# Neilson — Welcome to Good Energy

> Active holiday companion for planning, booking, and exploring resort activities. (iPhone/iPad app by Mobail.)

- Source: https://appshunter.io/ios/app/neilson/id6745094166 (this page in markdown: same URL + `.md`)
- Developer: [Mobail](https://appshunter.io/developer/389517884)
- Category: Travel, Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 33 MB
- Languages: American English, European Spanish
- Released: 2025-04-30
- Data updated: 2026-09-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/neilson/id6745094166/reviews.md

## What is Neilson?

Your Ultimate Neilson Active Holidays Companion

Make the most of your Neilson Active Holiday with the newly designed Neilson App! Whether you’re cycling scenic roads, playing tennis or setting sail on the water, the app ensures your holiday is full of Good Energy.

Plan, Book & Explore with Ease

From discovering activities to booking spa treatments, the Neilson App gives you everything you need at your fingertips. Enjoy a stress-free getaway with these exciting features:

• Discover & Book Activities – Explore 20+ included activities and secure your spots effortlessly.
• Manage Your Schedule – Stay organized with a live activity calendar and real-time updates.
• Kids Club Planner – Plan exciting experiences for your little adventurers.
• Interactive Resort Map – Easily navigate your resort and find key facilities.
• Book Spa Treatments – Unwind and rejuvenate with a simple tap.
• Hotel & Facility Info – Get quick access to essential resort details.

Wherever your holiday takes you, the Neilson App is your perfect holiday companion. Download now and bring the Good Energy to your next trip!

## Key features

- Discover and book 20+ activities
- Live activity calendar and updates
- Kids Club activity planner
- Interactive resort map
- Book spa treatments
- Hotel and facility information

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/neilson/id6745094166/reviews.md

### 1/5 — Alana Beach Resort

*2026-08-24*

In Rhodes with Neilson, booked an open water swim on the Neilson app at 08:00 on 24th Aug 2026, the swim booking was confirmed, turned up on the day and was told swim was not scheduled. This is the second holiday this has happened. The app clearly has a number of problems as you can see by the reviews and Neilson needs to invest some time and effort to sort it out otherwise it will continue to frustrate and inconvenience its customers and they may chose to book elsewhere.

### 1/5 — Too many crashes

*2026-08-01*

Great in theory. Way too many crashes. Infuriating. Would be good to be able to see the bookings of other adults in our party as an option.

### 3/5 — Basic info, poor ux

*2026-07-19*

Gives you the info, but doesn’t make it clear in the schedule which sessions you’ve already booked and where there is a clash.

### 1/5 — Go back to the timetable printout

*2026-05-03*

Please!

### 1/5 — Unreliable and urgently needs improving

*2025-09-28*

A poor app. Worst aspect is it lists activities that aren’t taking place. So annoying that you turn up for an activity scheduled in the app and then it doesn’t take place with no notification that it’s been cancelled particularly when you could have been doing an alternative activity.
Also only shows you the next activity you are booked on and not a list or diary of your bookings in the days ahead.

### 2/5 — Needs more work on it

*2025-09-15*

This app could be so much better, for a start please can you share any activities that are booked by the people sharing a room under that room number in the app. There also needs to be a waiting list facility if someone drops out of something you are interested in doing you should be able to get a notification.
Also would be good if you could login to your bookings around the resort rather than having to have your phones on you all the time. It is a holiday!!!

### 3/5 — Alana Beach Resort

*2025-08-31*

Having been on several Neilson holidays, we found the new app an improvement on the old booking system. Much easier to book, amend and cancel activities online and saves a lot of time … We were in Croatia Alana Resort in Aug 25 and the app worked in the main as expected. The only problem we had was it didn’t clear notifications even if you’d read them so you kept having to go into app to check there wasn’t a new notification which you hadn’t read when they wasn’t so a little frustrating and time wasting, and agree with some of other reviews that calendar integration would be a useful improvement.

### 2/5 — Buggy

*2025-08-28*

Bug. Activity booking defaults to today even when a future date is selected. 
Expected behaviour: booking is for the day you selected. 

Lacking calendar integration with phone so notifications are poor. 

Notifications don’t cancel even after the event. 

Slow to open/update, particularly on poor hotel WiFi. 

A good idea but needs investment, just like their kit on their holidays.

### 3/5 — Good bit would be better if….

*2025-08-12*

Currently in Levante. Whilst it’s helps to have access to everything online, and the stability issues appear to be resolved, the app would be even better if you have the option for bookings to be populated in your phone calendar and/or a reminder notification pops up. Also it doesn’t seem to pull together bookings from all room members into one place so if my husband books something on his app, I can’t see it.

### 2/5 — Unstable, often down.

*2025-07-28*

Useful when it works but can’t book majority of activities, information for kids clubs often incorrect or just missing.

## Frequently asked questions about Neilson

### What kind of activities can I book with Neilson?

Neilson allows you to discover and book over 20 included activities, ranging from cycling and tennis to sailing. The app provides a seamless way to secure your spots for these experiences.

### How does Neilson help me manage my holiday schedule?

Neilson features a live activity calendar that provides real-time updates. This helps you stay organized and informed about your planned activities throughout your holiday.

### Is Neilson suitable for families with children?

Yes, Neilson includes a Kids Club Planner to help you organize exciting experiences for younger travelers. You can easily plan activities tailored to your children's interests.

### Can I find resort facilities using Neilson?

The app offers an interactive resort map, making it easy to navigate your surroundings and locate key facilities. You can also access essential hotel and facility information directly within the app.

### How do I book spa treatments with Neilson?

Booking spa treatments is designed to be simple. You can unwind and rejuvenate by booking your desired spa sessions with just a tap through the Neilson app.

### What devices is Neilson available on?

Neilson is currently supported on iPhone and iPod devices, allowing you to manage your holiday on the go.

### How often is Neilson updated?

The app was last updated on March 25, 2026, indicating ongoing development and support. The latest version is 1.1.4.

### What is the age rating for Neilson?

Neilson has an age rating of 4+, making it suitable for a wide range of users, including families with young children.

## Version history (last 5 releases)

### 1.3.2 — 2026-08-19

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we've fixed bugs and improved performance and stability.

### 1.3.1 — 2026-06-29

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we've fixed bugs and improved performance and stability.

### 1.2.0 — 2026-04-23

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we've fixed bugs and improved performance and stability.

### 1.1.4 — 2026-03-25

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

### 1.1.3 — 2025-06-09

This new version includes updates and fixes to improve the viewing and usage experience on all devices. In addition, in this release, we’ve fixed bugs and improved performance and stability.

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All apps by Mobail: https://appshunter.io/developer/389517884

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*