# neOwn — user reviews

> 8 indexed App Store user reviews of neOwn by Neown.

- Source: https://appshunter.io/ios/app/neown/id6483860525/reviews
- App overview in markdown: https://appshunter.io/ios/app/neown/id6483860525.md

## Most critical reviews (8 lowest-rated)

### 1/5 — Pathetic app and zero support

*2026-04-01*

This is one of the most user unfriendly apps out there. It takes the money first and then there's no guidance on how to proceed? The books are mostly all on waitlist and customer support is next to nothing 
- just an AI assisted WhatsApp is completely useless.

### 1/5 — Poor customer support

*2026-03-24*

I am a paid customer. My books have not been discharged even after 10 days of selection and 3 ticket raising. Poorest customer support that I have seen.

### 5/5 — Amazing collection

*2026-07-23*

Age wise catalogue helps a lot

### 5/5 — best app

*2026-07-08*

best app for my child, no need to buy, just rent from them , good quality books

### 5/5 — Not value for money

*2026-07-06*

Need to pay upfront even the delivery charges. None of the books I was looking for were in stock. Search is pathetic and all the books are very basic, 100 - 200 rs books on Amazon. You can buy more new books over renting them and own them with the price they charge. Also recommendations are horrible. It see all Gujrathi books, very curious to know their algorithm. And wait list is just 3 books at a time. Worst UX. Not at all value for money

### 5/5 — Good

*2026-05-25*

Go for it.

### 5/5 — Extremely User Friendly

*2026-05-25*

This app has so many features. It has made selecting books so easy and now the new auto-recommendations feature gives me the opportunity to explore new books at the push of a button.

### 5/5 — Best customer service

*2025-10-17*

neOwn is an incredible platform for parents looking to make reading and learning exciting for their kids! The app offers a huge collection of books and toys, all available through a simple library subscription. children loves the Reading Challenge feature — it’s fun, engaging, and helps build a daily reading habit.

The new update makes it even better — now anyone can explore the catalogues, join free reading challenges, and enjoy a beautiful new homepage. I also love how easy it is to track my child’s progress and get personalized recommendations.

Highly recommended for every parent who wants their child to learn, grow, and have fun at the same time! 💖📚🎯

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*