# neo for corporates — user reviews

> 25 indexed App Store user reviews of neo for corporates by Axis Bank Ltd, rated 4.80/5 from 25 ratings.

- Source: https://appshunter.io/ios/app/neo-for-corporates/id6477910250/reviews
- App overview in markdown: https://appshunter.io/ios/app/neo-for-corporates/id6477910250.md
- Rating breakdown: 5★ 24 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (5 of 25)

### 3/5 — Way better but not without issues

*2026-05-29*

The interface has had a major overhaul and it’s a lot lot better than before. 

3 
major issues
- pending approvals takes 2 taps/steps to reach the approvals screen for no reason 
- on approvals screen there is no option to view all approvals due (which should ideally be the default selection)
- Bulk Payment (paypro) has bugs and partial approval DOES NOT work. If I select say, 3 out of 5 payments inside an uploaded file, only 1 will get approved. This issue is there since day 1 of new launch of this app and I am surprised the issue hasn’t been resolved yet by your team after so many months

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

### 3/5 — Share Screenshot Button Not working after update.

*2026-04-01*

The share button of screenshot after making a transaction does is not working after an update.
So, if you make a transaction and need to share the details to someone, one does not have a proper mechanism to share the details. Instead, one has to click the photograph from another phone to share it with someone you want to confirm the payment details. App developers need to improve this.

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

### 2/5 — Too many glitches

*2025-09-26*

I’ve had to shift to this from corporate banking app recently. While I was really happy with the features offered, the app doesn’t load half the time. Beneficiaries don’t load. Half the payments don’t go through while doing multiple payments. It’s really frustrating.

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 1/5 — Neo for Corporates fm Axis Bank

*2025-07-17*

I used to believe that Axis Bank had the best app but this new cosmetic change called Neo for Corporates is the most buggiest thing i have ever seen.
I don’t know what was the UI/UX logic while designing this app. The text appears split into 2 and one is constantly guessing what it could mean!!!!!
Why fix something when it ain’t broke???? If you wanted to introduce new features you could have very well done it within the existing app. This app seems very bureaucratic and sarkaari. Why, oh why?
Thanks
Rajesh

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 3/5 — Worst banking app

*2025-01-05*

I was using Axis corporate app which was bad and these guys have migrated me to this AXIS neo for corporate app and this is worse! No Mpin, no faceId. No options to make payment to the beneficiaries. No option to add new beneficiaries. Most of the things don’t work. No ease of banking! I am thinking to close my bank account with them. Axis bank always surprises me with some new BS!

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

## Most critical reviews (10 lowest-rated)

### 1/5 — Assistance Required – Salary Payment Narration Not Reflecting in Beneficiary Statement

*2026-07-29*

I am making salary payments to my workers through my business account. While initiating the transfers, I enter a credit narration (for example, “Salary”), but this narration is not appearing in my workers’ bank statements. Instead, only the transaction entry is visible.

I would like to know if there is a way to ensure that the salary narration is displayed in the beneficiaries’ account statements. Kindly guide me on whether any specific payment option or setting needs to be used for this purpose.

**Developer response:** We are sorry for the inconvenience caused. Please share details with us at corporate.ib@axis.bank.in or call 1860 500 4971 (charges applicable) / 1800 419 0097 (toll-free) so we can resolve it quickly.

### 1/5 — Neo review

*2026-07-18*

I recently started using ICICI Corporate Banking, and the difference is huge. Compared to ICICI, the new Neo for Corporates app is very slow, has frequent glitches, and the overall user experience is disappointing. Many actions take longer than expected, and the app often lags or fails to update information correctly.

The older Neo version was much better and more reliable. Instead of improving, this update feels like a downgrade. Axis Bank should focus on improving the app’s speed, stability, and overall performance if it wants to compete with other corporate banking platforms.

**Developer response:** We regret the inconvenience caused. We understand how critical speed is while managing business transactions. Please ensure you are using the latest app version and have a stable network connection. If the issue continues, write to corporate.ib@axis.bank.in or call 1860 500 4971 / 1800 419 0097. Our team is available 24x7 to assist you.

### 1/5 — Poorest app among all the banks

*2026-07-16*

Using this app is a nightmare. Very slow, and often doesn’t work at all. This has been the experience with axis bank app for a long time now. They have introduced new app like they have solved all the problems, however, this updated NEao app is the worst as of now. No other bank app is so full of bugs and test your patience like this. Absolutely trash

**Developer response:** We regret the inconvenience caused. Please share your concern with us at corporate.ib@axis.bank.in or call us on 1860 500 4971 (charges applicable) / 1800 419 0097 (toll-free), and we’ll assist you promptly.

