# NeoStudio2022

> Productivity app re-released with server changes and login screen adjustments. (iPhone/iPad app by NeoLAB Convergence.)

- Source: https://appshunter.io/ios/app/neostudio2022/id6447723058 (this page in markdown: same URL + `.md`)
- Developer: [NeoLAB Convergence](https://appshunter.io/developer/916072724)
- Category: Productivity
- Price: Free
- Rating: 2.22/5 from 9 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 87 MB
- Languages: English, French, German, Japanese, Korean, Chinese, Spanish, Chinese
- Released: 2023-04-24
- Data updated: 2026-09-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/neostudio2022/id6447723058/reviews.md

## What is NeoStudio2022?

Due to instability issues caused by the server change of Neostudio, we have re-released the previous version of Neostudio as version 2022.

- Changed server storage.
- Errors occurred on the newly updated cloud server, so we have rolled back to the previous server.
- As a result of the rollback, the mini app function has been excluded.
- Some adjustments have been made to the login screen.

## Key features

- Updated server storage
- Login screen adjustments
- Previous version re-release
- Mini app function excluded

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/neostudio2022/id6447723058/reviews.md

### 1/5 — Terrible

*2025-02-03*

Come on 5 star we are very disappointed on this monstrosity of a creation

**Developer response:** Hello, this is NeoLAB Customer Support Team. We apologize for any inconvenience this may have caused. If you are experiencing any issues with our application, please contact us at cs_global@neolab.net. To help us assist you promptly, kindly attach a video demonstrating the issue in your email. Thank you for your cooperation.

### 1/5 — keeps crashing

*2024-12-17, version 1.04*

I have a lamy pen and notebook that I can no longer use as the app keeps crashing it wont even open.

### 1/5 — Utter rubbish

*2024-09-07, version 1.04*

Can get the Lamy pen to connect but can get any data off it. No instructions. Poor support. Complete rip off.

### 2/5 — Pen has stopped working completely

*2024-08-06*

Hello; 
so this pen I have has been with my family and I for like a few years. Unfortunately I went to use yesterday and today I even kept the pen on a charging cord overnight and it has stopped working. I have done everything you have recommended and your website will not let me contact you. I do think it’s a good thing; just a little frustrating when it stops working and we can’t contact you.

**Developer response:** Hello, 
this is NeoLAB Customer Support Team. We apologize for any inconvenience this may have caused. If you are experiencing any issues with our product, please contact us at cs_global@neolab.net. To help us assist you promptly, kindly attach a video demonstrating the issue in your email. Thank you for your cooperation.

### 3/5 — Latest Version Is Buggy

*2024-06-22*

The current version broke a few features, such as the ability to move pages between pre-existing real-world notebooks as well as the built-in alternative notebook cover collection. It makes it hard to keep my digital notebook library looking nice and have pages show up in the wrong notebook.
 
There also looks to be a new Neo Studio version available in the App Store (according to version history) which brings the total number of Neo Studio apps to 3, which the original one is being moved to the 2022 version (which is this one) but there’s also a newer one (Neo Studio 2)? I’m just confused at which one I should be using. If Neo Studio 2, that one is not syncing over my notebooks.

**Developer response:** Hello, this is the NeoLAB Customer Support Team. We apologize for the inconvenience caused by the application. To address the issues you mentioned with moving pages between notebooks, alternative notebook covers, and pages showing up in the wrong notebooks, we kindly ask you to contact us at cs_global@neolab.net and send us screenshots or videos of the issue you are referring to. This will allow us to investigate the problems further and provide you with specific guidelines to resolve them. We understand the confusion regarding the different versions of the Neo Studio app. Here’s a brief clarification:
Neo Studio (Original, now 2022 version): This is the legacy version, which some users still prefer.
Neo Studio 2: This is the latest version, featuring several new enhancements and functionalities, but it is currently in the test phase.
For the best experience at the moment, we recommend using Neo Studio 2022. This version includes reliable features and improvements designed for a seamless experience across your devices. Thank you for your understanding and continued support.

### 5/5 — Amazing app!

*2024-03-11*

This app is amazing to use with my Neo smart pen. I have no complaints after using it for a month

**Developer response:** Hello, this is the NeoLab customer support team. We're pleased to hear that you're satisfied with your experience. If you encounter any inconvenience, please don't hesitate to email us at support@neosmartpen.freshdesk.com with details and screenshots of the issue for prompt assistance. Thank you!

### 1/5 — Pass code

*2024-03-04*

Keeps asking for pass code.  Not sure where to get code.

**Developer response:** Hello, this is the NeoLAB Customer Support Team.
 Firstly, we apologize for any inconvenience caused by the challenges you may have encountered with NeoStudio.


If you are prompted for a password when connecting the pen to the app, we recommend deliberately entering the wrong password ten times to initiate a pen password reset.

Following that, we encourage you to set a password for the pen for the security of its offline data. (Other users may connect the pen and set a password.)

