# Neptunia & Friends — user reviews > 134 indexed App Store user reviews of Neptunia & Friends by Idea Factory International, Inc., rated 4.15/5 from 472 ratings. - Source: https://appshunter.io/ios/app/neptunia-and-friends/id579845288/reviews - App overview in markdown: https://appshunter.io/ios/app/neptunia-and-friends/id579845288.md - Rating breakdown: 5★ 285 · 4★ 72 · 3★ 43 · 2★ 23 · 1★ 42 ## What do users think of Neptunia & Friends? Overall sentiment: neutral **Pros** - 👍 Cute characters - 🚀 Smooth animations - 💡 Unique alarm/notification feature **Cons** - 🐛 In-app purchases not working - 🐛 Alarm/notification issues - 🔒 Lack of security/privacy features - 💰 Expensive in-app purchases **Commonly reported bugs** - Crashes on startup - Purchases not processing correctly - News/update feed not working **Most requested features** - Add more characters from the Neptunia series - Introduce Japanese voice option with English subtitles - Improve content updates and feature parity with Japanese version - Fix compatibility issues with newer iOS versions ## Newest reviews (17 of 134) ### 3/5 — Fix please *2026-07-19, version 2.2.1* I bought a costume, but it keeps failing to use. ### 3/5 — Please fix in-app purchases *2025-04-15, version 2.2.1* Every time I try to purchase additional voices, the app keeps saying that the purchase failed to process. Please fix this issue ### 2/5 — Please update *2024-12-27, version 2.2.1* I can’t buy any clothes it can’t connect to internet please update this app ### 2/5 — very repetitive and no updates in the US *2024-12-22, version 2.2.1* this genuinely saddens me, as I loved this game, but I heard the japanese one was better, I wish this game got patched and updated… ### 2/5 — Needs support back *2024-12-09, version 2.2.1* Needs support and an update or two cuz its acting strange i still love this app and dont want it to disappear but it needs some maintenance ### 2/5 — Cool app not much support *2024-06-28, version 2.2.1* Sadly the app has no support at all while the Japanese version I have on my phone still gets support to this very day which is confusing as to why the English version is still on the App Store to begin with ### 4/5 — Please give us an update *2024-06-21, version 2.2.1* This game hasn't been updated five years ago if anybody of idea factory or compile heart is reading us please update it ### 3/5 — 4 years since last update. *2024-04-26, version 2.2.1* I love this app, and having the girls of the Neptunia series as an alarm is fantastic, but the serious lack in content and characters is upsetting. The fact that it’s still supported in America with no updates or new content is unacceptable. 4 years since the last update, and that was only “Minor Bug Fixes”. Come on, merge the Japanese and English versions. Give us more characters, outfits, backgrounds, voice lines and mini games. The way such an amazing app with such potential has fallen is just sad. I’d give it a lower rating if it wasn’t for the great design and the fact that it’s from the Neptunia series. ### 2/5 — No updates *2024-01-31, version 2.2.1* It’s hard to blame the devs for that (considering how the West treats their series) but it’s equally difficult to be a fan of the series that abandons it’s fanbase. :/ The Japanese version has 4x the content, but it’s it possible to purchase anything. At this point it’s probably best to abandon the series. ### 3/5 — Sound not working, need help. *2024-01-12, version 2.2.1* The sound on my app won’t work and I just received Ultra Dimension Noire, I need help with this issue. ### 2/5 — cool but buggy and no sound whatsoever *2023-06-22, version 2.2.1* i like the app and have used the japanese version before and really enjoyed it but i just downloaded it since i now have an iphone and there is no sound whatsoever, i’ve tried deleting and reinstalling, i’ve tried adjusting the media volume on my phone and in the app to no avail. I really want to give a better rating but until it’s fully functioning i have to give it a two star ### 2/5 — Scammed *2023-04-08, version 2.2.1* I spent money to get the full noire voice set and wile the payment went three I didn’t get any of what I pays for ### 4/5 — Good, but it needs more. *2023-02-14, version 2.2.1* As a fan of the Neptunia series, I gotta say, I love interacting with the CPU’s. I also enjoy playing blind poker with them. The biggest issue however is that this app has kinda been abandoned, the Japanese version of this app is still getting updates to this day and has more stuff than the English version. If you’re reading this Idea Factory, I hope you guys can give this app attention again, It has potential. ### 3/5 — Good but needs fixing *2023-02-06, version 2.2.1* I want to like this app but I needs its issues fixed, couple times I’ve tried to buy voice packs, purchase is successful but download fails to start :( ### 2/5 — Eh *2023-01-30, version 2.2.1* There’s no option to have the voices in Japanese with English subtitles. The Japanese voices from the anime are cute but these voices are annoying in comparison. This app would also benefit from a larger selection of girls and mini games, but the option to have Japanese voices with English subtitles is a must-have. ### 4/5 — Adjust the screen for modern