# neo for merchants

> Merchant platform for payment acceptance, reporting, and employee access management. (iPhone/iPad app by Axis Bank Ltd.)

- Source: https://appshunter.io/ios/app/neo-for-merchants/id6479882439 (this page in markdown: same URL + `.md`)
- Developer: [Axis Bank Ltd](https://appshunter.io/developer/517259642)
- Category: Finance
- Price: Free
- Age rating: 4+
- Requires: iOS 17.0 · 60 MB
- Languages: American English, Hindi, Tamil
- Released: 2024-05-23
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/neo-for-merchants/id6479882439/reviews.md

## What is neo for merchants?

It is a one stop application for all Merchant needs. Merchant can accept payments through various modes, view transaction and settlement reports and raise service requests through the application. The application also has a User Access Module (UAM), which enables the owner to provide access to his/her employees. Access levels will be assigned by the owner.

## Key features

- Accept payments via multiple modes
- View transaction and settlement reports
- Raise service requests
- User Access Module (UAM)
- Assign employee access levels

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/neo-for-merchants/id6479882439/reviews.md

### 1/5 — Bad application

*2026-05-24*

Card payments is not showing, no message or notification received after payment done by pos machine

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — Very bad performance

*2026-03-07*

Dear concern,
I have been used since last 2 months and i ihave noticed that this app not function properly like suddenly hanged and also slow when click any options , etc.

Kindly make it simpler and faster.

Regards

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — Developer team

*2026-03-07*

I have an a business and current account but that the app saying i don’t have an account… OOPS 😁

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — White screen on opening the app

*2026-02-23*

Looks like developers have no clue on why it’s happening. Crashing for the past one month.

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — Crash app unable to open

*2026-02-19*

when open app showing white screen and crash

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — Very poor

*2025-09-06*

No bank staff able to explain it 
Are not interested as it is outsourced

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — WORST MISTAKE, NEVER TAKE THIS DEVICE

*2025-09-04*

The worst device we have used so far, QR and the soundbox not linked, this literally a joke. Soundbox makes announcement after 30 seconds, can’t ask every customers to wait. Machine keeps on giving different kinds of errors.
Worst decision ever made because of the trust with Axis Brand. Lesson learnt

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — Major mistake

*2025-07-04*

App doesn’t open at all every time for checking transaction I have uninstall and reinstall it . After same condition does not open

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank

### 2/5 — Poor service

*2025-05-05*

Very poor service the app doesn’t work once it is closed

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

### 1/5 — App hangs multiple times a day then re installation to be done

*2025-04-30*

App hangs several times daily..

**Developer response:** Dear Sir, Apologies for the inconvenience caused. We request you to write to us at merchant.helpdesk@axisbank.com or call 1800-419-0073 so that we can further assist you and address your concerns. Regards, Axis Bank.

## Frequently asked questions about neo for merchants

### What payment methods can I accept with neo?

neo allows merchants to accept payments through various modes. The specific payment types are not detailed in the description, but the app is designed to be a comprehensive solution for payment acceptance.

### How can I view my transaction history with neo?

neo provides merchants with the ability to view transaction and settlement reports directly within the application. This allows for easy tracking of financial activity.

### Can I grant different access levels to my employees using neo?

Yes, neo features a User Access Module (UAM) that enables owners to assign specific access levels to their employees. This ensures controlled access to application features.

### Is neo available on Android devices?

Based on the provided data, neo is currently supported on iPhones. Information regarding Android compatibility is not available.

### How often is neo updated?

The latest version of neo is 2.3.1, released on 2026-07-18. While this indicates a recent update, the frequency of future updates is not specified.

### What is the age rating for neo?

neo has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### Does neo have ads?

No, neo does not contain advertisements. The application is free to use and does not display any ads.

### Who developed neo for merchants?

neo for merchants was developed by Axis Bank Ltd. They are the provider of this financial management application.

## Version history (last 5 releases)

### 2.3.1 — 2026-07-18

- Minor bug fixes and enhanced security to improve your experience

### 2.2.1 — 2026-02-24

- Minor bug fixes and enhanced security to improve your experience.

### 2.2.0 — 2026-02-17

- Minor bug fixes and enhanced security to improve your experience.

### 2.1.1 — 2025-10-05

- Minor bug fixes and enhanced security to improve your experience

### 2.1.0 — 2025-08-29

- Minor bug fixes and enhanced security to improve your experience.

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## More apps by Axis Bank Ltd

- [Axis Bank Mobile Banking](https://appshunter.io/ios/app/axis-bank-mobile-banking/id699582556)
- [Axis NETSECURE](https://appshunter.io/ios/app/axis-netsecure/id836487291)
- [FxConnect](https://appshunter.io/ios/app/fxconnect/id1024539708)
- [BHIM Axis Pay UPI App](https://appshunter.io/ios/app/bhim-axis-pay-upi-app/id1222848219)
- [Axis Mobile - Corporate](https://appshunter.io/ios/app/axis-mobile-corporate/id1339060075)
- [Kochi1-From KMRL & Axis Bank](https://appshunter.io/ios/app/kochi1-from-kmrl-and-axis-bank/id1573540630)

All apps by Axis Bank Ltd: https://appshunter.io/developer/517259642

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*