# Nellis Auction — user reviews

> 254 indexed App Store user reviews of Nellis Auction by CRET LLC, rated 4.60/5 from 1,002 ratings.

- Source: https://appshunter.io/ios/app/nellis-auction/id6736535103/reviews
- App overview in markdown: https://appshunter.io/ios/app/nellis-auction/id6736535103.md
- Rating breakdown: 5★ 816 · 4★ 93 · 3★ 26 · 2★ 13 · 1★ 54

## What do users think of Nellis Auction?

Overall sentiment: positive

**Pros**

- 👍 Smooth and intuitive app
- 💰 Great deals and discounts
- 🛒 Wide selection of items
- ⭐ Excellent customer service
- 🚀 Fast and efficient pickup process
- 🔁 Easy returns and exchanges

**Cons**

- 🐛 Occasional issues with item descriptions and accuracy
- 🔍 Lack of advanced filtering options in the app
- 🔄 Endless scrolling of completed auctions in the app
- 🕰️ Long wait times at some locations for check-in and returns
- 🤖 Concerns about potential bot activity driving up bids

**Commonly reported bugs**

- App crashes and fails to load content
- Payment options not working after app updates
- Inability to update app to latest version

**Most requested features**

- View past purchases within the app
- Set preferred location as default in the app
- Add more detailed filtering and sorting options

## Newest reviews (11 of 254)

### 2/5 — App sucks

*2026-08-14, version 1.9.1*

Tried to make an appointment and couldn’t schedule a time and went with whatever the app gave me only to find out they close at 5:00. Who closes that early when people have to work. This app needs another update. It will not provide additional times for appointments. You have to go online

### 3/5 — Location filter reset

*2026-08-10, version 1.9.1*

Overall, this is a great app, but since the last update, every time you do a new search, you have to re-add your city filter.

### 3/5 — Saved search button please

*2026-07-31, version 1.9.1*

Please add saved searches to the app!! It sucks having to jump back and forth between the app and a webpage on my phone!

### 3/5 — Great app but unusable at times

*2026-07-28, version 1.8.1*

Great app and prices but sometimes that quality of the app itself causes issues. Right now I can’t sign in because it wants me to confirm my email but won’t send the confirmation email until my personal information is filled out, but the tab to verify my email won’t go away. So I’m stuck in a paradox. I can’t verify my email until my personal info is filled, however I can’t fill in my information unless I verify my email.

### 4/5 — Easy

*2026-06-24, version 1.8.1*

The only thing is: I don’t have nothing on my auction and still I’m receiving notifications about saying I have 2 minutes, I go to check and I don’t have nothing and then the rest everything is easy.

### 2/5 — Not user friendly

*2026-06-24, version 1.8.1*

They need to fix they way things are categorized! If you type in something like bathroom cabinets or vanities you get everything from a bra to light fixtures under cabinet racks and mats, also spice racks! NONE of that is anything near what you are looking for!! Make it better Nellis!

### 4/5 — DO NOT SUPPORT!

*2026-06-18, version 1.8.1*

Today Nellis auction has lost a customer. I have been purchasing things for a long time and there seems to be a consistent theme. BROKEN ITEMS AND MISSING PARTS. For what I’m paying and the surcharge they charge, I should be able to get what I want. They have given away my orders. Taken my money and refused to give it back. I will never order from Nellis again!!!.

### 3/5 — App is decent

*2026-05-01, version 1.6.1*

Auction time is delayed. I’d use website over app

### 1/5 — App drains battery and iphone gets hot

*2026-04-12, version 1.6.1*

Constant drain on iPhone 16 pro. My iPhone heats up and battery drains. Uninstalled and app. Problem solved

### 3/5 — Nellis

*2026-04-05, version 1.6.1*

I love shopping on here, but feel like there is way too many fees on here do not like the fact that I am getting charged every time I am taking something out of my cart which I feel like customers should have that right to choose and pick what they want to buy, regardless if they accidentally bid it on it on top of that Nellis is charging you their own fee

### 1/5 — Out of 10 items 2 worked

*2026-04-05, version 1.6.1*

Every item that said it was in great condition or unused was used like visibly. Pieces missing I even found someone’s toothpaste on a suppository new toothbrush I bid on. I would think that the items marked as 5 stars would at least work and not have someone’s saliva on them

## Most critical reviews (10 lowest-rated)

### 1/5 — Used to be good

*2026-08-20, version 1.9.1*

I don’t know why they’re piling extra fees ontop of the 15% and the 6.625% . Their descriptions suck they miss sizes and sometimes put new or untested when it is infact used or broken. I just think if they’re going to charge fees for returns and change of minds they should atleast use better descriptions. Also if I’m spending more than $1k why aren’t my $12 cancellation fees waived genuinely why should my account still be in poor standing if I’m already giving them about $300 dollars extra in fees ridiculous!