### 1/5 — Share option not working

*2026-04-02*

The receipt of transactions cannot be shared even though the share button is visible on the screen

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 1/5 — It is a purposeless app

*2026-02-04*

First things first the app has so many flaws I don’t know who made it, also half of the time no data is loading, you can not see anything as simple as your account balance! Half of the time when I want to make the payments the app does not load details of already inserted payee. Also the interface of the app is so bad.

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 1/5 — Anydesk error

*2026-01-07*

I know that anydesk app is harmful, but it is a necessary for my business and I appreciate that you can give warnings that anydesk is present in my phone, but it is ridiculous that you are not allowing the app to open. Keep anydesk in device and opening the bank website has same threat as opening neo for corporates app. I request you to uplift the ban and give just the warnings about how harmful the app can be. Keep the choice to the phone owner. 
Thanks

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 1/5 — Worst app

*2025-12-13*

Not working properly whenever we go in to the vendor payment app gets hang. I can't go forward u can't get back complete blackout.
While no issue to the phone rest all apps are working fine . 
Pathetic app. Everytime I have to open the laptop and carry out the transaction through website. Can't carry laptop everywhere everytime .

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 1/5 — Such a rubbish app.

*2025-11-05*

I wish there were some star rating that can even give -ve ratings, such a waste, doesn’t login, ask you to use mobile network and despite that still keep loading for entire life, timeouts, and even their web is now rubbish you can’t make 3rd party payments moving my corporate banking to different bank

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 1/5 — One of the worst apps

*2025-10-04*

This is literally one of the worst apps by Axis bank after their old Axis Corporate app. So much buggy UI, unclear menu options and so hard to use. Can’t check my bank statement of more than 90 days (why?), so many clicks just to check recent transactions and beneficiaries are renamed as vendors (why? there are so many more people other than vendors), no easy way to check my FDs, don’t get SMS on payments smaller than ₹2000 (why?)

Just fed up with Axis bank and their useless service.

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 1/5 — Badly uncomfortable app

*2025-07-17*

Very. Basic has become complicated now. Just to see the latest transactions quickly, we have to make such a circus to find the option. After that, re receipt entries not at all
Shows payer name on the screen, for that we have to tap info option with the struggle. And that pop up also disappears within 2 seconds as if like it’s cup of hot coffee is waiting for it. 

Old app for fair enough.

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

## Most praised reviews (10 highest-rated)

### 5/5 — Ease of use

*2026-02-11*

Takes a while to adjust but easy after that

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 5/5 — Payments approval not working

*2025-12-29*

Payments approval tab not working. A complete white screen and the app hangs on it . I tried multiple times but nothing works. Lastly used my laptop to approve the payment

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7

### 5/5 — Smooth and efficient

*2025-07-11*

User friendly with lots of improvements

**Developer response:** Hi, thank you for the positive rating of our products and services. Every feedback motivates us! We look forward to seeing you again.

### 5/5 — Most useless app

*2025-05-05*

Unable to reset password it repeatedly says you can’t have the same password thrice even though it’s new …even if we reach out to IT support they don’t no

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

### 5/5 — Not a user friendly

*2025-04-28*

I never see this type of application, not able to understand buttons and features, taking long to open a single page

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

### 5/5 — Nice & Easy

*2025-03-23*

It’s easy to login and access to account just dont have option for scan to pay

**Developer response:** Hi, thank you for the positive review of our products and services. Every feedback motivates us! We look forward to seeing you again.

### 5/5 — Excellent Corporate Banking App!

*2025-02-05*

The app provides a seamless and secure banking experience, making transactions and approvals. The user-friendly interface, smooth navigation, and robust features ensure efficiency for businesses.

**Developer response:** Hi, thank you for the positive review of our products and services. Every feedback motivates us! We look forward to seeing you again.

### 5/5 — App

*2025-02-03*

Not working properly … Transactions not loading … also unable to do transfer

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

### 5/5 — Poor app compared to earlier app

*2024-12-07*

There’s no PIN login. No FaceID or Biometrics. Data does not load most of the time. Recent transactions are not visible. Transaction details screen which was there in earlier app is now missing. Overall it is a downgrade from previous corporate app which was already quite poor. 

Please get it sorted fast or we will have to look at other banks.

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

### 4/5 — Cant share screenshots anymore there is problem sharing screenshot

*2026-05-07*

Payment sharing screenshot was the best option by sharing it throught wats app but from last one month we are facing doing thath please fix it as soon as possible

**Developer response:** Hello, we regret the inconvenience caused. To help us check your concern, please write to us at corporate.ib@axisbank.com or call us on 18605004971 (charges applicable) or 18004190097 (toll-free) available 24x7.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*