# NESCAFÉ É Connected Mug

> Smart mug companion for coffee recipes, customization, and social features. (iPhone/iPad app by Nestlé.)

- Source: https://appshunter.io/ios/app/nescafe-e-connected-mug/id1400847099 (this page in markdown: same URL + `.md`)
- Developer: [Nestlé](https://appshunter.io/developer/451455699)
- Category: Food & Drink, Lifestyle
- Price: Free
- Rating: 1.42/5 from 414 App Store ratings · 20 written reviews indexed
- Age rating: 9+
- Requires: iOS 14.0 · 90 MB
- Languages: American English
- Released: 2018-10-01
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nescafe-e-connected-mug/id1400847099/reviews.md

## What is NESCAFÉ É Connected Mug?

Discover the versatility of NESCAFÉ with this new connected coffee-maker that will give you access to all your favorite coffee recipes, anytime, with those who matter!  

The NESCAFÉ É Connected Mug Application is the perfect companion for your NESCAFÉ É Connected Mug to get the best NESCAFÉ recipes (hot or cold*, with water and/or milk), discover new ones, and adjust beverage temperature to your taste. The Application as well provides you with additional content on how to best use your new NESCAFÉ companion (FAQ, troubleshooting, step-by-step guided preparation). On top, the application is equipped with social features to meet and chat with friends over delicious coffee with NESCAFÉ É 

In addition, each time you brew a cup of coffee using the Application, you will have access to an exclusive game with exciting challenges to unlock & reveal 

The App’s purpose is to drive remotely the mug, when connected to the docking station (and plugged) & to access to additional functionalities when preparing a cup.  

* cold temperature to be prepared out of cold water / milk.

## Key features

- Access to coffee recipes
- Customize beverage temperature
- Discover new recipes
- Brewing game with challenges
- Social chat features
- FAQ and troubleshooting guides

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/nescafe-e-connected-mug/id1400847099/reviews.md

### 4/5 — E mug

*2025-03-23*

I m using this mug since 5 years service is very good they also replaced my mug the issue sometime happens with application please improve it and service center number in one go

Please

### 1/5 — Only bugs

*2025-02-27*

It is handy in the sense that you can control the device with your phone.
You can use the mug without the app too. But when you’ve developed the app make sure eth works well. At least just the basics. After downloading and logging in for the third time now, the app crashes at launch. And i have to delete the app, redownload it and relog in.
There have been so many issues as such in the reddit and everywhere but these people don’t seem to care to fix it.

### 1/5 — The app doesn’t work.

*2025-02-01*

⭐☆☆☆☆

I recently purchased the Nestle e-Mug, and I was really excited to use it. However, my experience has been incredibly frustrating. The iOS app keeps crashing every time I try to connect it to the mug, making it unusable. I've tried reinstalling the app and troubleshooting, but nothing seems to work. It's disappointing, considering I expected a seamless experience. I hope Nestle addresses these issues soon, as the product seems promising but is sadly let down by the app. Would not recommend until they fix these bugs! I am cheated for 6 K bugs and threw itaway in recycle garbage.

### 1/5 — Disappointed

*2024-05-10*

I recently purchased the eNescafe coffee machine, excited about the prospect of brewing coffee with just a tap on my phone. However, my enthusiasm quickly turned into frustration as I encountered numerous issues with the eNescafe app.

Despite multiple attempts over the past five days, I have been unable to use the app successfully. It's disheartening to invest in a product with such innovative potential, only to find that it's practically unusable without the accompanying app.

The idea of controlling coffee-making through an app is intriguing, but it falls flat when the app itself fails to function properly. The app's erratic behavior has left me feeling disappointed and disillusioned with my purchase.

Nescafé needs to address these issues promptly. As it stands, the eNescafe experience feels like a waste of money. I hope Nescafé takes swift action to rectify the app's shortcomings and restore the promise of convenience and enjoyment that initially attracted customers like me.

### 1/5 — Waste of money

*2020-10-06*

Such a worst app I have ever seen, this app is like use and through things we can only use this app one time second time the app is not opening, if you have to use the app again then you have to uninstall the app and then reinstall. I have spend 6.5k to buy this. If they will give these types of services then in future Nescafé will drown their name.

