# Net Check In - The Joint — user reviews

> 77 indexed App Store user reviews of Net Check In by Innovative Computer Software, rated 4.07/5 from 515 ratings.

- Source: https://appshunter.io/ios/app/net-check-in-the-joint/id1008306196/reviews
- App overview in markdown: https://appshunter.io/ios/app/net-check-in-the-joint/id1008306196.md
- Rating breakdown: 5★ 367 · 4★ 24 · 3★ 16 · 2★ 11 · 1★ 97

## What do users think of Net Check In?

Overall sentiment: negative

**Pros**

- 🌟 Great service and staff
- 👍 Easy check-in and appointment process
- 💯 Excellent chiropractors and treatment

**Cons**

- ❌ Limited app coverage - only works in certain areas
- ⏱️ Inaccurate wait time estimates
- 🔍 Missing locations and information
- 🤔 Confusing and unreliable app functionality

**Commonly reported bugs**

- App doesn't recognize local locations
- Check-in and wait time features not working properly
- Notifications and alerts not functioning as expected

**Most requested features**

- Show doctor schedules and availability
- Integrate with account information and membership details
- Expand coverage to all locations nationwide

## Newest reviews (17 of 77)

### 2/5 — Works only in the ATL area

*2024-05-17, version 2.3.5*

Unfortunately this app seems only to work in the ATL area. I’ve recently moved and I can’t seem to find nor check in at any location…

### 1/5 — Does not work in my state.

*2023-08-12, version 2.3.5*

Shows availability in Atlanta only. I am not in Georgia

### 1/5 — Great idea. Too bad it does nothing.

*2023-08-05*

In Az only one location is listed and for that one you cannot check in. Not sure what the point is or why in the world this app would get rolled out without including all locations and oh I don’t know maybe the functionality it actually claims to include. What a waste.

### 1/5 — The Joint Chiropractic app

*2023-07-24, version 2.3.5*

PROS: The app. does save time in letting you know which chiropractor is working at that location. 

CONS: It seems to be limited to a handful of locations that are in the same group. It does not find Joint locations outside of my general location.

### 2/5 — Doctors

*2023-07-13, version 2.3.5*

The app should show what doctor is working, on which days.

### 1/5 — App error

*2023-07-12, version 2.3.5*

The app said 1 min wait, I signed in, got here and 2 people are waiting ahead of me.

### 1/5 — My local Joint in Roswell GA isn’t on here but others in GA are?

*2023-06-11, version 2.3.5*

What’s the deal with that? All locations should be on here.

### 1/5 — App doesn’t work at all

*2023-06-01, version 2.3.5*

I downloaded your App and it only shows Atlanta, but I live in Columbus Ohio and shows no wait times or mark any of the offices.

### 1/5 — Only shows locations in Atlanta.

*2023-05-01, version 2.3.5*

Useless, only shows locations in Atlanta, pretty useless when you live in Charlotte.

### 1/5 — Can’t find locations on the app

*2023-04-11*

The app worked great in the greater Atlanta area but it can’t find any other locations in different states/cities. I just moved cross country and it’s not showing the one that is 3 miles from me. In fact it’s not showing any locations in California although there are plenty. It’s definitely frustrating

### 1/5 — Not in My Area

*2023-02-25, version 2.3.5*

While I have used many joint chiropractic’s across the United States, this app does not show any within 1000 miles of my location. Deinstalled the app is useless.

### 1/5 — Only for ATL

*2023-01-21, version 2.3.5*

Apparently this only works in the Atlanta area. Useless!

### 1/5 — Bad app unless you live in Atlanta,GA

*2022-12-16, version 2.3.5*

App does not work other than in the Atlanta, GA area.

### 1/5 — Only in Atlanta.

*2022-10-21, version 2.3.5*

Not working elsewhere.  Lame app

### 1/5 — Completely Useless

*2022-10-13, version 2.3.5*

Not sure if they have just let their app root and die or what, but it offers little to no help.  It will not update position, does nothing for scheduling an appointment and doesn’t show account info. Needs a complete rebuild.

