# Nest Pensions — user reviews > 131 indexed App Store user reviews of Nest Pensions by NEST Corporation. - Source: https://appshunter.io/ios/app/nest-pensions/id6477530993/reviews - App overview in markdown: https://appshunter.io/ios/app/nest-pensions/id6477530993.md ## What do users think of Nest Pensions? Overall sentiment: negative **Pros** - 👍 User-friendly app - 🚀 Smooth performance - 💡 Useful pension management features - 🔒 Secure access to pension details **Cons** - 🐛 Frequent login issues - 🐛 Crashes and white screen bugs - 🔒 Lack of biometric login options - 🔍 Missing key pension details **Commonly reported bugs** - App crashes on launch - Login screen freezes - Incompatibility with newer devices **Most requested features** - Add biometric login (Face ID, Touch ID) - Improve login experience by remembering credentials - Provide more detailed pension information - Implement open banking integration ## Newest reviews (19 of 131) ### 3/5 — App Buggy *2026-06-27, version 1.7.0* App and website are very buggy, keeps showing balance from a previous day and not the actual up to date balance… ### 2/5 — Inconsistent Data *2026-06-26, version 1.7.0* Come on app Dev’s… you surely can do better as ‘tis Seriously concerning when you regularly check performance and the data has jumped back to read what was a few days before or even week previous!! Then check the following day and it might be the balance on the correct day! Plus it’s so laggy loading data! ### 2/5 — Works but lacks a lot of functionality *2026-06-25, version 1.7.0* I had other pension providers pension app and they were so much better so much more functions (even basic ones like see what your pot is going to be worth when you get to your retirement age nest doesn’t habe that) app is laggy and sometimes it will just freeze. ### 2/5 — Poor User Experience *2026-06-24, version 1.7.0* The App gives me the most important information I want - my pension balance. It would be useful to have more information such as the % change over the last 1,3,6 and 12 months. Balance information is not always available on a daily basis and the app sometimes needs a second login. The App itself feels a little ‘clunky’ at times and not overly professional. ### 2/5 — Does this app ever go through testing ? *2026-06-12, version 1.6.0* Constantly hangs while trying to load your pension balance. Logged in today and my total is from a week ago. I get the impression the more they try to fix this apps bugs the worse it gets. Doesn’t give me confidence in the business. ### 1/5 — App Failure *2026-05-29, version 1.6.0* This app repeatedly tells me that the same credentials I am using to successfully log into the website are incorrect. I have followed the instructions, cleared the cash etc and it still fails to work. Based on other reviews this is an ongoing issue. Please sort it out. ### 1/5 — App keep crashing *2026-05-17, version 1.6.0* Just downloaded the app to log in as it keeps saying there is a technical problem. Can someone fix this please. ### 1/5 — Useless *2026-03-14, version 1.6.0* Update address and they send letter to wrong address. Request information and get no reply ### 2/5 — App says update *2026-03-13, version 1.5.5* App says update but there isn’t an update in App Store ### 1/5 — Money gone? *2026-03-11, version 1.5.5* There is a reason why Nest is not highly regarded in the workplace pension space. They take money from your salary (as is the law), but if you choose to opt out , good luck getting any deductions refunded! ### 1/5 — Not useable *2026-02-16, version 1.5.4* There is now a message suggesting you “see how you are saving” on the launch screen. The options to “skip” or “next” do not respond at all on iPhone, so the ap is not useable. ### 4/5 — Great app *2026-02-13, version 1.5.4* Great app but could we have a flow chart adding that shows how your pension fund fluctuates over time. ### 4/5 — Inadequate at best *2026-02-02, version 1.5.4* The updated version has fixed earlier issues, Ive adjusted my score rating. Working as expected now. ### 1/5 — Impossible to sign in *2026-01-30, version 1.5.4* Despite having put correct password, the app asks for verification code which I had sent to my phone - I type it in promptly but it says my session expired - ran out of time (I tried 3 times and the same problem each time) ### 3/5 — Good, but needs improvements *2026-01-11, version 1.5.4* I have been accessing the Nest website for many years and having an app now has been a major improvement but I would like to see much more information about how my investments are doing with a track record of contributions, interest and performance. This will give me an idea whether I needed to move it to another provider or having other investment options within the app would be handy too. ### 1/5 — Can I suggest you employ some professionals *2026-01-05, version 1.5.3* Hands down the most outdated, glitchy app. Frankly an embarrassment to be deployed by an organisation responsible for billions of pounds worth of investment. Can I suggest you employee a professional to completely redesign your app. Or frankly even a GCSE computer science student would make it much better. ### 1/5 — ???? App not accessible ! *2025-12-04, version 1.5.3* Why has the app stopped working??? ### 1/5 — Inadequate at best *2025-12-04, version 1.5.3* This app is absolutely flaky. It just doesn’t work, won’t log in, says ‘page not found’. Just not good enough. ### 1/5 — Unusable app *2025-12-01, version 1.5.3* The app is unusable, even when updated to the latest version. You get stuck on the opening screen where your options are “skip” or “next”, though neither options work ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-08-13, version 1.7.2* I'm as impressed with app as I am with the pension itself NOT AT ALL. App is useless and the pension (chosen by my employer) is running at a loss when every other investment I have is performing well. I'm almost hoping my contract ends so I can then transfer the pension to another provider. ### 1/5 — Error Ridden *2026-08-07, version 1.7.2* Awful app that keeps crashing when I’m trying to update personal information and beneficiary. I tried using the website but the same happens there. Stuck with it as the company I work for have chosen Nest as the provider!! ### 1/5 — Charlie 4317 *2026-07-14, version 1.7.0* Not good enough, slow to load most of the time, sort it out. ### 1/5 — Poor *2026-07-08, version 1.7.0* It won’t even let me log into my account ### 1/5 — Worst customer service I have ever experienced *2026-07-03, version 1.7.0* I have been trying to transfer my pension from NEST to another pension provider and signed every document they requested for. Despite this, I keep receiving mail after mail telling me I must visit MoneyHelper before my pension can be transferred. This is 2026 and I have successfully transferred pension from other providers without any unnecessary delays or endless back and forth . NEST has made what should be a simple process incredibly frustrating and time consuming. I understand the importance of safeguarding customers I am not vulnerable and I am fully capable of making my own financial decisions. I have clearly stated that I want my pension transferred, yet the request continues to be delayed by unnecessary requirements. ### 1/5 — Issues with login *2026-07-02, version 1.7.0* Can login website easy, app I can login and then mystic-NIN needed. Writing my NIN- technical issues! This is day 3 I’m trying to login with no results ### 1/5 — App does not work *2026-07-01, version 1.7.0* App would be ideal for quick reading of letters but it doesn’t work ### 1/5 — Never works *2026-06-30, version 1.7.0* Always says 502 error ### 1/5 — Avoid *2026-06-25, version 1.7.0* App is awful. The scheme is also not competitive. Avoid. ### 1/5 — Lack of information on investments *2026-06-05, version 1.6.0* I’ve been with nest for 7-8 years. In all that time it’s been impossible to try and easily find the performance of my investments. All I see is that it goes up or down, but by what percentage? Or what time frame? Projected final retirement pot? Without having to download certain fund document and do it myself. Nest must be the only provider that does this. I have pensions from 3 other providers and they are all much easier to use and provide much more information. For that reason Im transferring my pension out. Simply not good enough in 2026 Edit: Why should I have to call your investment team to do such a simple task? Should I call them every time I want to check my pensions performance? Fidelity as an example has it displayed as soon as you log in. It’s 2026 not 2006. ## Most praised reviews (10 highest-rated) ### 5/5 — Seems good! *2026-06-24, version 1.7.0* Some room for improvement but overall great to just see how much my employer and me are contributing. Great stuff. ### 5/5 — Like it *2025-09-29, version 1.5.1* Can see my pensions. But cant top up ### 5/5 — Great job on the updates! *2025-07-01, version 1.5.0* The Nest app is now really good having received significant updates since its first release. Thank you to the devs for adding biometric log in too👏 ### 5/5 — Like it *2025-06-14* Easy to use. Glad biometrics now there. So easy to check my money and change my details. Anything anywhere anytime 👏 **Developer response:** Hi Viktor, thank you for taking the time to leave a review. We are pleased to hear the app is useful for you to keep track of your savings. We hope you continue to enjoy your saving journey with us. CM- The NEST Team ### 5/5 — Nice App *2025-05-13, version 1.4.1* Nicely designed app. Provides my savings and allows me to change details. Will be good to have biometrics ### 5/5 — Sleek and easy transforming the way I manage my pension. *2025-02-06, version 1.4.0* Great to see Nest Pensions have introduced an app which has transformed the way I manage my pension. The user interface is sleek making it easy to navigate and have control of my pension. The performance is smooth and reliable with no glitches. Overall the Nest app is a must have for anyone looking to manage their pension in a quick and easy way. Highly recommend! ### 5/5 — Finally! *2025-02-06, version 1.4.0* Just what I needed to be proactive ### 5/5 — Useful App *2025-02-06, version 1.4.0* Glad to see the app working and in motion! It gives me quick access to my pension pot and see the recent contributions. Hope to see more options on the app soon. ### 5/5 — Good app for pension *2025-02-06, version 1.4.0* Easy and straightforward for checking my pension pot and see how my savings are growing. ### 5/5 — Fantastic! *2025-02-06, version 1.4.0* I love this app - its user-friendly and has made managing my pension so much easier. I highly recommend it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*