# Nerivio — user reviews > 46 indexed App Store user reviews of Nerivio by Theranica Ltd., rated 3.93/5 from 107 ratings. - Source: https://appshunter.io/ios/app/nerivio/id1465862915/reviews - App overview in markdown: https://appshunter.io/ios/app/nerivio/id1465862915.md - Rating breakdown: 5★ 54 · 4★ 14 · 3★ 4 · 2★ 8 · 1★ 13 ## Newest reviews (13 of 46) ### 4/5 — Post Assessment Treatment does not work *2026-05-03* Every time you click on post assessment treatment, you get the never ending spinning wheel and it never loads. I’m not sure what else there is to say to the developers other than to look into the issue. There just needs to be an update for bug fixes cause everytime you click on “view post assessments” it gives you the spinning wheel of ☠️ **Developer response:** Hi, thank you for sharing your experience. We understand your frustration, this issue has been escalated to our tech and product team and will be resolved in our next app update. In the meantime, please reach out to us at Nerivio Cares at 📩 support@nerivio.com / 📞 866-637-4846 for additional support. ### 4/5 — Pretty good so far but unable to do the post treatment assessments which is frustrating *2026-02-28* Everytime I click on “post treatment assessment” or I get a notification telling me to complete it when i’m out of the app, the page doesn’t load and is stuck with the never ending circle of death and am unable to fill out the assessment. I tried restarting and closing the app and everything and to no avail. Really liked this feature as it tells me if the device is working or not. Hope to see it fixed soon. But other than that great app so far. Love the videos and diary. **Developer response:** Hi Addy, thank you for taking the time to share a review. We're sorry to hear about your experience and would be happy to help resolve it, please reach out to us through Nerivio Cares Support team at support@nerivio.com or 866-637-4846 so we can assist you directly on this issue. We're always here for you🙏 ### 3/5 — Work on it *2025-11-16, version 3.28.0* Needs work. When it’s time to leave an assessment review, the app doesn’t stay open long enough. ### 4/5 — Live Activity’s *2025-05-22, version 3.27.0* The app looks beautiful but is lacking live activity’s for when you exit the app. ### 4/5 — I’m glad I have this *2024-08-11* I used Nerivio preventatively every other day for six months as a part of a study. I kept up with the daily dairy every day. No problems with the app, but the preventative treatment did not work for me. NOW, I use it for acute migraines with the guided imagery, and it helps a lot. BUT, the daily tracking dairy has become infuriating. Almost every day, I have to redo the dairy to get the info stick. It never did that before. It is already time consuming to do every day, and then to have to do it multiple times is crazy. AND, sometimes it just won’t stick for a day no matter how many times I do it. All that being said, I’m very glad to have Nerivio especially with the guided imagery. It is the new frontier for chronic pain. **Developer response:** We’re glad you’ve found relief with Nerivio acute treatment and that you’re enjoying the Guided Imagery, Education, and Relaxation (GIER) feature in the Nerivio app.📲 Our app team is fixing this issue. Always make sure you have the latest version of the Nerivio app, and if this continues, please contact Nerivio Cares (937-637-4846 8am-8pm ET, M-F) for further assistance. The Nerivio Product team would also be happy to hear more about your experience with the migraine diary, as we’re always striving to enhance the Nerivio experience for our users. If you’re open to sharing additional feedback, please email info@theranica.com. 📩 ### 3/5 — App stalls a lot *2024-08-01, version 3.0.29* Device works good but the app won’t open at times really is bad when you have a migraine. ### 4/5 — New update now glitchy *2024-07-04* I have been using the Nerivio for a year with no problems from the app, until the latest app update. Now the classic acute treatment video loses sound randomly. It is distracting when trying to fully relax during treatment. Please repair. **Developer response:** Thank you for sharing this feedback. Always make sure you have the latest version of the Nerivio app, and if this issue continues, contact Nerivio Cares (937-637-4846 8am-8pm ET, M-F) for further assistance. ### 2/5 — It doesn’t come on!! *2023-10-20* After completing all the work up with the arm ban to work, i turn the device on also with my telephone and nothing happened. Now you’re thinking that this is a waste I have a migraine I’m trying to do something about it and I go to put on my arm band in the machine does it come off? Very frustrating now my headaches, and now my migraine is worse. I tried this for the last three days and I can’t get the machine to connect to my cell phone. what is there to do. do I have a faulty arm band please respond. ### 2/5 — Constantly crashes… *2023-08-09, version 3.0.25* I’ve had this app since I started needing to see a migraine specialist due to long COVID in about 3/2022. I’m to use this app to track headaches. A few days before my