# Neo Smart Blinds

> App to control and automate 433.92MHz motorized blinds with a smart controller. (iPhone/iPad app by Consultation et Materiaux Neo Inc.)

- Source: https://appshunter.io/ios/app/neo-smart-blinds/id1046912127 (this page in markdown: same URL + `.md`)
- Developer: [Consultation et Materiaux Neo Inc](https://appshunter.io/developer/1046912126)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 3.70/5 from 57 App Store ratings · 126 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 36 MB
- Languages: American English
- Released: 2015-11-01
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/neo-smart-blinds/id1046912127/reviews.md

## What is Neo Smart Blinds?

The Neo Smart Blinds App is designed to work with the Smart Controller, allowing you to pair, control, and automate compatible 433.92MHz motorized blinds from over 20 brands. The app offers custom instructions and control options that match the specific features supported by each blind brand.

Major motorized blind brands and retailers have partnered with us to provide their own setup codes, customizing the app experience and making the pairing process easier.
Compatible Smart Controllers (model C-BR300) with different casings:

– Eclipse Powershade Smart Controller: oval case
– Louvolite One Touch: rectangular case

Which Setup Code Should I Use?
We recommend using the setup code provided by your blind retailer. This ensures a simplified pairing process with a tailored list of options. If you purchased your Smart Controller from a different retailer and no setup code was provided, you can set up your account using the SBH20 setup code.

Is My Motorized Blind Compatible with the Smart Controller?
For each of your blinds, compare their remote controls with the compatibility list available at neosmartblinds.com under Menu > Smart Controller > Compatibility. 

Can't Find Your Remote Control in the List?
If you don’t find one or more of your remote controls in the list, please email clear front and back photos of the remote(s) to our technical support team at tech@neosmartblinds.com for assistance.

Smart Controller Technical Support
In the Neo Smart Blinds app, go to Menu > Technical Support to access help tailored to your setup code. Alternatively, you can reach out to us at tech@neosmartblinds.com for further assistance. For online documentation, visit our Help Center at help.neosmartblinds.com.

## Key features

- Pair and control motorized blinds
- Automate blind schedules
- Custom instructions per brand
- Support for 20+ blind brands
- Tailored setup codes
- Compatibility checking

## What do users think of Neo Smart Blinds?

Overall sentiment: positive

**Pros**

- 👨‍💼 Exceptional customer support team
- ⚙️ Easy setup and installation process
- 📱 User-friendly app interface
- 🔄 Compatible with multiple smart home platforms (Alexa, Google Home)
- ⏰ Reliable scheduling functionality
- 🎯 Works with various blind motor brands
- 🚀 Quick response times from support staff
- 💪 Stable and reliable performance over years
- 🔧 Responsive technical support team
- 📲 Simple blind pairing process

**Cons**

- 🐛 Unreliable scheduling execution
- ❌ No blind position status indicator
- 🔌 Requires internet connection for operation
- ⚠️ Inconsistent app responsiveness
- 🎮 Limited control over individual blinds
- 🔋 No battery status display
- 📊 Lacks advanced automation features
- 🐢 Slow app startup time
- 🔀 Confusing room-based scheduling limitation
- ⚡ Occasional connection drops

**Commonly reported bugs**

- Shortcuts integration broken after recent update
- App crashes when adding rooms
- Scheduled closures produce judder without movement
- Blinds fail to respond to scheduled commands randomly
- WiFi disconnection issues requiring frequent resets
- App displays white screen on certain operations
- Favorite positions not persisting
- Favorite option unavailable on some motor types
- Blind control unresponsive after app updates
- Sunrise schedule stopped working after update

**Most requested features**

- Blind position status indicator (open/closed/percentage)
- Battery level display for motors
- HomeKit integration support
- App widgets for quick control
- Individual blind scheduling (not just room-based)
- Multiple favorite positions per blind
- Ability to move blinds between rooms without deletion
- Manual reordering of blinds and rooms
- Advanced scheduling conditions (e.g., sunrise but not before 8am)
- Percentage-based voice commands for Alexa
- Offline scheduling capability
- Scene scheduling functionality
- Siri Shortcuts integration improvements
- Watch app support
- Grid/floor plan view for rooms

## Recent user reviews (10 of 126)

All indexed reviews: https://appshunter.io/ios/app/neo-smart-blinds/id1046912127/reviews.md

### 1/5 — Poor integration with Alexa

*2026-07-13, version 5.6.3*

Used to work, but now Alexa can only recognise “rooms” and not individual blinds. Scenes aren’t imported, despite docs saying they can be. 
No up/down control with Alexa (the controls imported are completely wrong and don’t do anything). Really poor.

### 5/5 — tech support

*2026-06-25, version 5.6.2*

Amazing! They really instantly and get the job done quickly and efficiently. Love this service.

### 3/5 — Worked well for a couple of years but...

*2026-05-11, version 5.6.1*

I have wasted hours trying to connect my ‘smart’ controller to my WiFi. I have set up a separate 2.4 ‘guest’ network. Closed my mesh 2.4 but this imbecilic app tells me that my password is wrong. Really - I’ve used the same WiFi password for 20 years!
I contacted the Neo help desk. They were hopeless and gave no assistance.
They also said that I have their latest unit.
PS There is an online guide to solve this known problem. It’s quite complicated and time consuming to execute, but it gets the connection problem solved.

