-29, version 2.9.6*

Sept 2025
Nothing changed but not allow into account for some reason. Had to reset passeord. Password reset - gave it the SAME password and it worked. So yes that’s a sign that all our accounts were hacked and they want us to change them!

July 2023
Closure announced in May 2023
Great.
D6. Nothing changed. This AM, can’t control, rogue robot. Had to hold down power switch to turn off. Deleted from app Went to add vacuum again, couldn’t do it. Turns out directions inside the app are wrong, based on Neato’s own help section on the website. Still can’t connect.

### 1/5 — App not allowing vacuum to connect

*2025-06-06, version 2.9.6*

Have a D3 and a D4. After getting a new WiFi provider I need to reconnect it to the app, which even after connecting is not
"connected". The App is not letting me pair with vacuum no matter what I try. I connect to Neato access point and it tells me to name it and after that it doesn’t progress.  Endless loop. Have to manually start vacuum all the time, which takes longer to vacuum. I want to set up vacuum schedules again. How can I get this resolved?

### 1/5 — Say App needs up update

*2025-05-29, version 2.9.6*

App says it needs to update however there’s no way it will let me update it. I downloaded the new app but it doesn’t work because my robot is a D6 help me out here.

## Frequently asked questions about Neato Robotics

### What does the Neato Robotics app do?

The Neato Robotics app allows you to remotely control and manage your compatible Neato Botvac robot vacuum. You can start, stop, or pause cleaning sessions, set regular cleaning schedules, and receive notifications about your robot's status, all from your smartphone or Apple Watch.

### What are the key features of the Neato app?

Key features include remote cleaning control, scheduling, status notifications, and cleaning summaries. For specific models, advanced features like zone cleaning, virtual no-go lines, multiple floor plan support, and manual drive are also available.

### Is the Neato Robotics app free to use?

Yes, the Neato Robotics app is free to download and use. There are no in-app purchases or advertisements mentioned.

### What devices is the Neato app compatible with?

The app is compatible with Neato Botvac Connected series robot vacuums, including models D3, D4, D5, D6, and D7 Connected. It can also be run on multiple devices, including Apple Watch for select functionalities.

### How can I use the app to clean specific areas?

For compatible models like the Botvac D7 Connected, you can utilize the Zone Cleaning feature to clean specific areas on-demand. Additionally, Virtual No-Go Lines allow you to designate areas where you do not want the robot to go, ensuring precise cleaning control.

## Version history (last 5 releases)

### 2.9.6 — 2023-07-10

Bug fixes and user experience improvements.

### 2.9.5 — 2020-03-23

• Enables Siri Shortcuts with your iOS device or HomePod for Neato robot vacuums
• With Siri Shortcuts, use voice commands to start cleaning, pause cleaning, and send your robot vacuum back to its base
• Neato D7 users can use voice commands with Siri Shortcuts to clean zones 
• Other bug fixes

### 2.9.3 — 2019-09-03

Important iOS 13 compatibility update which is required to pair the robot.

### 2.9.2 — 2019-07-18

• Bug fixes and user experience improvements.

### 2.9.1 — 2019-06-19

• Bug fixes and user experience improvements

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## More apps by Neato Robotics Inc

- [MyNeato](https://appshunter.io/ios/app/myneato/id1517077352)

All apps by Neato Robotics Inc: https://appshunter.io/developer/908756946

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
