# NEOU: Fitness & Exercise App — user reviews > 136 indexed App Store user reviews of NEOU by NeoU, rated 4.50/5 from 1,869 ratings. - Source: https://appshunter.io/ios/app/neou-fitness-and-exercise-app/id1436991935/reviews - App overview in markdown: https://appshunter.io/ios/app/neou-fitness-and-exercise-app/id1436991935.md - Rating breakdown: 5★ 1,517 · 4★ 152 · 3★ 35 · 2★ 36 · 1★ 129 ## What do users think of NEOU? Overall sentiment: neutral **Pros** - 🚀 Variety of workouts - 👍 Motivating instructors - 💡 Interactive classes - 🚀 Affordable subscription - 👍 Accessible at-home workouts **Cons** - 🐛 App crashes and freezes - 🐛 Connectivity issues with TV/Chromecast - 🐛 Slow loading times - 🐛 Glitchy user interface - 🔒 Difficulty canceling subscription **Commonly reported bugs** - Videos cutting off mid-workout - Login/account issues - Syncing problems between devices **Most requested features** - Ability to categorize/organize saved workouts - Improved search and filtering options - Better integration with external devices/platforms ## Newest reviews (10 of 136) ### 3/5 — Needs a options to categorise *2025-02-15, version 3.3.92* Absolutely love this app, have got my favourite programs. Is well priced for the amount of content. Just need an option to be able to categorise saved workouts so it’s easier to find regular routines. Otherwise is great. Is laggy on the Xbox sometimes compared to the iOS app.is much easier to follow on the Xbox though ### 4/5 — Love this app but slow to load *2024-05-08, version 3.3.89* I love the variety of workouts however there are times even after restarting my iPhone that the app will just shutdown and I have the latest operating system. I happens maybe once a year! Very frustrating or else I would give this app 5 stars. Workout completion is also slow to update and the search function for classes takes a long time to load. ### 2/5 — Meh *2023-01-09, version 3.3.78* I like apps and programs because it keeps me accountable but I can honestly say I don’t even think I will use the full free 30 days for this. These are not complete workouts as there are no warm ups or cool downs which your muscles need. The instructors (from what I’ve seen) don’t explain why you’re doing something, no comment on form, no explanation of what you are doing before they move onto the next movement. It just seems sloppy. As for the AppleTV app…UNUSABLE!!! The remote never seems to be able to get to start program or to go back. To use this on my tv, I have to open the app on my iPad and then mirror to the tv which drains the battery of the iPad. ### 3/5 — No trial *2022-03-21* No trial period unlike what’s advertised in the description. ### 3/5 — Hangs frequently *2022-02-24, version 3.3.63* Good library of workouts .. but lot of technical glitches.. the app frequently slows down and keeps spinning in the middle of a workout session . Phone app is somewhat better than desktop /regular web based portal .. ### 4/5 — Great content *2022-01-18, version 3.3.61* Love, love, love this app. By far the best content I’ve seen on a fitness app with loads of variety and ways to work out. Only issue is how slow the app is - takes ages to load pages. When this is ironed out will give 6 stars 😃 ### 1/5 — Chromecast not working since latest update last night *2021-12-16, version 3.3.57* I can't cast to my TV since the latest update. The only casting options available are the speakers. I tried with another app on my phone and it cast to my TV via Chromecast just fine. I would love to be able to access the older version so I can do my workout. ### 5/5 — Game-changer *2021-10-01, version 3.3.47* NEOU is the at-home personal trainer I want but can’t afford. All of the instructors are amazing and really have a way of making me feel like we’re truly in the same room doing it together. The new interactive option is so cool because now I can actually talk to the instructors that I’ve been taking on demand for months. So many options, so good and so affordable! 💪🏼 ### 3/5 — Good workouts, issues with app. *2021-09-17, version 3.3.45* I enjoy the boot camp workouts. However, this app loads extremely slow for me and randomly pauses during workouts. This is highly frustrating when I’m in the middle of the gym and have to stop what I’m doing to reboot my app. Very embarrassing. ### 1/5 — Buggy *2021-07-17, version 3.3.39* Impossibly slow and laggy. Crashes every 30 seconds. ## Most critical reviews (10 lowest-rated) ### 1/5 — Paying NEOU member unable to access full videos *2024-04-30, version 3.3.89* I was a NEOU member in the past and am about to cancel my membership again. I LOVE Joseph D workouts and unfortunately when I click on his Swag and Sweat workout it shows a 45 minute timeframe but when I click on it the workout cuts off at 3 minutes and prompts me to close the app. I have tried it on my tv using the NEOU app on my fire stick and using the app on my phone. Joseph D workouts are the only reason I pay for the app if this can’t be fixed I will cancel my membership. ### 1/5 — Subscription is difficult to cancel *2024-02-23, version 3.3.89* Do not download unless you want a big hassle when you try to cancel. ### 1/5 — The worst *2023-09-23, version 3.3.87* The app crashes after signing in, and I tried on 4 devices. Then when I try to cancel the trial on their website there is no way to cancel. DO NOT SIGN UP OR DOWN LOAD THIS APP. There should be a zero star rating. ### 1/5 — app