follow-up appts, I’m supposed to upload the data to send to my Dr so they can look at it ahead of time. Each time I have to do this, this app crashes more & more. My last 2 appts took forever bc I couldn’t upload the info ahead of time & so we just had to wait for this app to work at my appt. Every time I update this app, I hope for the bugs to be worked out, but no. It gets even worse, crashing more often. I really wish Hartford Healthcare would let me use a different app. I gave it 2 stars instead of 1 bc it uploaded fine the 1st 2 times. ### 2/5 — App needs work *2023-07-17* The device itself is a brilliant concept, but the app is fury-inducing. I usually have to reboot my phone at least once to get it to connect and I have a newer iPhone. It often gives me messages that it’s not set up, or that I don’t have permissions, even though neither are true. I think the device experience would be much better if the app was not such a pain. ### 4/5 — Device awesome, app okay *2023-07-16* The Nerivio device is wonderful BUT the functionality of the app is only mediocre. It often freezes when I try to open it, so I have to remove it and reinstall it. That’s annoying but fine when I’m home. But if I’m somewhere with no internet access, I’m out of luck and in for a migraine attack. ### 4/5 — Very difficult to connect but treatment works as a daily treatment *2022-11-23* I spend 15-20 minutes every time I want to do a treatment trying to connect this thing to my phone. I then want to throw the entire thing across the room, vs staying calm and meditative, which is the state in which one should be for this. For the love of all that is good, if it’s apple or this app, not sure , but it’s more painful than poking my eyeballs with needles. However, I have chronic migraine disease, which means I get 15+/month so the goal is to do this daily. When I do that I think I’m reducing the frequency and intensity, so thank you to the developers. I do the treatment in combination with meditation and visualization, visualizing the migraines permanently being removed from my body. I think it does help. Best of luck to others! 🙏🏻😀❤️ **Developer response:** Thank you for reviewing the Nerivio App. For connectivity tips, please give us a call at Nerivio Cares at 937‐637‐4846 Monday‐Friday 8 am ‐ 8 pm ET. How to connect your Nerivio device: 1. Make sure Bluetooth is turned “on” on your phone. Do not try to pair the device from the Bluetooth menu. 2. Place the device next to the phone on a table. (If the device is on your arm please remove when connecting.) 3. Turn on the device by pushing the power button (green light will flash slowly). 4. Open the Nerivio App on your phone. 5. Select connect device. You will see a spinning wheel and will be asked to pair the device. 6. When the green “start” icon appears in the center of the screen, you are connected and ready to treat! ### 3/5 — Hmmm *2022-02-09, version 3.0.19* Minor benefits. Just finished all the treatments on my second device. Just too expensive for each device For me to consider continuing treatments ## Most critical reviews (10 lowest-rated) ### 1/5 — doesn’t work *2026-03-15, version 3.28.0* i received nerivio a few days ago and had high hopes for migraine relief. unfortunately, the unit doesn’t work. it is impossible to get the unit to synch with the adhesive pad. it won’t recognize the pad and the it times out and the process has to be started again from the beginning. instead of providing migraine relief, it adds to the pain due to the stress and frustration of trying to get the machine to work. ### 1/5 — Confirmation email?! *2025-08-23* It would be great to actually use the device but unfortunately you require a confirmation of email and despite having tried with different email addresses each time I tried to create an account. I don’t actually receive the confirmation email so I can’t actually get past the account creation screen… great job guys!! If I could give an app negative reviews (-5 stats for dunderhead bug) I would. **Developer response:** Hi, we're sorry to hear about your experience. We would be happy to assist you further with your concern🙏 Our support team has been informed and will reach out to you. Otherwise, you may contact us at Nerivio Cares Customer Support (937)-637-4846 M-F 8 am - 8 pm ET. ### 1/5 — Ew *2024-10-19* Not only it inconvenient to have to set up a whole app to use a treatment device but this thing is awful. Spent like hours to delete things to have enough space on my phone to download a stupid app then spent like ten minutes to set it up. And i used it for a total of like 10 seconds before I couldn’t stand the feeling of it. It feels so freaky and disturbing. Honestly one of the worst feelings ever. I don’t see how this can help with headaches when I can’t wear it because it feels so disgustingly awful. The thing is sticky to put on then it like vibrate. Gross. I hate sticky. I hate vibrations. Even worse combined. ### 1/5 — Worthless….. *2023-10-10, version 3.0.27* Absolutely worthless app followed up by absolute worthless product. No customer support. Don’t know if this item works or not because none of