### 1/5 — Everything has a size, stop being lazy

*2026-08-13, version 1.9.1*

Title says it all.  You’ll have less returns and higher bids if you spent 3 more seconds putting the size.  Shoes - size, clothes- size, dog stuff - size, hell, take a picture of the size

### 1/5 — Password

*2026-08-13, version 1.9.1*

Forcing me to change my password when I know the password and I don’t need to change it. Just won’t use the app instead until they change this policy.

### 1/5 — Waste of Time

*2026-06-16, version 1.7.1*

Avoid items that require assembly. Even if it doesn’t list that there would be multiple boxes, even if it says “no missing parts”, keep in mind that it very likely does have missing or damaged parts. You can get your refund, sure, but the time you’ll waste on figuring it out, and going through the hassle of returning it is excessive. Even the kids that scan you in or bring the stuff out joke about how frequently they deal with that and have to process returns because of inaccurate descriptions. Don’t waste your time, Temu would be a better use of time..

### 1/5 — TERRIBLE

*2026-06-09, version 1.7.1*

Nellis WAS good, but I received a notice today that my rate for returns was higher than average. I challenged Nellis Auction to show me specifically items that I shouldn’t have returned due to poor descriptions or because the items were damaged. Eg. shorts that were completely torn on the backside and not repairable, shirts that were the wrong described size or color, etc. Talk about messed up. Bad way to do business. Get something wrong and then blame the customer for your mistake!

### 1/5 — Auctions are down by machine

*2026-06-02, version 1.7.1*

I placed a bid on items automatically I was out bid by sometime user . Surprisingly timeline shown of other user is wrong . I suspect it’s for my machines not humans . I don’t like the way it works

### 1/5 — Tech team must be on

*2026-05-13, version 1.7.1*

Filters are useless. Jumbled mass of nothing.  Price low to high should start with zeros not hundreds

### 1/5 — Cannot even get past login

*2026-05-08, version 1.7.1*

I thought it was me on my iPhone and have removed and reinstalled numerous times. All my employees are in the same boat. Let’s me put my login info in, then will not let me move to any other screen or look at options.

### 1/5 — App is horrible.

*2026-04-29, version 1.6.1*

Both website and app are unreliable. Notifications are inconsistent and unreliable. Watching auctions on the app can suddenly CHANGE TO A DIFFERENT ITEM in the middle of trying to bid. And the app even can not update the correct price when others have bid on an item. Website oftentimes just fails to load with database errors.

### 1/5 — Doesn’t update bids, I lose with winning bids?!?!!???

*2026-04-25, version 1.6.1*

Doesn’t update so I think I’m winning something but in reality I LOSE what I was bidding on, AS I AM ACTIVELY WATCHING THE TIMER GO TO ZERO SAYING IM WINNING. extremely frustrating when trying to buy gifts and things we need.

## Most praised reviews (10 highest-rated)

### 5/5 — Great Finds

*2026-07-29, version 1.8.1*

I always find what I need at the auction

### 5/5 — Hit and miss

*2026-07-23, version 1.8.1*

For the most part everything is great, great customer service overall when picking up your items, very organized.
What’s very annoying when your betting on the last 23 seconds or 1 hour let’s say they extend the time betting time for another hour. Mind you it was listed since the morning. come on. I  want to know if I won so I can go to the next items 😬

### 5/5 — I love it

*2026-07-07, version 1.8.1*

I recommend so much

### 5/5 — Love Nellis

*2026-06-15, version 1.7.1*

I really love Nellis Auction. My parents are getting their house built and I have really got a lot of deals for them on here. Has helped tremendously! Awesome!!!!

### 5/5 — Fast and Easy

*2026-06-04, version 1.7.1*

The app is easy to use and pick up at their location is easy. Returns are also easy if needed. So far have been happy with app and service.

### 5/5 — Review

*2026-05-30, version 1.7.1*

Fun place to shop if you like a good deal. The selection is always changing, and you can find great items at low prices if you're patient. The staff are friendly and helpful, which makes the experience even better. Just be sure to check condition before bidding. Overall, a unique and enjoyable experience!

### 5/5 — Great experience

*2026-05-29, version 1.7.1*

Great experience with Nellis Auction! The bidding process was simple, pickup was quick.

### 5/5 — Great bargain!

*2026-05-21, version 1.7.1*

Nellis Auction is good for bargain hunters who don’t mind some risk. I’ve found great deals on household items and electronics, but it’s important to read descriptions carefully since some items may be damaged, used, or missing parts

### 5/5 — I’m addicted!

*2026-05-07, version 1.7.1*

I love Nellis! It’s dangerous how addictive it can be! The deals are sooooo good! Highly recommend!

### 5/5 — Nellis auction

*2026-04-02, version 1.6.1*

This app is great a whole bunch of great deals

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
