# Nest — user reviews > 4,132 indexed App Store user reviews of Nest by Nest Labs, rated 4.60/5 from 2,554,075 ratings. - Source: https://appshunter.io/ios/app/nest/id464988855/reviews - App overview in markdown: https://appshunter.io/ios/app/nest/id464988855.md - Rating breakdown: 5★ 2,084,475 · 4★ 226,451 · 3★ 81,508 · 2★ 41,697 · 1★ 119,944 ## What do users think of Nest? Overall sentiment: negative **Pros** - 🚀 Easy to use - 🔒 Reliable security features - 📽️ Good video quality - 🔔 Useful alerts and notifications - 🌐 Convenient remote access **Cons** - 🐛 Frequent connectivity issues - ⏱️ Slow app performance - 🔒 Overly complex setup and login process - 💰 Expensive subscription required for full functionality - 🔋 Battery life issues with cameras **Commonly reported bugs** - Inconsistent home/away detection - Thermostat schedule resets unexpectedly - Smoke detector false alarms - Camera feed freezes or fails to load **Most requested features** - Improved scheduling and automation options - Better integration with other smart home devices - More customization options for alerts and notifications - Offline viewing and recording capabilities ## Newest reviews (11 of 4,132) ### 2/5 — Ca time?? *2026-08-15, version 5.87.2* I cannot change the time to my local UK time, it is always 8 hours behind! Big nuisance ### 3/5 — Good enough *2026-08-14, version 5.87.2* I don’t like the scheduling ### 1/5 — Schedule *2026-08-13, version 5.87.2* I keep changing and setting my thermostat and it keeps changing it’s self ### 1/5 — Abysmal App *2026-08-13, version 5.87.2* Very slow application compared to non subscription apps. ### 1/5 — Can’t connect *2026-08-13, version 5.87.2* Bad app ### 1/5 — Peak hours out of control *2026-08-12, version 5.87.2* Letting energy providers overwrite schedules which actually spike consumption of energy ### 1/5 — Expiring smoke alarm *2026-08-12, version 5.87.2* How could you not give your customers a way to silence the alarm telling you it’s expiring every night when it won’t expire for over a month. So infuriating! ### 1/5 — Automatic eco *2026-08-12, version 5.87.2* It’s like 100 degrees here and the eco turns the heater on automatically ### 2/5 — Disappointed *2026-08-12, version 5.87.2* Cameras not capturing views ### 1/5 — Logging in *2026-08-12, version 5.87.2* Why is it so difficult to log in while I’m traveling ; the security , what is someone gonna steal my camera info Reason I got this is so I can check or log in while traveling ### 1/5 — Thermostat *2026-08-12, version 5.87.2* App Always shows offline but thermostat is working fine ## Most critical reviews (10 lowest-rated) ### 1/5 — App no longer good *2026-08-16, version 5.87.2* Since Google takeover, the app switches to Away when I’m not. Very clunky ### 1/5 — Stop overriding my temperature!!! *2026-08-15, version 5.87.2* Despite the fact that I opted out of Nest’s seasonal temperature adjustments I keep coming home and the house is 5 degrees warmer than I set it. Away settings are off and I’ve gone to great lengths to keep the house at a certain temperature. Stop being big brother and overriding the thermostat settings! I pay the bills, not Nest. ### 1/5 — Bad upgrade *2026-08-14, version 5.87.2* I hated it when google forced everyone with the older nest products to purchase new ones They cut off support for older thermostats. So if you purchase one. You have to worry about loosing control over a product you purchase. The older ones worked perfectly fine and then all of a sudden. They didn’t work. I have lost all respect for this company and its support. Before you bought a product it would work Now you have to worry about how long the product will last before it ### 1/5 — I DO NOT RECOMMEND THIS PRODUCT *2026-08-14, version 5.87.2* After using for many years now Nest app only allows me to login with Google which gives them access to unnecessary personal data from user, families email addresses and home devices. App no longer let me reset password and only allowed me to continue with Google so you’re forced to accept terms to give them your info otherwise it will not work which wasn’t the case before. ### 1/5 — Camera doesn't work *2026-08-14, version 5.87.2* Camera Does not stay connected ### 1/5 — Have a mind of its own *2026-08-14, version 5.87.2* Can’t get consistent settings. Even though I set the temperature for 78 in the morning and thermostat shows 89, the heater still comes on. ### 1/5 — Who’s in charge here? *2026-08-14, version 5.87.2* Fighting with my Nest to control the temperature in my home is insane. Am I not the human who pays the bill? Furthermore, being uncomfortable while my utility bill is still high is frustrating. ### 1/5 — Gonna throw the thermostat out *2026-08-13, version 5.87.2* Don’t buy it shifts temps even when eco is off. ### 1/5 — Glitches on schedule view *2026-08-13, version 5.87.2* Very disappointed with update that makes the schedule view glitch. Monday row is completely covered by to bar and scrolling is not possible. Sunday row is also covered by bottom bar. I have this app for ten years, never had this problem before ### 1/5 — Scheduling *2026-08-13, version 5.87.2* Cold air is always turning on because it always makes its own schedule up. I wish i could just clear the schedule and take control. Fix this! ## Most praised reviews (10 highest-rated) ### 5/5 — 🤷🏻‍♂️ *2026-08-16, version 5.87.2* 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️ ### 5/5 — The best *2026-08-16, version 5.87.2* I have had nest cameras for many years The picture quality and ease of use is second to none Thank you nest for making a great product ### 5/5 — Hard to contact *2026-08-16, version 5.87.2* My camera has list some of it’s width, and doesn’t always notify me of movement. It’s been impossible to contact best to resolve. May need to replace. ### 5/5 — Great/Reliable Product *2026-08-14, version 5.87.2* We have had a nest thermostat for well over 10 years and it is definitely the most reliable thermostat we have ever owned. It does help us save money every year both in the winter and summer months. ### 5/5 — LOVE THE CONTROL *2026-08-13, version 5.87.2* Having two homes in two cities it is such a GIFT to be able to control and schedule temperature setting even when away anywhere you are! ### 5/5 — The best *2026-08-13, version 5.87.2* It is very good and very functional. I have the a great time with it. ### 5/5 — Availability of info *2026-08-13, version 5.87.2* Able to see what is going on at the front of my house is important and relatively easy to access! ### 5/5 — Great product *2026-08-13, version 5.87.2* I have the fire and co2 alarm. Have had it for several years now. Only changed the batteries in it once. Monthly sound checks. It’s nice that it talks and will sound an alarm if needed when you have young children that can hear what it is saying. ### 5/5 — Temperature *2026-08-13, version 5.87.2* I can not keep the temperature on an exact number it’s keep jumping up to a warmer temperature how can l fixed that to stay on the temperature l want. Thnx ### 5/5 — Easy use *2026-08-12, version 5.87.2* Find the Nest app. Very easy to use, best thing is being able to set the conditions while traveling and on the way home --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*