### 5/5 — Customer service

*2026-05-05, version 5.6.1*

I was facing a critical problem with the blinds and didn’t know how to fix it because the previous residents did not leave the manual. I only made the effort to email, and after a couple of back and forth, the issue was resolved. Special thanks to Khalil Ladhari for providing clear and instructions and overall diligence.

### 3/5 — Needs a few tweaks

*2026-04-16*

Exceeds my expectations - except for the fact that I can’t schedule by individual blinds, only by rooms. 

I have patio doors and would like the opening panel to close later than the stationary panel. As a work around, the opening panel gets its own room.

Also, unable to move shades to a new room. Have to delete and start installation from the beginning to enact my work around.

### 5/5 — Worked well for a couple of years but...

*2026-04-14, version 5.4.12*

I had trouble reconnecting to my blinds. It turned out to be a congestion issue on my network, so I reconnected at the far end of my house. 
The help desk at Neo were prompt and helpful

### 5/5 — Great technical service

*2026-04-06, version 5.4.12*

I faced an issue with blinds in a newly moved in house, and technical service officer was helping me with quick response and detailed instruction. It was great experience.

### 5/5 — Great service

*2026-03-11, version 5.4.12*

I had an issue with a blind motor not working, And my local dealer just wanted to rip me off, selling me the motor and sending a service rep to install it. So I contacted Neo Smart, They got back to me promptly and told me there was no problem installing it myself and sent me a link to a new motor, there solution saved me over $250.

### 5/5 — Love this app

*2026-03-09, version 5.4.12*

I can run five rooms in the house with Neo - very easy to add new blinds and set schedules- highly recommended

### 5/5 — Product is great, support is even better

*2026-02-26*

So impressed at the product in addition to the support. I can’t believe how consistently responsive they’ve been to any questions that we’ve had. We’ve had such bad experiences with the OEM of our blinds; this place made it all work!

## Frequently asked questions about Neo Smart Blinds

### What does the Neo Smart Blinds app do?

The Neo Smart Blinds app allows you to pair, control, and automate compatible 433.92MHz motorized blinds from over 20 different brands. It works in conjunction with the Neo Smart Controller (model C-BR300) to provide custom instructions and control options specific to your blind's features.

### How do I check if my motorized blind is compatible?

You can check your blind's compatibility by comparing its remote control with the list available on the neosmartblinds.com website. Navigate to Menu > Smart Controller > Compatibility to find the detailed list.

### What is the cost of the Neo Smart Blinds app?

The Neo Smart Blinds app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### What if I can't find my remote control in the compatibility list?

If your remote control is not listed, you can contact their technical support team by emailing clear front and back photos of the remote to tech@neosmartblinds.com. They will assist you in finding a solution or determining compatibility.

### How do I set up my blinds if I don't have a retailer-provided setup code?

If you purchased your Smart Controller from a retailer that did not provide a setup code, you can set up your account using the SBH20 setup code. This will allow you to proceed with pairing and controlling your blinds.

## Version history (last 5 releases)

### 5.6.5 — 2026-08-18

Beta feature: Remote-control model search in the “Match Remote Control” step of Add a Blind is now available for setup codes SBH20 and GO628.

### 5.6.4 — 2026-07-27

- Added help info in the setup code list for users moving into a new home with an existing Smart Controller.
- Reordered setup codes from most used to least used.
- Improved instructions and troubleshooting when adding a Smart Controller.

### 5.6.3 — 2026-06-29

- Improved Add Smart Controller initial steps for clearer guidance.
- Added help text to the Reset Password form fields.
- Added support for Venetian Lift & Tilt on A-OK motors.

### 5.6.2 — 2026-05-25

- Improved sign-in for a smoother experience
- Added helpful messages for email and password fields
- Fixed an issue with unsupported remote controls on older Smart Controller models
- Improved Smart Controller control on local Wi-Fi networks. Some users may be asked to allow Local Network access after updating.

### 5.6.1 — 2026-04-21

- Added compatibility with Forest Original blinds for setup codes SBH20 and GO628

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## More apps by Consultation et Materiaux Neo Inc

- [Neo Smart Blinds Blue](https://appshunter.io/ios/app/neo-smart-blinds-blue/id1182557086)

All apps by Consultation et Materiaux Neo Inc: https://appshunter.io/developer/1046912126

## Related topics

[neo smart blinds](https://appshunter.io/ios/topics/neo-smart-blinds) · [neo smart blinds blue](https://appshunter.io/ios/topics/neo-smart-blinds-blue) · [blinds](https://appshunter.io/ios/topics/blinds) · [3 day blinds](https://appshunter.io/ios/topics/3-day-blinds) · [blinds up](https://appshunter.io/ios/topics/blinds-up) · [select blinds](https://appshunter.io/ios/topics/select-blinds) · [graywind](https://appshunter.io/ios/topics/graywind) · [motion blinds](https://appshunter.io/ios/topics/motion-blinds) · [motion blinds matter](https://appshunter.io/ios/topics/motion-blinds-matter)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*