# NEFCU Mobile App

> Mobile banking for managing accounts, transfers, bill pay, and check deposits. (iPhone/iPad app by EastRise Credit Union.)

- Source: https://appshunter.io/ios/app/nefcu-mobile-app/id459100665 (this page in markdown: same URL + `.md`)
- Developer: [EastRise Credit Union](https://appshunter.io/developer/459100668)
- Category: Finance, Productivity
- Price: Free
- Rating: 4.82/5 from 4,829 App Store ratings · 53 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 43 MB
- Languages: English, Chinese
- Released: 2011-11-02
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nefcu-mobile-app/id459100665/reviews.md

## What is NEFCU Mobile App?

Manage your accounts on the go with New England Federal Credit Union’s Mobile App. Check balances, monitor activity, make transfers, pay bills, find locations, and more from your mobile device 24 hours a day, 7 days a week. You can even deposit checks. Once you’ve installed the NEFCU Mobile App, you’ll enjoy full and convenient access to your finances anytime, anywhere. The same industry standards we have always employed to keep NEFCUOnline secure extend to our mobile banking service as well. No personal data or account information is stored on your device. 

To learn how we protect your privacy, please visit https://www.nefcu.com/content/docs/NEFCU-Online-Privacy-Policy.pdf

## Key features

- Check account balances
- Monitor account activity
- Make transfers
- Pay bills
- Deposit checks
- Find branch locations

## What do users think of NEFCU Mobile App?

Overall sentiment: neutral

**Pros**

- 👍 Convenient mobile banking
- 🚀 Easy to use app
- 💳 Useful features like mobile check deposit
- 🔒 Secure banking experience
- 🏆 Great credit union overall

**Cons**

- 🐛 Issues with mobile check deposit not working
- 🤔 Frustrating app crashes and bugs
- 🤯 Confusing UI changes and reduced functionality

**Commonly reported bugs**

- Mobile deposit not recognizing checks
- App crashing when using bill pay
- Recurring payment details difficult to edit

**Most requested features**

- Ability to view credit card transactions in the app
- Increase mobile deposit limits
- Improve reliability of mobile deposit feature

## Recent user reviews (10 of 53)

All indexed reviews: https://appshunter.io/ios/app/nefcu-mobile-app/id459100665/reviews.md

### 5/5 — Solid App

*2023-08-03*

NEFCU has one of the best app-based credit union platforms out there imo. A good mixture of user-friendly, phone-integrated processing and secure feel. I am satisfied to the right degree - I can bank on my phone, yet I am not likely to forget that it would be much more streamlined to actually speak with an employee

### 5/5 — NEFCU APP

*2023-06-12*

I love this APP! It is so easy to use and handy to be able to see all my balances and to print statements if I need them. I no longer have to file them and hope I can find them when I need them.

### 5/5 — Simple and effective

*2023-03-04*

Good app, easy to navigate, has all the features I need. Mobile check deposit is super easy and transfers are simple.

### 2/5 — Check deposit is broken!

*2023-02-02, version 2022.09.02*

Super frustrating that check deposits from the app have never worked for me or my partner, why is it so much more picky about the pictures than any other bank app?? So annoying because we switched to credit unions and ditched big banks making sure to choose unions that have robust mobile apps. Living rurally means we rely on mobile check deposits but since that is just a fake feature apparently we frequently have to go way out of our way to find a NEFCU ATM…

### 2/5 — Error with Mortgage amount due on Jan 1st.

*2023-01-19, version 2022.09.02*

On Jan 1st tge mortgage amount due was double the regular amount.

### 2/5 — Mobile deposit has not been working

*2023-01-16, version 2022.09.02*

I used mobile deposit for over a year then all of a sudden it doesn’t recognize my checks anymore. I feel like they are coercing me into direct deposit which makes me irresponsible with my money.

### 2/5 — Check deposit issues

*2022-12-01, version 2022.6.0.1*

Check deposit makes you rotate your phone for the camera to work. iPhone 14. It takes forever and drives me crazy, this is a new issue.

### 1/5 — It used to be great

*2022-10-18, version 2022.4.0.2*

Trying to do a mobile deposit has become almost impossible. You have to keep rotating the phone so the black screen goes away and you can actually complete the transaction. I’ve restarted my phone and deleted and reinstalled the app and it still doesn’t work.

### 5/5 — Love this app and Credit Union

*2022-09-09, version 2022.4.0.2*

Love this App so easy to use.

### 5/5 — Latest redesign is terrible

*2022-09-04, version 2022.4.0.2*

I used to see all of my balances as soon as I logged into the NEFCU app. No longer. Several clicks are now needed to achieve something similar and still less informative. The landing page is useless.

## Frequently asked questions about NEFCU Mobile App

### What can I do with this mobile banking app?

You can manage your accounts on the go by checking balances, monitoring activity, making transfers between accounts, paying bills, and even depositing checks. The app provides 24/7 access to your finances from your mobile device.

### Is my financial information secure on this app?

Yes, the app employs the same industry-standard security measures used for online banking to keep your information safe. No personal data or account information is stored directly on your device, ensuring enhanced security.

### Is there a cost to use the NEFCU Mobile App?

Based on the provided information, the app is available for free. There are no mentioned costs associated with downloading or using the core banking features.

### What devices is this app compatible with?

The app is designed for mobile devices, allowing you to manage your finances anytime, anywhere. Specific operating system compatibility (e.g., iOS or Android versions) is not detailed in the provided description.

### How do I deposit a check using the app?

The app allows you to deposit checks directly from your mobile device. While the exact steps are not detailed, this feature is highlighted as a key convenience for users managing their accounts remotely.

## Version history (last 2 releases)

### 2023.3.0.1 — 2023-04-25

• User data is now being cleared when app is deleted and a new app downloaded from App Store
• Third-party keyboards are no longer supported
• Update to address issues with Spanish and Chinese on Sign Up page
• Various additional enhancements and bug fixes

### 2022.09.02 — 2022-12-14

- Fix for duplicate country code showing when international phone numbers are used for MFA.
- Fix for expand/collapse on “More” page not saving between logins
- On Apple Watch, updates to balances displayed for certain account types
- Fix for rotation issue within RDC for users on iOS 16
- Other general enhancements and bug fixes

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## More apps by EastRise Credit Union

- [EastRise Mobile Banking](https://appshunter.io/ios/app/eastrise-mobile-banking/id1131300651)
- [NEFCU Business](https://appshunter.io/ios/app/nefcu-business/id1594218884)

All apps by EastRise Credit Union: https://appshunter.io/developer/459100668

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*