# Neches Federal Credit Union — user reviews > 90 indexed App Store user reviews of Neches Federal Credit Union by Neches Federal Credit Union, rated 4.83/5 from 7,515 ratings. - Source: https://appshunter.io/ios/app/neches-federal-credit-union/id467101039/reviews - App overview in markdown: https://appshunter.io/ios/app/neches-federal-credit-union/id467101039.md - Rating breakdown: 5★ 5,931 · 4★ 318 · 3★ 94 · 2★ 35 · 1★ 124 ## What do users think of Neches Federal Credit Union? Overall sentiment: neutral **Pros** - 👍 Convenient banking - 🚀 Fast and easy to use - 💯 Excellent customer service - 🔒 Secure banking - 🗓️ Keeps you updated on accounts daily **Cons** - 🐛 App crashes frequently - 🔍 Difficult to navigate/use - ⚠️ Frequent app issues/errors - 🕰️ Slow performance - 💳 Problems with money transfers/deposits **Commonly reported bugs** - Unable to load account information - Login screen freezes - Camera issues with mobile check deposit - Incompatible with older devices **Most requested features** - Add face ID/biometric login - Improve bill pay functionality - Allow external account linking - Provide more detailed transaction history - Add option to apply payments to loan principal ## Newest reviews (17 of 90) ### 4/5 — fairly easy to navigate *2026-07-03, version 2026.01.01* fairly easy to navigate ### 5/5 — Go With Neches They Will Help *2026-01-09, version 2025.10.1.2* I love my bank they is very good and helpful. I don’t have no problems with them at all. The only thing I can say is when you getting a loan don’t do it by yourself at all. Because they will get you anything else they is a good bank. I love my bank and I am happy to be with them I being with them for years and I got my first loan with them and they very understanding people. ### 5/5 — Thanks for the update! *2025-12-10, version 2025.10.1.2* ***Updated Review*** Thanks for fixing this issue!! 5 stars! [The new update is good. I like the layout and the fresh look. However, every time you leave the app and go back to it, the transaction ledger jumps back to the top. This makes it incredibly frustrating when trying to budget, as you have to try and find where you left off. The old version did not do this. Please fix!!] ### 3/5 — One thing to make this app great *2025-11-22, version 2025.07* The new update is good. I like the layout and the fresh look. However, every time you leave the app and go back to it, the transaction ledger jumps back to the top. This makes it incredibly frustrating when trying to budget, as you have to try and find where you left off. The old version did not do this. Please fix!! ### 3/5 — Terrible IT department *2025-09-24, version 2025.07* This app crashes more than it works. ### 5/5 — Perfect Bank *2025-08-29, version 2025.05* Always on Time & Very Good ### 5/5 — The best *2025-07-30, version 2025.05* Best bank ever they really have their people’s best interest ### 4/5 — Great app But *2025-07-29, version 2025.05* Won’t work on my account at my bank . Bank says nothing wring on their side. ### 5/5 — Neches Review *2025-04-10, version 2025.2.2.3* Neches is always available. I switched from a bigger bank around 10 years ago and I have not regretted. Very professional service very committed to their members. ### 5/5 — John *2025-03-03, version 2024.10.01* Thanks for all that you do to help me. ### 5/5 — Convenient *2024-08-27, version 2024.04.1* Everything at my busy fingertips is a wonderful thing. Saves me time and keeps me on time with bill payments. ### 5/5 — Neches Credit Union *2024-06-26, version 2024.04.1* Keep you updated on accounts daily, Easily able to handle all your billings, credit & business matters Great tools 👍🏽 ### 5/5 — I Love being a Neches FCU Member *2024-01-17, version 2023.10* I have been a member at Neches FCU for many years and I have never been disappointed in that decision. ### 5/5 — Best bank app *2023-12-31* I’ve never had problems with this app. They always let you know if it’ll be down and for how long. The customer service if I ever had problems were very nice and super helpful. I wouldn’t choose any other bank!!! ### 3/5 — Need be able to pay my bills *2023-12-15, version 2023.10* Not quick enough ### 5/5 — Loan Dept.\ Neches Credit Union *2023-11-29, version 2023.3.0.1* Neches Federal Credit Union Is One Of The Best Banks You’ll Ever Find In The Beaumont, Texas Area. ### 5/5 — Best OLB APP, NEVER ANY ISSUES *2023-11-11, version 2023.3.0.1* ITS THE BEST! ## Most critical reviews (10 lowest-rated) ### 1/5 — Complicated *2025-03-21, version 2025.2.2.3* Make this app easier! Its very difficult to pay your bill from another institution. I don't want to pay through Zelle, I want to use an external account. I've linked my other bank but Neches still doesn't recognize it. Too complicated! ### 1/5 — Doesn’t load *2024-10-06, version 2024.04.1* For a month I get an error ‘unable to load information. ‘. I have the latest version of Apple iOS I have delete the app and reinstall. Still doesn’t load my account ### 1/5 — App is garbage *2024-08-13, version 2024.04.1* Always have issues logging in ### 1/5 — Aggravating *2021-10-29, version 2021.6.0.46* This app is ALWAYS saying “ Application Error “ every time I login these past few months. If anything this app needs an updated look and features. I’ve been with this credit union for 2 years and never dealt with a bank that had so many issues within their app ### 1/5 — money transfer problems *2021-08-20, version 6.5.5.42* This app is always having issues with transferring money. Is this ever going to get fixed??? I’m sick of it. ### 1/5 — App Issues *2021-05-18, version 6.5.5.42* App is always having issues with working. ### 1/5 — Mobile check load doesn’t work *2020-11-05, version 6.5.2.41* Keep saying I am denied access...which is ridiculous cause I’m a member of this credit union ### 1/5 — Terrible app. *2020-09-07, version 6.4.1.40* App rarely ever works. It always says it’s unable to display my information. Definitely making a switch to Chase bank. ### 1/5 — NFCU *2018-08-04, version 5.9.1.23* It’s always down and says that it’s unable to display information at this time.I dislike the fact that we can’t see our credit card transactions immediately. ### 1/5 — App NEVER works *2018-06-12, version 5.9.1.23* In the past 3 months the app seems to always be down along with their website. && how convenient for it to not work on the weekends. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2026-09-01, version 2026.04* Awesome ### 5/5 — A loyal customer *2026-08-09, version 2026.04* I love Neches they have always been a great bank for me and my family we have been with them for about 14 years. ### 5/5 — Howard Gunner *2026-07-23, version 2026.04* Very Phenomenal App. Always a great experience ### 5/5 — Mary&kendy *2026-07-18, version 2026.04* I love it, I barely have any issues with the app it always stays on top of my needs. ### 5/5 — Fast and easy *2026-06-17, version 2026.01.01* Very practical ### 5/5 — Loan Dept.\ Neches Credit Union *2026-06-17, version 2026.01.01* Neches Federal Credit Union Is One Of The Best Bank You’ll Ever Find In Beaumont, Texas Area. ### 5/5 — Love it! *2026-05-29, version 2026.01.01* I love this app. Very good. Only thing I would change is that I want to be able to transfer my money to other peoples accounts! ### 5/5 — Local and convenient *2026-05-20, version 2026.01.01* 👍🏼great credit union ### 5/5 — Great app *2026-05-13, version 2026.01.01* Love the app! ### 5/5 — Neches *2026-03-25, version 2025.10.1.4* I love Neches Credit Union Provides me with all my needs --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*