# Neopets: Companion App — user reviews

> 87 indexed App Store user reviews of Neopets by World of Neopets Limited, rated 4.10/5 from 107 ratings.

- Source: https://appshunter.io/ios/app/neopets-companion-app/id6748764985/reviews
- App overview in markdown: https://appshunter.io/ios/app/neopets-companion-app/id6748764985.md
- Rating breakdown: 5★ 70 · 4★ 14 · 3★ 6 · 2★ 3 · 1★ 14

## Newest reviews (15 of 87)

### 2/5 — Add more essentials

*2026-08-19, version 1.13.0*

Please add bank and neopian lodge.

### 4/5 — OG Player

*2026-08-05, version 1.12.0*

My account has been active since 2009 and I regret nothing. i love the game, its versatility and so on and so forth. the thing is its always been ahead of its time because there’s so many options within the game. if it were more up to date now it would really take off. I feel like there being a more virtual world within the gameplay is missing. this is from the era of kids who played pixie hollow, smalleorlds, habbo hotel, club penguin, webkinz, etc. and nowadays there’s no way to really get online and play with other players. something like that would be fun. also it’s literally NECESSARY to bring back key quest and creating / decorating your Neopets home. i also think as many games on the mobile app as possible would be great because a lot of really popular ones and old school ones i can’t play at all even on my laptop and i want to. i do think we should earn more NP from the games because it’s quite minimal. and i would absolutely play more games if we earned more. i also really like the idea that we can because many games you can’t really earn your money by just playing games within the game so that’s nice. basically as much as we can get going on the app as possible would be really great i think because it’s really convenient to be able to play on the phone. i do love how the app is going so far but i hope it’s not nearly done. also lastly i think maybe there should just be a Neopets video game via xbox / playstation. i think that would be a huge hit especially if players can link their online account. i’m just saying i hope somebody thinks about this and literally incorporating as much of the game play as possible into the game, not something entirely different. 

thanks for reading, hope it helps!
account: lexyv14

### 4/5 — Pls add bank +shop management!

*2026-07-25, version 1.11.0*

This is a companion app so it’s not meant to do everything! But I appreciate being able to check in on my Neopets and doing the dailies etc. I wish I were able to make deposits into my bank, and that I could see item descriptions/actions aside from feed or wear. Such as being able to add them into my shop. Looking forward to seeing what is added.

### 4/5 — OK on the Go!

*2026-07-23, version 1.11.0*

I love the solitaire, this is a quick way to make sure you at least complete your daily spins and grab your omelette. 


My wishlist: more mobile friendly games, collect daily interest from the bank in app, shop wizard, manage my shop, battledome 
, fix the bug where completing one scratcher sets a timer on all scratchers

### 3/5 — It's okay.

*2026-07-12, version 1.10.0*

There's only three games you can play (and the Sahkmet Solitaire doesn't pause when you hit pause. The timer keeps going), and you can't do anything with the items in your inventory. Bought a stamp? Okay well you have to go to your computer to put it in your album or on the trading post.

Got a junk item from the fishing vortex? Stuck there till you go on your computer. Can't check the daily quest log either.

It's better than what you'd think it would be, but it has a LONG way to go before it really feels like a worthwhile addition on your phone.

### 5/5 — Great but wish

*2026-07-09, version 1.10.0*

Great but wish neopets would incorporate a new way to play that would be more like Adopt Me as far as walking around and even trading. I’ve tried to get my daughters interested because I loved playing growing up but they prefer the Adopt Me setup. I think this would be a game changer for neopets.

### 5/5 — add training school

*2026-07-08, version 1.10.0*

please add training school to the apps. It could incentivise people to buy training cookies as well.

### 5/5 — AMAZING GUYS

*2026-07-08, version 1.10.0*

Can't wait for shop support, more games, gallery, AH, and wizard.

### 2/5 — Excited for future

*2026-07-08, version 1.10.0*

Limited functionality while also having issues with what is available functioning. Obstacle Course Caper does not send score. The daily wheels work tho 👍🏻

### 5/5 — Great App

*2026-07-07, version 1.10.0*

This is a throw back for me, definitely super nostalgic! Game has so much potential on the phone! Great start.

### 4/5 — Awesome but

*2026-07-04, version 1.9.1*

You guys need to quit being so lazy and fix your server!!!! I'm having trouble signing back in because of it!!!! 😡😡😡😡😡

### 2/5 — Disruptive ads

*2026-07-01, version 1.9.1*

There’s not too much reason for anyone to download the Neopets companion app, it being a shadow compared to the desktop game.

The main issue I have with it is one ad in particular, where a bright red button keeps flashing at the bottom of the screen. It cripples the already lukewarm warm experience. It flashes constantly and sometimes reappears upon restarting. Please vet your ads a little better!

### 2/5 — New event isn’t possible to complete

*2026-06-28, version 1.9.0*

Managed to get the required score twice now and both times the app froze denying me the ability to submit score

### 5/5 — Great for feeding pets and doing SOME dailies

*2026-06-26, version 1.9.0*

Has been a great app for doing some of my dailies while on the go as well as making sure my pets are fed! Super easy interface, would love to see more of the mobile web page on here and can’t wait to see what the developers do with this app!

### 4/5 — Promising

*2026-06-25, version 1.9.0*

Can't do much with this app yet but unlike the spinoff apps it has promise. Would like to see more of the main game migrated to mobile like this. The ads are fine to fund the site but it doesn't seem like there's any actual advertisers? The X button on the top right is also almost completely out of frame on both iPhone 13 mini and iPhone 17.

