# NebulaBuds — user reviews > 322 indexed App Store user reviews of NebulaBuds by Shanghai PalmZen Wireless Technology Co.,Ltd, rated 4.40/5 from 15,189 ratings. - Source: https://appshunter.io/ios/app/nebulabuds/id6480039371/reviews - App overview in markdown: https://appshunter.io/ios/app/nebulabuds/id6480039371.md - Rating breakdown: 5★ 11,986 · 4★ 978 · 3★ 560 · 2★ 287 · 1★ 1,378 ## What do users think of NebulaBuds? Overall sentiment: negative **Pros** - 👍 Good translation accuracy - 🚀 Impressive AI features - 💡 Versatile functionality **Cons** - 🐛 Connectivity issues - 🔋 Poor battery life - 👎 Unreliable app performance - 💸 Expensive subscription - 🤔 Confusing instructions **Commonly reported bugs** - App crashes or freezes - Earbuds fail to connect - Translation feature not working as advertised **Most requested features** - Add more language support - Improve live translation capabilities - Streamline app setup and connectivity ## Newest reviews (14 of 322) ### 2/5 — It won’t connect to my device *2026-08-13, version 2.4.3* It says to use the activation code and then it says it’s because of my blue tooth and won’t connect I’ve tried resetting it and it doesn’t work ### 2/5 — Crashing *2026-08-10, version 2.4.3* Every time I go into the app and try to reselect a different language it crashes and kicks me out of the application ### 3/5 — No Philippines *2026-08-08, version 2.4.2* The app doesn’t support Philippine language!!??? Also it should be more faster in response thank you. ### 3/5 — Needs to pick up on some voice more clearly *2026-06-27, version 2.4.1* The voice translate can be difficult it doesn’t pick up on a lot of sound ### 4/5 — Love these things *2026-06-16, version 2.3.7* I have had these earbuds for a while, like over a year. At first it took a minute to understand the instructions but, it got figured out nonetheless. I love these earbuds, I’m hooked o them. ### 3/5 — best way to get them to work is to play music through them first. *2026-06-08, version 2.3.5* takes a bit to get them connected. Just have to play around to get them working to how you want. ### 4/5 — Difficult *2026-05-10, version 2.3.4* Difficult to startup ### 2/5 — From great to Useless *2026-05-05, version 2.3.2* I’m giving this app 2 stars because when we first started using it, it worked amazingly! However after a few months the quality dwindled. The app no longer performs well. My partner would use the headphones and app to watch tv when Spanish CC was not available. He can no longer do that because the app resets itself every 10 to 20 minutes. Super inconvenient now. We would sit the phone on the table and just talk and now that is no longer possible. I wanted to love this but it’s useless for translation now. ### 1/5 — Déception *2026-05-01* Je n’arrive pas à connecter à smartphone par bluthooth ### 1/5 — Trash *2026-04-18, version 2.3.2* A waste of time. NEVER CONNECTED. Returning them today. So annoyed. Too good to be true. Should have followed my gut. ### 1/5 — App installed *2026-04-14, version 2.3.1* Bluetooth connection established but scanned QR. Code does not recognize & won't activate. This is a new item & was in a sealed box. Very disappointed ### 1/5 — Poor product *2026-04-12, version 2.3.1* I paid for a product that doesn't work properly and is causing problems on my iPhone; the app keeps crashing or doesn't respond at all – a complete waste of time and money ### 3/5 — Not friendly *2026-04-09, version 2.3.1* 😡 ### 1/5 — This does not work *2026-04-08, version 2.3.1* Very dissatisfied as it just doesn’t work! The translation is do off! ## Most critical reviews (10 lowest-rated) ### 1/5 — Very unhappy *2026-08-02, version 2.4.2* I bought them to do many things with them. one I can’t activate the headphones my screen doesn’t work just problems all the way around a disappointing. ### 1/5 — DogSh.t *2026-07-29, version 2.4.1* Bruh. Obviously the app is useless, but at least the headphones themselves are also trash. Garbage. Basuda. The earbud like hovers outside your ear. ### 1/5 — Smart glasses *2026-07-23, version 2.4.1* I bought the smart glasses from the TikTok shop and they suggested this app it doesn’t work. It keeps giving me an error to not hook up to these glasses. Nothing works other than the speakers in the glasses with my Bluetooth. That’s all that works. ### 1/5 — Will be returning. *2026-06-16, version 2.3.7* I purchased these earbuds as it said it was real time translation. I just started a new job where we will have lots of international travelers. I was hoping to be able to communicate more freely with them. I could accept the lag time for the translation, but the higher priced subscription only offers 480 minutes a year of recording. That’s 40 minutes a month. Since the app does not actually translate in real time and you have to record for it to translate every sentence is going to burn up your time, 40 minutes a month when you’re trying to communicate is going to go quick. ### 1/5 — Worked well for 5 days Now Repeating Unusable *2026-06-06, version 2.3.5* App and earbuds worked well for 5 days. Then I bought a 3 month upgrade. Now app repeating same line of dialogues translations 10-12 times and more.Starts translation without Any Sound,I am alone and remote so there's just silence.Weird,unless this app also detects Spirit whispering. Sent email. Hope app can be useful again. Disappointed... ### 1/5 — Pésima aplicación *2026-06-06, version 2.3.5* Me marcó error en todo momento. “El tiempo terminó” error y error… Pésimo! ### 1/5 — Earbuds *2026-06-02, version 2.3.5* Multipoint connection? ### 1/5 — Bricked day 1 *2026-06-02, version 2.3.5* They don’t log in, there is no support and when you ask for the code nothing happens. Feels like a scam. $30 down the drain ### 1/5 — Disappointed *2026-05-31, version 2.3.5* I bought the headphones and went to set it up in the app. Barely 5 minutes in the entire app changed its language to Chinese and no way to change it back to English. Phone is set to English, app in settings is set to English, location in app is set to NA but when I go into language settings in the app it only has 2 options…which are traditional Cantonese and Cantonese. So I can’t even use the translation feature because I don’t know what anything says. ### 1/5 — Suck because I never got this but they are charging *2026-05-02, version 2.3.2* Suck ## Most praised reviews (10 highest-rated) ### 5/5 — Being surprised again *2026-07-03, version 2.4.1* One word it is an excellent app ### 5/5 — Amazing!! *2026-06-27, version 2.4.1* These are more than glasses !! They record, they translate, they so much more!!! ### 5/5 — Buena *2026-06-15, version 2.3.7* Buenisima ### 5/5 — Me *2026-06-11, version 2.3.5* Yes, they work ### 5/5 — Especial *2026-06-01, version 2.3.5* Es buenicimo ### 5/5 — Este audífono es súper *2026-05-11, version 2.3.4* Super me está cómo traduce ### 5/5 — These are great *2026-03-13, version 2.2.8* These are great. They’re very lightweight very comfortable and they even translate for you perfectly. ### 5/5 — Muy bueno *2026-03-02, version 2.2.7* Mm ### 5/5 — Buen producto *2026-02-28, version 2.2.7* Recomiendo el artículo ### 5/5 — It works! *2026-01-04, version 2.2.5* The best pair of translation ear buds I have ever owned they actually translate and work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*