If my understanding is insufficient or if you are experiencing issues, please send screenshots or videos to support@neosmartpen.freshdesk.com, and we will respond accordingly.

Once again, we deeply apologize for any inconvenience caused. Thank you.

### 1/5 — They ruined everything

*2024-02-13*

All of my notes are nigh unusable now… I could 100% fix the issue myself, except they allow IMPORT ONLY to Google Drive now. All synchronizations now happen on THEIR servers, and you can’t have access to this raw data for “security reasons” (aka: so we’re trapped). Wouldn’t have been an issue if support was competent. Good luck getting someone to even understand your issue. 

I own FOUR pens. I had to be OK with mothballing them. It’s been over a year now, and they are NOT going to fix it. DO NOT BUY ANYTHING FROM THEM.

**Developer response:** Hello, this is the NEO Lab Customer Support Team.



We apologize for any inconvenience caused by the automatic synchronization error in NEO Studio 2023.
 To help you make better use of the NEO Smartpen, we are currently preparing the integrated version, NEO Studio 2.
We will strive to provide an even more advanced service.



We sincerely apologize for any inconvenience once again.
Thank you.

### 1/5 — Worst software I have ever used

*2024-01-27*

I bought the Lamy smartpen based on the Lamy reputation. Bad mistake. The software does not sync across iOS devices. I set up Google Drive but no syncing. The YouTube videos are no help. 

Cannot get my money back because Lamy NYC wants closed boxes. Very frustrating to see the Lamy reputation tarnished in this way.

**Developer response:** 'Hello, this is Neo Lab Customer Support Team.

Firstly, we apologize for any inconvenience you may have experienced with the Neo Studio service. If possible, please send screenshots or videos to support@neosmartpen.freshdesk.com for precise assistance.

We will do our best to review and provide a prompt response.

Thank you.

### 1/5 — Terrible procured - Terrible company

*2024-01-19*

Company and products have gone to crap.  Used to be a great smart pen and worked fine with the prior app Neo Notes discontinued several years ago.

Now will no longer connect with any device and is effectively unusable, and the lack of ANY responsive customer support suggests they no longer care to be in business.

**Developer response:** Hello, this is the Neo Lab Customer Support Team.
 We apologize for any inconvenience in using our service. If you are using the N2 1st generation (F110) product, please send related inquiries to support@neosmartpen.freshdesk.com. Additionally, we are currently preparing the integrated version, Neo Studio 2, to help you better utilize your Neo Smartpen. We will strive to provide evolving services.


Thank you.

## Frequently asked questions about NeoStudio2022

### What is NeoStudio2022?

NeoStudio2022 is a re-released version of a previous productivity application, updated with new server storage and login screen adjustments. It was released on April 24, 2023.

### Why was NeoStudio2022 re-released?

The application was re-released as version 2022 due to instability issues caused by a server change. The developers rolled back to a previous server to resolve errors on the newly updated cloud server.

### Does NeoStudio2022 have the mini app function?

No, the mini app function has been excluded from NeoStudio2022 as a result of the server rollback.

### What devices is NeoStudio2022 compatible with?

NeoStudio2022 is compatible with iPhone, iPad, and iPod devices.

### How often is NeoStudio2022 updated?

The latest version, 1.04, was last updated on March 13, 2024. The app is generally updated periodically by NeoLAB Convergence Inc.

### What is the age rating for NeoStudio2022?

NeoStudio2022 has an age rating of 4+, making it suitable for a wide range of users.

### What do users think of NeoStudio2022?

Based on the available data, NeoStudio2022 has a rating of 2.2 stars from 9 ratings, indicating a mixed to negative user sentiment.

### Does NeoStudio2022 have ads?

No, NeoStudio2022 does not contain advertisements.

## Version history (last 5 releases)

### 1.05 — 2026-09-10

- End of Service Popup

### 1.04 — 2024-03-13

- Bugs and stability improvements

### 1.03 — 2024-01-22

- Bugs and stability improvements

### 1.02 — 2023-08-16

- Bugs and stability improvements

### 1.01 — 2023-06-15

- Added a feature to import handwritten data via Google Drive
: The existing [Import Neo Note Data] feature has been changed to [Import Google Drive Data]

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## More apps by NeoLAB Convergence

- [Neo Notes](https://appshunter.io/ios/app/neo-notes/id916072725)
- [워드숲 - Word Soupe](https://appshunter.io/ios/app/word-soupe/id1157750743)
- [PaperTube](https://appshunter.io/ios/app/papertube/id1317169114)
- [Grida - handwrite on photos](https://appshunter.io/ios/app/grida-handwrite-on-photos/id1418413077)
- [Neo Studio](https://appshunter.io/ios/app/neo-studio/id1495006602)
- [Neo Partners](https://appshunter.io/ios/app/neo-partners/id1556559765)

All apps by NeoLAB Convergence: https://appshunter.io/developer/916072724

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*