## Most critical reviews (10 lowest-rated)

### 1/5 — App is Terrible

*2026-08-23, version 1.13.0*

The games are limited and the system seems to fail every time you try to submit a score. There should also be a lot more than 4 mobile games available for play. Hasee Bounce, TNT Smasher, Kass Bash, TNT Staff Smasher and many more are mobile friendly games. I don’t understand why they’re not available to play on the app. You can’t access the Explore page from the app either, which is where I go to deposit money in the bank and check my pet into a hotel.

### 1/5 — Does not work

*2026-08-22, version 1.13.0*

Sign in thru apple doesn't work, get a error everytime.

### 1/5 — Seriously?

*2026-07-23, version 1.11.0*

Yeah nevermind I take my previous positive review back. Trying to gatekeep things that are FTP on the site as "premium only" in this app? Forget it.

### 1/5 — Account Won’t Link

*2026-07-03, version 1.9.1*

I have a NeoPass and I have everything linked  I can log in on my phone through safari no issues on my computer or laptop but for some reason it will not connect and I tried to connect support but have to verify my email every time yet I get emails from Neopets so I have no idea what is wrongful

### 1/5 — App Issues

*2026-06-24, version 1.9.0*

The app needs to allow you consent to neopass access. I lucked out but the page doesn’t let you scroll enough to hit consent. 

I double tap exited the app and the consent button popped up.

### 1/5 — Kiko match não está funcionando no meu app

*2026-06-22*

O jogo fala que é problema de internet porém os outros jogos estão funcionando, só ele que não :(

### 1/5 — Joke of an app

*2026-04-29, version 1.6.0*

The slow rollout was understandable at first but come on. 3 half baked apps by now. Will update to a better score if they ever make this actually helpful. But taking into account their other apps this probably won’t be updated for a loooooong time.

### 1/5 — not safe

*2026-04-12, version 1.4.1*

you need to provide either a part or your ssn or have your card charged for a child to be able to play this game

### 1/5 — Requires """Neopass"""

*2026-03-14, version 1.2.0*

Cannot log in with a standard Neopets account. Linking a standard Neopets account to a Neopass account is irreversible & has been known to cause problems for a significant portion of users. No idea why this wasn't just a PWA, which would have worked with the standard account just fine...

### 1/5 — Can’t even login

*2026-03-02, version 1.1.0*

Would love to make an actual review but I can’t even login. Although I’m SURE my login is correct, I’ve tried the “forgot password” button at least 5 times over the last two days and nothing. No, it’s not in my spam. I’ve tried multiple emails just in case, even though I can see what email I’m using in my Neopets web browser. I’ve tried different variations but I can’t even find a way to just submit a support ticket through neopets. It says I need a login for something else. Come guys…why are you making this impossible? Really disappointed-been playing for 27 years and have always wanted the app so this is a HUGE bummer. Why can’t I just submit a ticket through my account?

## Most praised reviews (10 highest-rated)

### 5/5 — Love Neopets

*2026-08-23, version 1.13.0*

I have been waiting for a Neopets app for a long time. I love to see it!! Please continue to support this game it’s keeping my childhood spirit alive lol

### 5/5 — amo que amoooo

*2026-08-19*

jogo favorito da vida, me contratem pra fazer melhorias e traduzir o resto do site plssss

### 5/5 — love it

*2026-08-19, version 1.13.0*

it’s clearly not done. they’re working on it. what they have added is wonderful to use in addition to the website.

### 5/5 — Needs access to more content

*2026-08-16, version 1.12.0*

Very good so far, it functions well and it’s great for daily activities. Need access to more functionalities like the pound and battle dome to be worth using over the website.

### 5/5 — Great preview

*2026-08-16, version 1.12.0*

Been waiting for a mobile app since 2008, it’s cool to see such a working app finally. It’s limited in what you can do, but I’m excited for it to expand and to include more. The new owners are so much better, finally fixed the site and they have really good support again

### 5/5 — The day the quest log makes its way to this it’s over for me

*2026-08-02, version 1.11.1*

There’s obviously still reason to visit the browser for more in depth stuff, I know a large population wants to see more games on this but personally I think it’s best prioritised for actual dailies that just need doing. Most of the quest log dailies are doable from this app so it would be amazing if you could just clear those out while you’re here rather than open the browser to collect your stuff. That said, I love where this is at, being able to search in game shops with a pseudo shop wizard, smash out a quick game, get most of your wheels done, fishing vortex and omelette are a fantastic touch as well. I’m looking forward to see where it goes, and what more gets added. It’s a great check in tool, it doesn’t need to be a fully fledged wrapper of the site, but I’ll love it when there’s more to clear off anyway.
Also while I’m here I’m just putting in my vote to by some means necessary bring back the ability to natively play the Hannah games without a 15 step process that involves creating a boxed environment on my PC

### 5/5 — Too good 🤩

*2026-07-28, version 1.11.1*

My favorite app of the century is the best app I ever played and I hope they had a lot more but why I do this review it’s because I really want y’all to download this. It’s amazing.🤩 🤩🤩🤩👏👏👏

### 5/5 — Super handy

*2026-07-25, version 1.11.0*

Yes it is limited but it’s not made to replace website neopets and it’s a great way to care for pets on the go. This really solves a problem for adult neopets players who sometimes just need a way to check quickly (or show their friends their cute little pets)

### 5/5 — Just an idea

*2026-07-24, version 1.11.0*

You should consider putting some styles and pet pet battles available through this app too

### 5/5 — Great App

*2026-07-23, version 1.11.0*

You certainly can't do everything that you can on the desktop site-- but this app has added so much in a short time. I'm excited to see what comes next.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