times out, website not available, 403 errors all the time *2023-07-18, version 3.3.84* as title says ### 1/5 — Who wrote this app? *2022-09-09, version 3.3.75* So many technical issues to even to be able to get to my profile to cancel it. Do yourself a favor and find an app who care about taking care of technical issues. ### 1/5 — They will continue charge after cancelling *2022-03-16, version 3.3.65* I cancelled in 2020 and they continue to charge me. ### 1/5 — Amazing workouts but faulty app *2022-01-22, version 3.3.61* I love the workouts. I am at an advanced level and I can still find workouts that challenge me (actually kick my butt). Unfortunately, the app doesn’t work really well. As an example, when I go to browse the list of classes I saved and I go in to read the description, the back button defaults all the way to the top of the list, which means I have to start scrolling down from the beginning and that takes too long! It’s very frustrating. I have submitted the feedback twice through the app but it has not been fixed yet. I honestly think this will be the reason I do not renew my subscription. PLEASE fix it and add other features such as allowing user to filter the “saved” list. ### 1/5 — Concept is great - technology not so much *2022-01-03, version 3.3.60* I am coming up on 2 years with Neou and I love the offering but not their technology. Always seem to have issues when they roll out new technology. Now since November I cannot get it to work on my iPhone including browsers. I have to login via browser on my Surface Pro. 😕 ### 1/5 — App issues *2021-12-18, version 3.3.57* I just downloaded the app on my iPad and iPhone and neither of them will open. I touch the app and it starts to open and then goes right back to my home screen. ### 1/5 — Can’t sign in with password manager *2021-12-18, version 3.3.57* If you attempt to use a password manager, the sign in screen will not accept your input. You need to allow people to paste their password into the app. I have a generated password which I did not memorize and is difficult to type. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice variety classes *2024-10-08, version 3.3.90* I started using this app because it’s affordable and the variety of classes. My favorite program so far is Body by Bri. I love her workouts and how she explains the move before you starting doing the move. I was using this app during Covid and it did help me lose they weight. I did stop but now I’m back using the app ready to lose the weight I gained. ### 5/5 — Stanislav is awesome *2024-03-21, version 3.3.89* I pretty much do One Fit work outs (except for yoga and stretching). I have made amazing progress and love his training style. IMO, the most complete and consistent trainer/coach on this app. Thanks again! ### 5/5 — iOS 17 *2023-09-25* This app has many problems with IOS 17. The app is crashing whenever I try to launch. It does not opens up also. ### 5/5 — Something for everyone *2023-09-12, version 3.3.87* Great variety of trainers and workouts. You never run out of workouts - always adding new ones. I love that you can filter workouts by type and duration. I also love that they have a channel on Roku so I can use my TV. I’ve nothing negative to say. ### 5/5 — Amazing *2023-06-03, version 3.3.83* I have loved this app so much. It has been life changing for me! I have had gym memberships and struggle to find time to make it there. I am able to workout at my own pace and schedule. I never expected to love the Pilates so much. Amanda Blauer classes are a MUST TRY!! ### 5/5 — Pilates core and seat *2023-04-19, version 3.3.82* Just tried this for the first time after 4 months of having my baby and although it was tough I felt it work . I will be doing it again ! Thanks ### 5/5 — Brilliant Fitness Class App *2022-11-21, version 3.3.78* I started using this App during 2021 and it is so good I have cancelled my gym membership. No more do I have to fit my life around set class times or class booking systems which are always full. There is a great range of classes for all abilities. There are specific programmes or you can try different classes to suit your needs. I would definitely recommend this App for at home use and I have also used this when away on holiday. Great value ### 5/5 — Gets me off my couch! *2022-04-13, version 3.3.65* NEOU is the best. This is the first app that has motivated me enough to stick to working out. The instructors are awesome and lots of variety. ### 5/5 — My favorite workout app - easy, accessible, engaging! *2022-04-05, version 3.3.65* From a development / design perspective, I haven’t seen an app this user friendly in a loooong time. It’s extremely easy to navigate and most importantly, I love the workouts and teachers (Elissa’s my personal fav). Whether it’s a quick morning stretch, a mental pick me up, a 30 min cardio boost or a delicious yoga flow to wind down - there’s something for any mood I’m in, and hundreds of options depending on my time constraints as well. Thanks neou for making working out so accessible for me! Ps - I’m obsessed with the backdrop colors in the studio - they brighten my days!! ### 5/5 — Best variety of workouts 🔥 *2022-03-12, version 3.3.64* Love it! There’s always new workouts, keeps me moving and entertained at the same time. I’ve been doing it twice a week for a year and I see a big difference in my body ♥️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*