# NEOM Wellness — user reviews

> 18 indexed App Store user reviews of NEOM Wellness by NEOM Company.

- Source: https://appshunter.io/ios/app/neom-wellness/id6673894795/reviews
- App overview in markdown: https://appshunter.io/ios/app/neom-wellness/id6673894795.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 10

## Newest reviews (7 of 18)

### 1/5 — Unable to login incorrect medical data

*2025-04-15*

Terrible app. Gives wrong information. Should be pulled off by Apple

### 1/5 — Very bad app

*2025-04-14, version 1.4*

I cannot access the results of examinations, x-rays, or reservations. Unfortunately, the previous application is better.

### 1/5 — Not working

*2025-04-14*

The app showing “failed to load appointments”

### 1/5 — Downgrade Platform

*2025-04-13, version 1.3*

It is a downgrade for the previous app.

### 1/5 — Poor

*2025-04-12, version 1.3*

All data is lost!!! No way of selecting doctor to see.

### 1/5 — Very bad

*2025-04-10, version 1.3*

The worst app I have ever seen! I am not able to login into my account as two my children are on the same phone number. No option to switch between accounts. I don’t have access to my account, prescription and labs…Please fix it!

### 1/5 — Bad App

*2025-04-08, version 1.3*

NEOM Health App is decommissioned but it provided more easy steps to information or records. This App is not user friendly and past records are not available after various attempts

## Most critical reviews (10 lowest-rated)

### 1/5 — Very bad App

*2025-07-10, version 1.9*

I cannot sign up in the app

### 1/5 — Not working

*2025-05-26, version 1.8*

Not working properly, full of bugs. It should be ranked with zero not even 1.

### 1/5 — This app is sick

*2025-05-08, version 1.7*

This app is sick

### 1/5 — Very bad experience

*2025-05-07, version 1.7*

It’s a disaster

### 1/5 — CAN’T LOGIN

*2025-05-01, version 1.6*

Can’t even login…doesn’t allow me

### 1/5 — Not working

*2025-04-21, version 1.4*

Suddenly nothing is working and the virtual appointment booked do not go through.

### 1/5 — Very bad

*2025-04-20*

Very bad  and the previous app is was much better

### 1/5 — Appallingly Bad

*2025-04-18, version 1.4*

All the lab reports and radiology reports that were in the NEOM health app have disappeared from my profile. This is not acceptable. I need them for my medical history. I tried to provide feedback in the app - can’t do it - error. It’s difficult to understand how this was released when it is so poor and full of bugs. If zero stars was an option, I would give it zero.

### 1/5 — Bad application

*2025-04-18, version 1.4*

A bad application and does not support the Arabic language. In addition, I cannot access the files of my children registered on the same phone number. Please fix this malfunction or return the previous application.

### 1/5 — It’s just simply not working!

*2025-04-17, version 1.4*

Absolutely useless app which doesn’t work!!!!!

## Most praised reviews (1 highest-rated)

### 5/5 — Amazing work

*2025-08-18*

Thank you for your hard work redefining wellness at HW

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*