IPhones *2023-01-10, version 2.2.1* I’m on an iPhone 11, but i can’t see the text so I can’t be able to see what they’re saying in the dialogue box, can you Al least adjust the screen so I can be able to see. ### 2/5 — Alright, but lacking in characters and crashes after new update. *2022-07-03, version 2.2.1* This app would be neat, assuming it had all of the characters from the Japanese release of the game (alongside offering more CH fan favorites outside of Neptunia characters), and didn’t have problems with crashing after the latest update. If you can, the Japanese release works assuming you have an alternative Apple account you can switch to. Don’t bother with this version until it get’s updates. ## Most critical reviews (10 lowest-rated) ### 1/5 — it's not letting me buy anything *2025-11-28, version 2.2.1* fix the bug plzzz ### 1/5 — Unsupported *2024-12-08, version 2.2.1* Please allow the Japanese version to be available in the USA :/ ### 1/5 — Needs the new JP updates *2024-02-01, version 2.2.1* They need to start updating and releasing the jp content and introduce subtitles with JP VAs JP UPDATE NOW NOW NOW ### 1/5 — Stolen money *2023-03-24, version 2.2.1* do not get unless you want your money stolen, I tried to buy some voice sets and it said there were problems with the purchase. I looked online and it seems this has been a problem for years. ### 1/5 — purchase didn’t work *2023-03-16, version 2.2.1* hiya, i bought the maid outfit, pink pajamas, and l super love voice lines for neptunia and it keeps saying failed to process purchase, if you fix it i’ll give 5 stars because I love neptunia! ### 1/5 — Spent Money and now Game’s broken *2022-10-05, version 2.2.1* I put a lot of money into this game, but now it crashes every time I try to launch it. I’m pretty sure one of the updates broke it. ### 1/5 — Can’t even access *2022-09-23, version 2.2.1* Crashes when I try to open it. Please fix it for later iOS versions ### 1/5 — This Lack of Support and two years with no update still! *2021-11-06, version 2.2.1* Two years with no support! No new characters and stuff the Japanese version of Nep and Friends has hurt my feelings and fans who truly support this app. They could had merged content with Japanese version of the app and release it as Global release but nope. These companies don’t care about us fans/users at all but the blood money we spend towards them. App fail due to poor markings skills, learning how the market works and how to interact with your community right. Fault lies with the company handling game series and this here good app with much potential to grow. Old review below: Company isn’t updating this app at all with new stuff Japanese version has. Merge jp and English apps together to give us HDN fans you still care about us here. We here in English spent are hard earned money to support this app, deliver or refund everyone back for false hope. ### 1/5 — Charged me for stuff that won’t download *2021-07-25, version 2.2.1* I Purchased the summer voice set and the Maine skirt multiple times and It charged me again when I tried to download ### 1/5 — Broken App *2021-05-12, version 2.2.1* Unfortunately no longer get cakes when woken up, purchases no longer go through, her voice lines have become generic and saddest of all, her alarm isn’t properly working anymore. Used to love this app as I’ve used it for over two years and have 100s of cakes but now it’s fallen apart due to lack of maintenance. ## Most praised reviews (10 highest-rated) ### 5/5 — Holy moly *2026-05-12, version 2.2.1* Well unfortunately, the app purchase is disabled for a reason but idk why I liked this app ### 5/5 — Needs a patch can't purchase *2026-05-10, version 2.2.1* This app seriously needs a fix to allow purchases. It takes your money but you don't get the purchase. FIX IT! ### 5/5 — Help!! *2025-10-05, version 2.2.1* I tried to download it it wouldn't download!! probably a good app so i gave it 5 stars ### 5/5 — Nep *2025-01-18, version 2.2.1* Is good ### 5/5 — Hyperdiemension Neptunia :D *2023-01-10, version 2.2.1* This game is good but I wish that they add more characters to this game the CPUs sisters Nepgear,Uni,Rom and Ram and the rest of the CPUs and the DLC Characters. It’s pretty good ### 5/5 — Good app *2022-12-05, version 2.2.1* This app would be better if you added peashy ### 5/5 — Nep and Friends *2022-06-29, version 2.2.1* Cutest app ever!! ### 5/5 — Good app *2021-11-13, version 2.2.1* Good app ### 5/5 — Amazing app *2020-10-18, version 2.2.1* Love this app so much Iv had this app since the very beginning and what I love about it is that my favorite neptunia characters waking me up in the morning making me feel ready to start my day. There are a few things I wish for them to add. First they need to add cou version of all the charecter so far theres only Purple Heart but id really love a black heart with all the diffrent outfits and dialogue. Second make it so u can choose more backgrounds and the music. Those are the ideas I have for the app and I hope the developer make this updates. ### 5/5 — Character adding request *2020-09-25, version 2.2.1* This app is wonderful it makes me feel good but if there were more character it will be awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*