# Needham Bank Mobile Banking — user reviews > 66 indexed App Store user reviews of Needham Bank Mobile Banking by Needham Bank, rated 4.85/5 from 2,364 ratings. - Source: https://appshunter.io/ios/app/needham-bank-mobile-banking/id518319920/reviews - App overview in markdown: https://appshunter.io/ios/app/needham-bank-mobile-banking/id518319920.md - Rating breakdown: 5★ 1,845 · 4★ 120 · 3★ 19 · 2★ 7 · 1★ 27 ## What do users think of Needham Bank Mobile Banking? Overall sentiment: positive **Pros** - 👍 Reliable and easy to use - 👍 Excellent app and great service - 👍 User-friendly and functional - 👍 Convenient mobile banking - 👍 Great banking app - 👍 Easy to navigate and use - 👍 Straightforward and easy to use **Cons** - 🐛 Unreliable and glitchy - 🐛 Severely limited functionality - 🐛 Issues with mobile check deposit - 🐛 Hard to use and outdated - 🐛 Slow and behind the times **Commonly reported bugs** - Mobile check deposit not working - Frequent application errors **Most requested features** - Add Zelle integration - Allow labeling of deposits and withdrawals - Implement fingerprint/Touch ID login - Show images of deposited checks ## Newest reviews (10 of 66) ### 5/5 — Love Needham Bank *2020-07-07, version 6.3.1.68* I’ve tried many banks and have never gone one as good as Needham Bank. ### 3/5 — Inconsistent as of Late *2020-07-04, version 6.3.1.68* Had the app for years, no problems. As of late, this notification appears far too regularly when attempting to login. “Application Error: We are unable to display your information at this time. Please try again later.” This is a developer issue, not a hardware issue. ### 5/5 — Best bank ever *2020-05-08, version 6.3.1.68* Best thing I ever did was switch to Needham Bank. The people and the app make it a pleasant experience every time ### 5/5 — Great bank *2020-02-25, version 6.2.1.63* I have been a customer for 40 years. My first bank! Thanks for all the years of great service! Keith ### 5/5 — Mr *2019-07-10, version 5.12.2.50* Needs refresh with zelle ### 3/5 — Labels *2018-09-28, version 5.10.1.47* The app is OK but once in a while I deposit a check and then it doesn’t go thru. I have to keep my checks to make sure the money was actually deposited. More importantly, I don’t like how I can’t label my deposits. I wish I could put a note so I know what the check was for. ### 5/5 — Easy banking app *2018-08-06, version 5.9.1.46* I use this app for easy check deposits ### 5/5 — Owner *2018-07-25, version 5.9.1.46* I have been in business with Needham Bank for many many years, my experience is each time is better than the last one I look forward to doing more business with them in the future thank you for all your help ### 5/5 — Superb *2018-04-28, version 5.8.1.45* Great bank; very friendly when you go in, the app is easy to use. No complaints on my end, which is a rare thing when it comes to dealing with a bank. ### 5/5 — Needham Bank - Always a pleasure *2018-01-11, version 5.6.1.43* I have been a customer for over 30 years. I have yet to have a problem. The service Is always great, friendly and helpful. Whether it is to deposit a check or work with customer service. I can not say enough about this bank. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unreliable *2025-09-24, version 2025.07.01* It’s been glitching for over a week even though it’s updated to the latest version. Won’t load accounts most of the time. Makes me want to switch banks for how hard it is to manage. ### 1/5 — Severely Limited Functionality *2024-11-13, version 2024.07* Sends you to their website, which is designed almost as badly as the app, to accomplish many tasks, If you use mobile banking, there are hundreds of far superior options. ### 1/5 — Love the bank, not the app *2022-12-21, version 2022.9.2.1* I consistently experience issues with mobile check deposit - either camera won’t adjust when phone is rotated, screen stays blurry and won’t scan check, check image isn’t recognized and there’s no way to bypass it even when the view of it is crystal clear, or the app shuts down completely when I try to deposit checks. ### 1/5 — Slow *2022-11-07, version 2022.6.0.1* Slow and behind ### 1/5 — Repeatedly asking me for a review while depositing checks… *2021-12-29, version 2021.6.0.83* So it gets a one-star review! ### 1/5 — Mobile deposit not working — checks not recognized *2021-03-06, version 6.5.5.77* Check deposit stopped working—checks are not recognized when a picture is taken. This has been broken for nearly a month now. We tried different checks. Can this please get addressed asap? Thank you. ### 2/5 — Hard to use *2022-11-24, version 2022.6.0.1* Does everything you wanted to but the user interface could be much more intuitive and easier to use ### 2/5 — Outdated, slow, hard to navigate *2022-01-29, version 2021.6.0.83* Compared to other banking apps I use - even from a smaller credit union, Hudson Valley Credit Union - which can be so easy to use that they’re fun to use, this app is outdated, slow and can be hard to navigate. ### 2/5 — Desperately needs and upgrade *2019-11-18, version 6.1.2.62* Functional ### 3/5 — Very Happy *2024-11-06, version 2024.07* Best Bank in MA ## Most praised reviews (10 highest-rated) ### 5/5 — Great Banking App *2026-05-24, version 2026.01.01* The app is easy to use and has everything in one location, loans, credit card, and banking accounts. ### 5/5 — Found my bank *2026-03-28, version 2025.10.1.1* Great customer service. App is convenient and easy to use. ### 5/5 — Reliable and easy to use *2025-10-28, version 2025.07.01* It’s a great app, very easy to use transactions through the app. It’s a good grade. I love that it allows me to do everything. I need in terms of like depositing a check sending money to anybody, easy transactions so I feel like with this app I don’t even need to go to the to the bank, honestly ‘cause they offer everything. I also enjoy that it allows me to add nickname to my account so I can have my goals set and easy to see it. I also enjoy that it allows me to update information and if you want. ### 5/5 — Ustedes son los mejores *2025-07-15, version 2025.05* Buen trabajo ### 5/5 — Genial *2023-12-08, version 2023.10* Es lo máximo excelente en su totalidad ### 5/5 — Solid App and Great Service *2023-09-28, version 2023.3.0.3* The app works well and UI is good (I’d give it a 4/5). The customer service at the bank is what really sets things apart (in a good way). Service combined with the good app is why I changed banks; it’s been three months since we changed and I’m very pleased thus far). ### 5/5 — Mobile banking *2023-09-21, version 2023.03* Ease of use ### 5/5 — Future to banking *2023-08-10, version 2023.03* After getting an account with Needham Bank has changed my banking, and how I save my money and move closer to my goals. The online banking is great. Customer service at the bank is great by far one of my best encounters with banking. ### 5/5 — Excelent bank *2023-08-04, version 2023.03* The best ### 5/5 — So easy to use! *2020-10-11, version 6.4.1.69* A very user-friendly app ... makes banking so easy and functional! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*