### 1/5 — Junk

*2022-08-10, version 2.3.5*

Get an app that works please.  Massive Fail !!! I can’t Believe the owners or workers @thejoint thinks this is acceptable in any way shape or form.  Truly disappointing when you’re a loyal customer.  Fix the app or get rid of it all together.

### 1/5 — Doesn’t work

*2022-06-11, version 2.3.5*

Only shows Atlanta area nothing for Florida

## Most critical reviews (10 lowest-rated)

### 1/5 — No Texans

*2025-03-26, version 2.3.5*

App is only good in 3 States/Cities (Phoenix, Az/Utah/Minnesota) Nothing for Texas let alone a specific town

### 1/5 — Not a fan of the app

*2025-02-08, version 2.3.5*

I’m in Atlanta and it doesn’t even show me the locations here. It only shows the locations in Minneapolis therefore it’s pointless. It would be nice to see my account information and how many sessions I have left per month.

### 1/5 — Is this Real?

*2025-01-12, version 2.3.5*

Is this supposed to be an app for The Joint Chiropractic?  Can’t do anything with it - let alone make an appointment.  Oh well.

### 1/5 — Not available

*2025-01-03, version 2.3.5*

Would love to use this app for info and quick check in but it’s not available for the area where I live. It only appears to work for a few spots in the US. What’s the point of this?

### 1/5 — App is useless

*2024-10-31, version 2.3.5*

I’m in California and this app does nothing, the only places popping up are in the middle of nowhere in other states. Only 4 locations are showing total for the whole country. Don’t waste your time downloading this trash

### 1/5 — Does not cover all locations

*2024-06-22, version 2.3.5*

Unfortunately non of the Iowa franchises are listed here so I can’t schedule anything.  App is useless unless all franchises are loaded or you live in and area where they are already on this map.

### 1/5 — Not in Texas- DON’T DOWNLOAD

*2024-01-02, version 2.3.5*

This app charged me $37.00. It only seems to service Atlanta. Nowhere does it tell you that. How do I get my money back ?

### 1/5 — Lacking

*2023-12-28, version 2.3.5*

This app only seems to be active in a few places. When I’m traveling it’s a total shot in the dark onbif I can be seen or not.

### 1/5 — Is this even active?

*2023-10-24, version 2.3.5*

Trying to schedule in Tumwater, WA and it’s like an expired app…

### 1/5 — Not ready for prime time

*2023-09-24, version 2.3.5*

Rumor has it that there are a few people in California.  However, there is nothing in California with over 100 locations, Nevada with 16 locations, or Oregon with 9 locations.  If none of my nearest locations is within 500 miles then the app is not useful at all.

## Most praised reviews (10 highest-rated)

### 5/5 — Relief

*2024-03-08*

I have been going to The Joint for more than 15 years. I really enjoy the relief provided by the qualified doctors. Thanks so much Joint!

### 5/5 — Farnsworth

*2024-02-15*

Dr Farnsworth is the best chiropractor I’ve ever found. He remembers everything that needs to be adjusted and what doesn’t need to be adjusted. He keeps me staying active and playing competitive volleyball even in my 40s.

### 5/5 — Easy App to navigate

*2023-11-07, version 2.3.5*

Love app

### 5/5 — Downtown success

*2022-06-01*

These doctors care about you. Nuff said. I live close, so this new location is a blessing. Try the Joint, it’s legit and worth the money.

### 5/5 — Rating

*2022-04-08, version 2.3.5*

Great service fast check in. Excellent staff five stars

### 5/5 — Easy check in, wait somewhere else.

*2022-02-05*

The app makes life a little easier.

### 5/5 — Great, new way of getting chiropractic care

*2022-02-02*

The staff at The Joint are friendly and professional.  I would highly recommend the joint to anybody with back problems

### 5/5 — Love on line check in

*2022-01-31*

Being able to check in ahead of time gives me a peace of mind just knowing how long the wait may or may not be.  Perfect way to fit in taking care of myself while being on the go.

### 5/5 — Great app, totally makes the membership

*2021-11-08*

I love being able to check in before I leave for the place. It's so effective and allows me the time to use my wait time to run other errands.

Also love the chiros. Excellent group of professionals.

### 5/5 — Chiropractor

*2021-09-14, version 2.3.0*

Highly recommend !!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