### 1/5 — The App crashes repeatedly

*2020-10-06*

I see a large number is reviews complaining about the app. The same does not seem to have been addressed. 

On iOS, the app repeatedly crashes and shuts down without any error message. One has to repeatedly delete and re-install the app.

A machine that doesn’t work without an app- what use it would be. Nescafé, please tighten your belts, and provide value to the consumer for which you have charged them.

### 1/5 — Hopelessly Disappointed

*2020-09-01*

Why on earth is the app not working??
It defeats the whole purpose of the concept of doing it through app when the app itself never works. I spent bloody 6.5k for something that doesn't work so I feel cheated. Please fix this app or I'll have to file a complaint in consumer court for false advertising and selling defective product.

I'm looking forward to hear from you'll.

### 4/5 — Product is good

*2020-07-06*

Coffee is good
Quality of product is good
Everything is feel good

But app is not working in iPhone don't know what to do anyone can help please

### 1/5 — Needs to be installed everytime you drink a coffee

*2020-06-26*

This app works only once, it the first time when you install it. From the second time the app crashes everytime you start it. Without the app, a lot of functionalities of the mug are constrained. The updates are of no use. I am unsure how the quality guys at apple allowed this to even debut at the AppStore

### 4/5 — The only is that the app keeps crashing

*2020-06-11*

The app keeps crashing every second day and then I have to delete and re-install it. Kindly fix it up.

## Frequently asked questions about NESCAFÉ É Connected Mug

### What can I do with the NESCAFÉ É Connected Mug app?

The NESCAFÉ É Connected Mug app allows you to access and discover hot and cold coffee recipes, customize beverage temperature, and access guides for using your smart mug. It also includes social features and an exclusive brewing game.

### Does the NESCAFÉ É Connected Mug app have ads?

No, the NESCAFÉ É Connected Mug app does not contain advertisements.

### What devices is the NESCAFÉ É Connected Mug app compatible with?

The NESCAFÉ É Connected Mug app is supported on iPhone and iPod devices.

### How often is the NESCAFÉ É Connected Mug app updated?

The latest version of the NESCAFÉ É Connected Mug app is 1.7.1, and it was last updated on May 11, 2026. This indicates a recent update, suggesting ongoing support.

### What is the age rating for the NESCAFÉ É Connected Mug app?

The NESCAFÉ É Connected Mug app has an age rating of 9+, making it suitable for users aged nine and older.

### Can I make cold coffee drinks with the NESCAFÉ É Connected Mug app?

Yes, the app supports preparing cold coffee recipes using cold water and/or milk. This feature allows for a wider variety of beverage options beyond hot coffee.

### What are users saying about the NESCAFÉ É Connected Mug app?

The NESCAFÉ É Connected Mug app has an average rating of 1.4 stars from 414 ratings. This suggests that user satisfaction is currently low, with potential areas for improvement.

### Does the NESCAFÉ É Connected Mug app require a purchase?

No, the NESCAFÉ É Connected Mug app is available for free. There are no in-app purchases or subscription fees associated with its use.

## Version history (last 5 releases)

### 1.7.1 — 2026-05-11

•  Bug fix and minor app improvements.

### 1.7.0 — 2025-07-22

•  Bug fix and minor app improvements.

### 1.6.13 — 2025-06-24

•  Bug fix and minor app improvements.

### 1.6.12 — 2025-03-19

•  Bug fix and minor app improvements.

### 1.6.10 — 2024-10-21

•  Bug fix and minor app improvements.

## More apps by Nestlé

- [Nestlé Cocina. Recetas y Menús](https://appshunter.io/ios/app/nestle-cocina-recetas-y-menus/id463474064)
- [Nestlé Medical Hub](https://appshunter.io/ios/app/nestle-medical-hub/id490482942)
- [Petfinder - Adopt a Pet](https://appshunter.io/ios/app/petfinder-adopt-a-pet/id557228073)
- [Tummyfish](https://appshunter.io/ios/app/tummyfish/id1139166275)
- [ネスカフェ アプリ](https://appshunter.io/ios/app/id1151866127)
- [The Purina Pack](https://appshunter.io/ios/app/the-purina-pack/id1194765050)

All apps by Nestlé: https://appshunter.io/developer/451455699

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
