# Neon Road VPN — user reviews > 45 indexed App Store user reviews of Neon Road VPN by 5P LAB LLC, rated 2.38/5 from 100 ratings. - Source: https://appshunter.io/ios/app/neon-road-vpn/id1553793435/reviews - App overview in markdown: https://appshunter.io/ios/app/neon-road-vpn/id1553793435.md - Rating breakdown: 5★ 26 · 4★ 7 · 3★ 2 · 2★ 9 · 1★ 56 ## Newest reviews (10 of 45) ### 2/5 — Neon road *2022-01-19, version 1.1* The app doesn’t turn on most of the Tim I don’t know if maybe it’s cause you need internet to turn it on or if it’s the app not working ### 2/5 — Unhappy Customer *2021-04-03, version 1.1* 2 Stars for the VPN not working and I have a paid version. Guess I will be canceling. This is for the IPhone 12 Pro Max as well. ### 3/5 — Landru13 *2021-04-01, version 1.1* Ehhh! ### 2/5 — Cancelar *2021-03-22, version 1.1* Cancelar ### 2/5 — Apple electronics *2021-03-20, version 1.1* Its a big risk looking for un secured websites and apps i went into a mod menu and it was a virus apple said this was trusted so wish meh luck ### 1/5 — Scam *2021-03-15, version 1.1* Whatever you do don’t get this app mine said it has the malware virus but it is not true someone is trying to get your money ### 1/5 — Cancel immediately *2021-03-13, version 1.1* Poor no response for dayssssss from support I do not want this app Cancel cancel cancel subscription I’m begging for a response ### 5/5 — Best VPN service. *2021-03-13, version 1.1* i love Neon Road and highly recommend it. It works well and the app runs flawlessly. It is safe and secure. My dedicated VPN has a kill switch and multiple other options, it’s easy to use and has a strong connection. It also is a great price. ### 5/5 — It works! *2021-03-13, version 1.1* Thank you, Neon Road VPN, for helping to build the infrastructure a free and open internet needs. As I travel the world, your “automatic” setting finds the best portal and keeps my mind at ease. I haven’t had any issues with it yet. It always works! ### 1/5 — SCAM *2021-03-12, version 1.1* Don’t buy this app you don’t have any virus. Someone is trying to scam you out of your money. ## Most critical reviews (10 lowest-rated) ### 1/5 — Is a virus *2024-04-25, version 1.1* This gave me a virus do not use ### 1/5 — die *2023-07-10* it doesn’t even work ### 1/5 — Not working for me *2022-06-20, version 1.1* for some reason it’s not even turning on and keeps asking me to download google chrome ever time i try to turn the vpn on , same exact thing every time ### 1/5 — Joke *2021-10-16, version 1.1* It will not turn on it is inferior to the capabilities of spyware and malware. Do you understand it's a joke and a rip off and offers no security whatsoever. ### 1/5 — DO NOT DOWNLOAD THIS APP *2021-03-26, version 1.1* ok so I got a notification that I had a virus and needed to download this app I looked up the app and learned it was a scam and charges you money!!! Luckily I deleted right away! ### 1/5 — Steer clear of these crooks *2021-03-24, version 1.1* Misleading app predatory tactics used a malicious pop up in safari to initiate a subscription and flat out told me I had a virus when I did it. Mis identified as an Apple program. ### 1/5 — Scam *2021-03-24, version 1.1* This is a SCAM. Do not download. It pops up on your phone as a virus alert from Apple. It says that you must get the app immediately to prevent further damage to your phone and so forth. There is NO virus. It’s just a ploy to charge you for a useless app that you don’t need. I’m trying to uninstall this app and cancel the subscription. If you have any suggestions how I can undo all of this, please let me know. ### 1/5 — Darren *2021-03-20, version 1.1* They tried to scare you to download the app by saying you have a virus on your phone. I did not pay attention and was charged $90.00 😡😡 ### 1/5 — Scam *2021-03-18, version 1.1* Pretty sure this is a scam guys go to your settings tap your name (apple ID) and cancel your subscription ### 1/5 — Scam *2021-03-16, version 1.1* How does one unsubscribe? ## Most praised reviews (10 highest-rated) ### 5/5 — The speed test and VPN work great. *2021-04-07, version 1.1* Highly recommended ### 5/5 — Scam! *2021-03-23, version 1.1* I have read other reviews: don’t get fooled by this and pay 90 dollars. I have found nothing on a Trojan virus. I only give this 5 stars because at the top the 5 star reviews are seen first. Do not get this. ### 5/5 — F us at *2021-03-22, version 1.1* Zach..,;c(da ### 5/5 — Chilindrina *2021-03-17, version 1.1* Hola ### 5/5 — Easy to use safe VPN! *2021-03-14, version 1.1* I’ve had Neon Road for a few months now and have not had any major issues. It provides a fast connection and is easy to use. The app is intuitive and my favorite part is being able to choose the city or country that is hosting. ### 5/5 — Best VPN *2021-03-14, version 1.1* I have been with Neon Road for a few months now and I love the fact that it is very stable. I enjoyed looking at my iPhone and seeing that it has been running for, 28, 39, 40 hours without disconnecting. It is just a matter of time before they overrun other VPN companies in the market. ### 5/5 — Excellent customer experience *2021-03-14, version 1.1* Thank you for an amazing product. I have used this on my FireTV, iPhone and windows desktop. Great design and easy to setup. When I have had issues I always get online and get on a chat session with a tech and 98% of the time they have resolved the issue before I end the chat session. ### 5/5 — Very satisfied *2021-03-14, version 1.1* I have had Neon Road for a few years now and I would recommend them to anyone that needs a good VPN. I don’t understand all these negative comments. ### 5/5 — Cheap & reliable *2021-03-13, version 1.1* I used to have another VPN. I was stationed in Europe, so it helped me when I wanted to show my IP address like I was in the States. Anyway, this one is cheaper and still reliable. Now, I use it the other way around to connect to other countries. ### 5/5 — Legit service *2021-03-13, version 1.1* I bought a lot a lifetime subscription. I had a couple issues in the beginning and actually talked to a live person that answered all my questions and helped me resolve all my issues. Great service. 5 stars all the way. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*