# Nestlé Waters — Your Daily Hydration Partner

> Official app for ordering and managing Nestlé Waters hydration plans and deliveries. (iPhone/iPad app by Nestlé.)

- Source: https://appshunter.io/ios/app/nestle-waters/id1534123726 (this page in markdown: same URL + `.md`)
- Developer: [Nestlé](https://appshunter.io/developer/451455699)
- Category: Food & Drink
- Price: Free
- Rating: 4.20/5 from 1,051 App Store ratings · 199 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 63 MB
- Languages: American English, Arabic
- Released: 2021-07-12
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nestle-waters/id1534123726/reviews.md

## What is Nestlé Waters?

Hydrate your body and mind - every day. Because feeling good starts with great hydration.
The official Nestlé Waters app is the simplest way to better hydration, straight to your door.
Here’s what you’ll love:
•	Hydration Plans: Subscribe and never run out of water
•	Free Delivery: Fresh water brought right to your doorstep
•	Bottles for Every Need: From 5-gallon refills to on-the-go sizes—perfect for home, office, or school
•	Easy-to-Use Dashboard: Track your orders, manage your balance, and update delivery preferences
•	Quick Setup: Use Apple Pay or other secure payment methods to get started in seconds
•	Dispenser Cleaning Services: Keep your hydration setup fresh and ready

Trusted quality. Great taste. Hydration made simple.

## Key features

- Hydration plans with subscription
- Free home and office delivery
- Variety of bottle sizes
- Order tracking and management
- Secure payment options
- Dispenser cleaning services

## What do users think of Nestlé Waters?

Overall sentiment: negative

**Pros**

- 💧 Great water taste
- 🌟 Excellent service
- 👍 Easy to use app
- 🔍 Improved app functionality

**Cons**

- 🐛 App crashes and bugs
- ⏱️ Slow and unresponsive app
- 🚫 Delivery issues and delays
- 💰 Expensive products
- 🤖 Poor customer service

**Commonly reported bugs**

- Login and registration problems
- Server connectivity issues
- Incorrect order history and balances
- Inability to complete purchases

**Most requested features**

- Easier navigation and user experience
- Ability to track order status
- More payment options like Apple Pay
- Improved subscription management

## Recent user reviews (10 of 199)

All indexed reviews: https://appshunter.io/ios/app/nestle-waters/id1534123726/reviews.md

### 1/5 — OTP late

*2026-08-14, version 3.5.6*

Otp disappear fast

### 1/5 — Website and app doesn’t work

*2026-07-21*

The application as well as website is pathetic. Even after the OTP Verification, it does not move to the next step. And it has been like this for over 1 year, still nothing has been done about it.

### 1/5 — التطبيق لايعمل في مصر

*2026-07-18, version 3.5.6*

التطبيق بدائي جدا ويوجد فيه الكثير من المشاكل البرمجية حيث انه في مصر لايقبل شراء الكوبونات

### 1/5 — Can’t log in

*2026-06-19, version 3.5.6*

Terrible app - impossible to login, it doesn’t send an sms code

### 1/5 — Delivery

*2026-06-15, version 3.5.6*

Horrible service I just signed up , first they said Friday and it didn’t show up then Saturday it didn’t show up then Tuesday and now I checked the app and it’s the next Tuesday so you want me to wait two weeks for you to deliver my water , every other company would’ve done that in two days , I need my money back.

### 5/5 — Quality and Logistics

*2026-06-10*

Amazing quality,I would say the best in the region and the delivery guys are damn there on time ! Always,having the best experience ever !!

### 5/5 — Dr

*2026-06-08, version 3.5.6*

Alhossan

### 1/5 — Stay away they have no clue what they r doing

*2026-06-06, version 3.5.6*

Delivery Dates change from email to app - I pay and after 3 days no one delivers. Terribly managed

### 1/5 — Frustrating!

*2026-06-05, version 3.5.6*

Very frustrating, hard to log in, have to search for the same thing every month as does not record your last purchase. Just painful!

### 1/5 — Formal Complaint – Misleading Water Offer (760 EGP) & Refusal to Refund

*2026-05-14, version 3.5.5*

This offer is completely misleading and unacceptable. I was charged 760 EGP under a deal that was not clearly explained, but I only received 2 gallons.

When I realized this and asked to return the gallons and get my money back, the request was refused. This is not transparent or fair business practice.

At this point, I do not want any further communication, coupons, or offers from your company. Take back your gallons if needed, or consider the matter closed, but do NOT contact me again under any circumstances.

I demand that my details and phone number be removed immediately from your system. Any further contact will be considered harassment and I will escalate this complaint to the Consumer Protection Authority.

## Frequently asked questions about Nestlé Waters

### What does the Nestlé Waters app do?

The official Nestlé Waters app is designed to make staying hydrated simple. It allows users to subscribe to hydration plans, order water deliveries directly to their door, and manage their account preferences. The app also offers features like order tracking and dispenser cleaning services.

### What are the key features of the app?

Key features include subscription-based hydration plans to ensure you never run out of water, free delivery of fresh water, a range of bottle sizes for different needs (from 5-gallon refills to on-the-go sizes), an easy-to-use dashboard for tracking orders and managing preferences, and secure payment options for quick setup. Dispenser cleaning services are also available.

### How much does the app cost?

The app itself is free to download and use. The cost is associated with the water products and services you choose to purchase through the app, such as subscription plans for water deliveries or dispenser cleaning services.

### Who is this app for?

This app is ideal for anyone who wants a convenient and reliable way to ensure they have a consistent supply of quality drinking water at home or in the office. It's particularly useful for those who prefer not to carry heavy water bottles or want to automate their water supply.

### Can I track my orders and deliveries?

Yes, the app features an easy-to-use dashboard that allows you to track your orders, monitor your balance, and update your delivery preferences. This ensures you are always informed about the status of your water deliveries.

## Version history (last 5 releases)

### 3.5.6 — 2026-06-01

We’ve made enhancements to improve your experience:

Bug Fixes & Performance Updates.

Thanks for being part of the journey - stay hydrated!

### 3.5.5 — 2026-04-07

We’ve made enhancements to improve your experience:

Bug Fixes & Performance Updates.

Thanks for being part of the journey - stay hydrated!

### 3.5.4 — 2026-01-19

We’ve made enhancements to improve your experience:

Bug Fixes & Performance Updates.

Thanks for being part of the journey - stay hydrated!

### 3.5.3 — 2025-11-17

We’ve made enhancements to improve your experience:

Bug Fixes & Performance Updates.

Thanks for being part of the journey - stay hydrated!

### 3.5.2 — 2025-09-12

We’ve made enhancements to improve your experience:

Bug Fixes & Performance Updates.

Thanks for being part of the journey - stay hydrated!

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## More apps by Nestlé

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All apps by Nestlé: https://appshunter.io/developer/451455699

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*