# Nerlos Smart Tag & Key Finder — user reviews > 24 indexed App Store user reviews of Nerlos Smart Tag & Key Finder by Think Tech Sales Limited, rated 3.91/5 from 11 ratings. - Source: https://appshunter.io/ios/app/nerlos-smart-tag-and-key-finder/id1531683195/reviews - App overview in markdown: https://appshunter.io/ios/app/nerlos-smart-tag-and-key-finder/id1531683195.md - Rating breakdown: 5★ 8 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (9 of 24) ### 5/5 — No thief *2020-10-09, version 1.0.16* It's great app and you can protect your phone and you see who stole it **Developer response:** Hi Johansen! We're happy and thrilled to see that you had a 5-Star experience with us. Thanks for sharing such wonderful rating! ### 5/5 — It works *2020-10-09, version 1.0.16* I can assure you that Nerlos works perfectly. If you are looking for an anti-theft device and App to go along with it, this is it. ### 5/5 — Watch *2020-10-09, version 1.0.16* I am going for a vacation and planning to add the tag on my watch. I cannot afford to lose it. ### 5/5 — Super *2020-10-09, version 1.0.16* I recently thought I had lost my wallet, but then I found out from Nerlos that I had just left it in the car. ### 5/5 — I highly recommend it! *2020-10-03* Awesome product! I highly recommend it to everyone I know. I bought 6 tags: gave two away and used the 4 remaining on 3 different keysets and on my remote control.I am extremely pleased... **Developer response:** Thank you so much for the high rating and for recommending our product! We're thrilled to hear that you're so pleased with it and that it's working well for you. Your support and feedback mean the world to us! -w ### 5/5 — Amazing *2020-09-30, version 1.0.16* Amazing app to keep track of my items ### 5/5 — CLOSE CALL *2020-09-30, version 1.0.16* I went on a short car trip with my friends during the weekend. When they dropped my off at my house and started to drive away when I realized I couldn’t find my keys. I stopped them and by using the Nerlos app on my phone, I was able to locate my keys which had somehow fell under my car seat when I was buckling it in. My keys almost drove away but with the Nerlos I was able to find my keys quickly. Close Call. Sooo thankful! ? Ways to go Nerlos! **Developer response:** Hi Miquella. Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our products and services. ### 5/5 — Awesome *2020-09-28, version 1.0* I love app and will share great with my friend ### 5/5 — Nice app!!! *2020-09-25, version 1.0* The very useful app for loss and found stuff on iPhone. We can find my phone by push the button on the bluetooth device easily. ## Most critical reviews (10 lowest-rated) ### 1/5 — Unhappy *2024-01-19, version 3.4.2* I bought five of these and find them to be of no use to me. You must be within Bluetooth range to be connected. Otherwise it will show you on a map where you were when last connected but that doesn’t help if the sensor is then moved to a different location whilst you are out-of-range. Sadly not what I thought I was purchasing- and they’re not cheap. ### 1/5 — Bad customer service *2023-12-26, version 3.4.2* I received my Nerlos tracker about two months ago. It came with a dead battery so we bought four more batteries to put in and as soon as they were put in it wouldn’t even turn on it. We checked the batteries and they were dead. I have called Nerlos several times to talk to Customer Service but all I can do is leave a message. No one emailed me. No one‘s called me, no one’s text me and I was really hoping this one would work but it isn’t and no one is supporting me so I am not a very happy customer right now. Please do something if you can. ### 1/5 — Pretty bad compared to other available tech *2023-07-26, version 3.4.2* You have to be within range to locate it and you can’t locate on a map It’s only by sound The button is very easy to push, turning the unit off and rendering it useless ### 4/5 — Takes long to load *2023-07-10, version 3.4.2* It takes long to load the devices. Please fix this. ### 4/5 — Nice *2020-10-26, version 1.0.16* Good. But not perfect. Sometimes does not show last location reliably. But good enough to help keep stuff from being lost... Great concept. ### 5/5 — Tracking *2020-10-26, version 1.0.16* Very convenient to use and the trackers are very small to use on other items. ### 5/5 — Security! *2020-10-14, version 1.0.16* Worth having to secure your phone.. ### 5/5 — Effective *2020-10-14, version 1.0.16* This app is very helpful in detecting lost phone. ### 5/5 — Good tool *2020-10-14, version 1.0.16* Really useful app and very effective ### 5/5 — Pet *2020-10-14, version 1.0.16* Use this for my pet. It's just incredible. ## Most praised reviews (5 highest-rated) ### 5/5 — Tag is good *2020-10-14, version 1.0.16* Best part is that the tag can be attached to just about anything you want to find ### 5/5 — Get it *2020-10-14, version 1.0.16* It's certainly the best for anti-theft. Highly recommended ### 5/5 — Accurate *2020-10-14, version 1.0.16* It's what I need to get my phone back and accurate location of the device. ### 5/5 — Good *2020-10-14, version 1.0.16* Very good and helpful App, trust me...!!! **Developer response:** Hi Daimar! Knowing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing us, and we look forward to serving you for many years to come! ### 5/5 — Nice *2020-10-14, version 1.0.16* Absolutely incredible app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*