# Net 10 My Account

> Mobile app for managing Net 10 wireless service, including usage, airtime, and profile. (iPhone/iPad app by TracFone Wireless, Inc..)

- Source: https://appshunter.io/ios/app/net-10-my-account/id960091021 (this page in markdown: same URL + `.md`)
- Developer: [TracFone Wireless, Inc.](https://appshunter.io/developer/642616791)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.81/5 from 6,893 App Store ratings · 78 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 107 MB
- Languages: English
- Released: 2015-02-01
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/net-10-my-account/id960091021/reviews.md

## What is Net 10 My Account?

Take command of your wireless service, anywhere at any time! The new and improved Net 10 My Account App lets you manage your wireless service right from your phone.  In fact, all you need is a Net 10 account and your phone. 
If you are a Net 10 customer, you can use this App to manage all aspects of your wireless service.

Here is how it works:
Download and open the app, then proceed to the End User License Agreement.

- If you agree to the End User License Agreement, you will have the option to log in if you already have a Net 10 Account, or use the app to create one!

- Upon logging in, you will be able to track your Data Usage on your Home Screen, redeem Net 10 Airtime PINs, and purchase Net 10 airtime with a Credit Card. 
You can also update your Net 10 Profile, among many others features!
Airtime PINs are located on the back of the Net10 Service Card or on your register receipt. To read the PIN on a Net 10 Service Card, locate the grey strip on the back of the card. Scratch off the gray strip to reveal the PIN.

Service Cards are sold at over 80,000 retail locations across the United States; visit https://www.net10.com/direct/retailers for more information. 

Not a Net 10 customer? Switch now! Visit us at http://www.net10wireless.com  for more information.

Net10 from TracFone, a Verizon Company.

## Key features

- Track data usage
- Redeem airtime PINs
- Purchase airtime with credit card
- Update profile
- Manage wireless service

## What do users think of Net 10 My Account?

Overall sentiment: negative

**Pros**

- 💻 Functional service plan
- 🎉 Great notifications
- 👍 Excellent app
- ⭐ Great company
- 🤗 Awesome job
- 🔥 Awesome app
- 🎁 Rewards program
- 🛒 Convenient billing

**Cons**

- 🤬 Horrible app
- 🔒 Steals card information and blocks account access
- 🤖 Poor customer service
- 🐛 Buggy app with frequent crashes
- 📉 Declining service quality over time
- 🚫 No network service regularly
- 🔒 Login issues and account access problems

**Commonly reported bugs**

- App crashes and freezes
- Login issues and account access problems
- Billing and payment processing errors
- Unreliable network connectivity

**Most requested features**

- Improve app stability and reliability
- Enhance customer service and communication
- Implement dark mode and other UI improvements
- Improve account management and billing features
- Expand coverage and network reliability

## Recent user reviews (10 of 78)

All indexed reviews: https://appshunter.io/ios/app/net-10-my-account/id960091021/reviews.md

### 1/5 — Worse hone carrier around

*2025-09-09, version 8.2.9*

I would leave 0 stars but the lowest it allows is 1 
Apparently net10 does NOT allow customers of more than 10 speak to a supervisor I’m waiting for the corporate office to recieved the videos I sent and someone will be calling me with 24 hours NET10 Is a JOKE!

### 1/5 — What’s Happened?

*2025-07-31, version 8.2.8*

This company used to be really good. The benefits, perks, and even the app was really easy to understand and use. Now, the app is glitchy (with no meaningful updates to patch actual problems) and the overall experience has just dramatically declined in the last 5-6 years.

### 5/5 — NET10 Landline

*2025-03-11, version 8.2.6*

love my landline serviced by NET10, they offer great landline plans. Never had any problems!!! THANKS NET10‼️

### 1/5 — Net 10 steals card information and blocks you from logging in so you can’t change it.

*2025-03-06, version 8.2.6*

I have used Net10 for about 15 years now and they lose my login information and block me from accessing my account online and on the app. Just about every year and a half. They also charge my cards way before my bill is actually due. Very dissatisfied with Net10 and the customer service is very poor and slow and very hard to understand then as well! Better off getting a prepaid service airtime card instead of giving them your card info! They shorten your service days otherwise. I would highly recommend finding another company.

### 4/5 — Functional Service Plan

*2024-12-15, version 8.2.5*

I have had this plan for a couple years, and it’s true that I could rely on this service to support my needs.

### 1/5 — Horrible app

*2024-09-18, version 8.2.4*

Horrible app, can’t do anything,keeps asking me to log in,when I was already

### 5/5 — Awesome Job!!!

*2024-08-20, version 8.2.4*

Provider is efficient and always there when you need it, love the app too!

### 3/5 — Sign In

*2024-05-15, version 8.2*

I still have to put in my password even after doing FaceID??

### 5/5 — Net 10

*2024-04-26, version 8.1*

Great company. I get great service and support for when I need it

### 5/5 — Great Services

*2023-12-20, version 7.5*

Very convenient. Fast and easy service

## Frequently asked questions about Net 10 My Account

### What can I do with the Net 10 My Account app?

The app allows you to manage all aspects of your Net 10 wireless service. You can track your data usage, redeem Net 10 Airtime PINs, purchase more airtime using a credit card, and update your Net 10 profile.

### How do I get an Airtime PIN?

Airtime PINs are typically found on the back of your Net10 Service Card or on your register receipt. For service cards, scratch off the grey strip on the back to reveal the PIN.

### Is the Net 10 My Account app free to use?

Yes, the app itself is free to download and use. Any costs associated with the app would be for purchasing Net 10 airtime or services, which are separate transactions.

### Who is this app for?

This app is designed for current Net 10 customers who want a convenient way to manage their wireless service directly from their smartphone. It provides easy access to account information and essential management features.

### Where can I buy Net 10 Service Cards?

Net 10 Service Cards are available at over 80,000 retail locations across the United States. You can find a retailer near you by visiting the official Net10 website and using their retailer locator tool.

## Version history (last 5 releases)

### 9.1 — 2026-04-08

Performance and stability improvements.

### 8.2.9 — 2025-09-04

Performance and stability improvements.

### 8.2.8 — 2025-05-08

Performance and stability improvements.

### 8.2.7 — 2025-03-26

Performance and stability improvements.

### 8.2.6 — 2025-02-20

Performance and stability improvements.

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## More apps by TracFone Wireless, Inc.

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All apps by TracFone Wireless, Inc.: https://appshunter.io/developer/642616791

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*