this works. Don’t waste your money. ### 1/5 — It’s didn’t work *2023-05-09, version 3.0.23* When I try sign up. And I get verify letter. I click on Link “confirm account “. And see next message “ UH-OH.. Looks like Something went wrong” I try sign up with 2 device and it doesn’t helped ### 1/5 — Not Functional *2022-03-16, version 3.0.20* I have been dealing with debilitating migraines for four years now, so I turned to Nerivio. It took months for my device to arrive, and the app continually crashes when I attempt to connect my device. There’s no point. ### 1/5 — This is useless *2021-04-26, version 3.0.13.4* This is useless product. Whenever I have migraine when I use Nerivio my headache never go away. I have to take rescue medicine. What is the purpose of using this if headache doesn’t go away. This is waste money , waste of time, I wouldn’t recommend to anyone. ### 1/5 — Overpriced, wasteful design, horrible customer service *2020-09-17, version 3.0.11.17* I was really hoping to have an option to help my migraines without a medication.But there are so many things wrong with this device. 1) It only turns on/starts a treatment when connected to the app, so an IOS update left it useless when needed. It’s also really difficult to use my phone while I have a migraine. Honestly the very last thing I want to do is look into any light source. 2) There are only 12 treatments per device. This seems incredibly arbitrary and wasteful. And expensive. 3) It has to work with the app, but by design (per customer service) also automatically disconnects from the app “for your convenience” during a treatment. So when I needed to adjust the intensity level, I couldn’t, because it was not responding. I had to reset the 45 minute treatment after only 20 minutes because it was too intense, but the app was not responding. I was docked a full treatment. I thought it was a glitch because the counter didn’t immediately show this, and assumed customer service would help. Nope. I was basically told it was my fault. I asked for a credit of one treatment and they insisted that I had used two full treatments in a row and that I should read the directions. 4) The design of the app turning off during treatment negates its necessity. A simple power button and intensity control button would be so much easier to use during a migraine! The features in the app (a calendar of treatments and questions about pain levels, etc) are difficult to use when looking into the phone feels like a pickaxe into my brain. I don’t think the developers considered the needs of the end users, and just went for the oooh it’s an app controlled fancy new expensive bells and whistles bs. Do one focus group with actual patients and I am sure the consensus will be that none of the features beyond the actual treatment is helpful. So go for it if you want to blow $100 for possibly 12 (maybe fewer if it disconnects) treatments that are not be available anyway because IOS updated and the app won’t work anymore. ### 1/5 — Poor design and functionality *2020-01-03, version 3.0.6.9* The app forgets it’s connected to the device even when it is running the device. You have to repair it at least once a session. As for the device you can only use it 12 times and have to get a new one. This is crazy that it can’t be recharged or just get new sticky pads. I won’t comment on the treatment function as that is for each individual, but the tech functions are so limited that I’m disappointed that I spent $100 on this. ### 2/5 — Works but pricy *2024-04-07* I have to do 2 treatments in a row to get rid of my migraines and you only have a handful of treatments per devise. There should be a way to charge the devise and refill from app at a reduced price vs buying a new one each time. I would also recommend allowing the treatment to be stopped and resumed at any point for remaining time left….if you pay for 15 treatments of 45mins you should get that amount of time. **Developer response:** Thank you for sharing this feedback. Each Nerivio REN wearable provides 18 45-minute treatments. You can pause the treatment session for up to 5 minutes by touching the pause button. Each session can be paused up to 3 times. If a treatment is not resumed within 5 minutes, it will be stopped automatically. This feature helps maintain the effectiveness of the treatment and ensures that users complete the recommended 45-minute session for the best outcome. If we can be of additional assistance, you may contact Nerivio Cares Customer Support: (937)-637-4846 M-F 8 am - 8 pm ET. 