# Neosurf — user reviews

> 10 indexed App Store user reviews of Neosurf by NEOSURF CARDS SAS, rated 1.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/neosurf/id1548472734/reviews
- App overview in markdown: https://appshunter.io/ios/app/neosurf/id1548472734.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — Scam

*2025-09-24, version 2.7.0*

Give me back my money!! Can’t even spend my voucher without upgrading to premium but they won’t even verify my ids!! Waste of 100$ I’m reporting this

### 1/5 — Useless

*2025-07-23, version 2.6.1*

Don’t use Neosurf, it might take you weeks even months to get verified🤢

### 1/5 — No support

*2025-03-31, version 2.5.1*

Verification is taking days & impossible to use a voucher without being verified.
Been waiting for a week now. Complete lack of communication

### 1/5 — I just want my 30$ back

*2024-12-25, version 2.5.0*

I been emailing back and forth trying to verify my identity, erase old accounts and the only reason is so I can deposit the 30$ in the app and a 10$ voucher I bought by mistake, I say mistake because I will never buy another app, coupon, voucher or any other Neotrash, it never used to be this difficult, flexepin for days!!

### 1/5 — DO NOT USE NEOSURF—SCAM!

*2024-10-28, version 2.4.0*

Purchased 4x $10 cards online, added to my neosurf account , CANNOT USE, says error , please try again, thanks for being patient!!!! CANNOT EVEN WITHDRAW, everytime I use an option in account , it makes me log in/ sign up over and over then takes you right back to beginning , SUPPORT is absolutely useless and won’t refund … neo surf is an absolute SCAM

### 1/5 — SCam!

*2024-09-09, version 2.4.0*

Check trust pilot, they’re stealing money from people, whatever you do report and tell the ombudsman

### 1/5 — Total Scam

*2022-01-23, version 1.0.15*

Avoid at all cost.

### 1/5 — acct activation code doesn’t work

*2021-09-13, version 1.0.9*

the account activation code doesn’t work

### 1/5 — Rubbish

*2021-08-11, version 1.0.9*

Can’t even use the money I’ve deposited with partnered merchants and withdrawal has been deactivated avoid at all costs zero communication from contact listed

### 1/5 — Refund issue

*2021-07-21, version 1.0.8*

I have been waiting on my refund since 31st of May. I contacted customer service few times and never got any response back. Would not recommend Neosurf to anyone. 

Update 21.07.2021 - still waiting for email back. Nobody was contacting me. SCAM!!! 
Avoiding❌

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*