# Neocash Mobile — user reviews

> 14 indexed App Store user reviews of Neocash Mobile by Shephard Trust Bank, rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/neocash-mobile/id6444277601/reviews
- App overview in markdown: https://appshunter.io/ios/app/neocash-mobile/id6444277601.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (1 of 14)

### 1/5 — Thieves

*2024-11-24*

Very useless app. They collected my #2580 without  giving me loan

**Developer response:** Dear Ibironke,

We do not charge before lending. Kindly review your transactions with your bank to ascertain the source of the debit.

## Most critical reviews (10 lowest-rated)

### 1/5 — They try to get into my bank account to move my money out

*2026-07-08*

They try to get into my bank app to move money out ….

**Developer response:** Dear Suspevfdvnk,

We ask to link your account using trusted open-banking third parties like mono or MBS so we can analyse your income pattern and determine if you can afford to repay the loan.

You also have the option to upload your bank statement directly if linking doesn’t work for you.

Neocash is a product of  Shepherd Trust MFB, a CBN licensed and regulated MFB operating in Nigeria for over 15 years.

We adhere to the strictest data protection regulations and do not use your data for anything except eligibility checks.

### 1/5 — Scam

*2025-12-31*

Waste of time scammers don’t link your bank

**Developer response:** We do not scam customers or misuse bank details. All information is protected under data-privacy regulations, and loan approvals are subject to eligibility.

### 1/5 — Rubbish

*2025-12-15*

Waste of time

**Developer response:** Hi, We’re sorry you feel this way. We appreciate your feedback and are always working to improve our service.

### 1/5 — To much questions

*2025-11-20*

Worst app ever

### 1/5 — Hmmm

*2025-11-01*

Why asking for my BVN when you know you won’t give me a loan.
Is there an ulterior motive huh.

### 1/5 — Don’t ever put your information on this app

*2025-10-16*

They are selling it to third parties who can use your details to perform fraudulent activities.. DONT EVER TRY TO LINK YOUR DETAILS!!!!

**Developer response:** Hi, This claim is incorrect. We do not sell or misuse customer data, and all personal information is protected under applicable data-privacy regulations. Please note that not all loan applications are approved, as approvals are based on eligibility and verification criteria.

### 1/5 — WORST APP EVER

*2025-09-12*

This has got to be the worst loan app ever. Everything about it is just wack and straight up nonsense

**Developer response:** Hello Dodo sneh, we are sorry you had an unsatisfactory experience with us. Kindly reach out to us at hi@neocash.ng so we can help resolve whatever issues you may be having.

### 1/5 — Scammers

*2025-07-30*

Scammers they will let you link your bank and try to steal your money from your bank
They are thieves

**Developer response:** Hello Fola, We're truly sorry for the experience you had. Please know that we did not take any money from your account. The debit came from your bank after you gave consent by entering the ticket ID and password sent to you, which only allowed us to access your statement for verification.

### 1/5 — Thieves

*2025-02-24*

They are scammers they want your to link your account so they can withdraw your money

**Developer response:** Hello,We’re really sorry you feel this way. Please be assured we are not scammers,we do not and cannot withdraw money from your account. When you link your account using the ticket ID and password, you're only giving consent for us to view your bank statement for verification purposes. We understand your concern and are happy to explain further or assist if you experienced anything unusual. You can reach us via whatsapp on +2348081250499

### 1/5 — Very very bad

*2024-11-25*

Bad app won’t even open

## Most praised reviews (3 highest-rated)

### 5/5 — Fast service.

*2025-09-08*

They approved my loan within 3 days and I got the amount I requested.

**Developer response:** Thank you for your feedback.

### 5/5 — Love how straightforward the process was.

*2025-09-04*

Logged in a filled in the info to access my loan. 100 percent legit and the percentage was actually very okay. Two thumbs up!!

**Developer response:** Hello Maxim9866, Thank you for your feedback.

### 3/5 — Worst app

*2025-11-13*

How come I can’t open this app easy😌🥲

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-05.*