📞 ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-01-24, version 3.28.0* Wonderful product and the app always works great for me. Just wish it was unlimited uses. My new insurance doesn’t cover it so refills can get spendy, especially when using preventatively. ### 5/5 — This app is helping me and others!!! *2025-07-21* I have suffered from migraines every 8 weeks since I was a baby. I’ve been on countless pills and medications that never worked or made me feel worse. My neurologist recommended this product to me. At first I was like how could this be good. Trust me it helps. I went from every 8 weeks to maybe 6-7 months and for a shorter period of time. If you have migraines or constant headaches this is something that is amazing. **Developer response:** Thank you for sharing your experience, we're so happy you found relief with Nerivio! Wishing you less migraine days ahead💚 ### 5/5 — The Nerivio device saved me from tons of medication *2022-06-21* At last, I have a migraine treatment that doesn't make me sleepy, exhausted, and feel like my jaw will be dislocated (tnx to rizatriptan, yikes!). I’ve had migraines since I was 5 years old and I’ve had all kinds of triggers during the 35 years. I’ve tried everything, trust me. Nerivio works—I am a true fan! **Developer response:** Thank you very much for sharing your experience! Would you care to share more with our testimonials team? If so, email me m.rohwer@theranica.com -Thanks Molly If you have any future questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST. ### 5/5 — Nerivio *2022-02-17* I want to thank you for creating this device. At the time I needed it I was so blessed to know of its existence and that I wouldn’t have to have something similar placed in my brain attached to wires in my buttocks with a five year battery replacement: surgically! Scary stuff for sure. I refused to use narcotics after 20 + years and began my search for help thru many forms of relief. Including acupuncture, chiropractic, medicines, teas, sleep, relaxation music/techniques, food diets/allergens, counseling,etc. I even took to drawing 20cc’s of blood to relieve the pressure/pain. After eleven months of this path I became increasingly agitated with the lack of relief and side effects. I gained 30 pounds from two of the non narcotic medicines , hair loss, problems with my skin versus acne, insomnia, etc. I am 63. the side effects from the Nerivio created electrical impulses to over react in my hands and feet. It would go away eventually. But not the stupid headaches/ migraines. I continued to have rebounding. It was a blessing that you lowered the price for me because I haven’t had insurance for a couple of years. The company I worked for at the time offered it but it complimented the out of state providers and the costs weren’t conducive to practical measures of use here in Utah. So it wasn’t worth the purchase. I wrote all this to say: thank goodness for being here for us. Best Regards, Katherine Dwyer One thing I did want to add; Nerivio is excellent for someone having kidney disorders because with multiple medicines having to go thru your system and being filtered this eradicates that process. **Developer response:** Thank you very much for sharing your experience! If you have any future questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST. ### 5/5 — Wonderful medication free product *2022-02-15* I am really loving the nerivio device. As someone who suffers chronic migraines it's nice to know that there are companies out there who finally care about improving the lives of folks with migraines and nerivio is one of them. For me, this device is best used at the onset of an attack. When I can tackle it head on I usually don't need any additional medication or maybe an aleve at most. I also love the app itself. Really well designed, user intuitive, and nailed the UX (thanks designers!) keep up the good work. I've been spreading the word about this device because it's been such a game changer for me. **Developer response:** Thank you for sharing your experience! If you have any future questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST. ### 5/5 — Nerivio device *2022-02-09, version 3.0.19* I have suffered with migraine headaches for years and have tried many medications but I truly find that this helps to reduce the amount of days I have them. Thanks so much for an awesome device! ### 5/5 — Bye bye migraine *2022-02-09, version 3.0.19* This little device packs a huge relief. ### 5/5 — Helps my migraines!!! *2022-02-09* It’s so exciting to have a non drug option for my chronic migraines. Most of the time Nerivio completely eases my migraines and if not it helps quite a lot. Whenever I’ve had problems with the device the help line staff are very kind, patient and understanding. **Developer response:** We are happy that Nerivio is helping you! We always love compliments on our Nerivio Cares Team as well. If you have any future questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST. ### 5/5 — Great for Reducing Sumatriptan Use *2022-02-09* A lifelong migraine sufferer, I’ve been using the Nerivio Device and it’s App for 2-3 years now whenever I feel a migraine coming on. I had never liked the way I felt on Sumitriptan or Imitrex, which didn’t always work, and am very glad to have found a treatment that works just as often without the unwanted side effects. **Developer response:** This is great feedback! We are so happy that you are able to reduce your medication use. If you have any future questions or concerns, please give us a call at Nerivio Cares at (937)‐637‐4846 Monday‐Friday 8am‐8pm EST. ### 5/5 — Awesome *2022-02-09, version 3.0.19* Amazing --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*