# NET Credit Union — user reviews > 21 indexed App Store user reviews of NET Credit Union by NET Federal Credit Union, rated 4.90/5 from 3,092 ratings. - Source: https://appshunter.io/ios/app/net-credit-union/id1277892203/reviews - App overview in markdown: https://appshunter.io/ios/app/net-credit-union/id1277892203.md - Rating breakdown: 5★ 2,821 · 4★ 221 · 3★ 34 · 2★ 7 · 1★ 9 ## What do users think of NET Credit Union? Overall sentiment: positive **Pros** - 👍 Helpful and friendly staff - 👍 Reliable and accommodating service - 👍 Convenient banking experience - 👍 Positive customer relationships **Cons** - 🐛 Issues with checking account fees and availability - 🐛 Occasional app glitches and login problems **Commonly reported bugs** - App not functioning properly for some users - Compatibility issues with older devices **Most requested features** - Ability to transfer from shared accounts - Option to view past transaction history ## Newest reviews (8 of 21) ### 5/5 — Great Place for all your financial needs!! *2021-12-31, version 3019.0.0* Everyone can enjoy NET! ### 5/5 — Checking *2021-12-28, version 3019.0.0* My opinion about Net federal credit union the app is fine however the way they deal with a checking account on the other hand I do not like so I will be pulling my checking account from Net I’m in the process of doing that so I will not have my direct deposit coming to them anymore I’ve had a lot of issues with fees which I don’t agree with if the monies there and it’s just not available I don’t feel that you should get a fee however that’s the way you guys do business so I’ll just take my business elsewhere ### 5/5 — Net *2020-11-22, version 3015.0.0* So convenient to ck my balances etc ### 5/5 — NET is BEST *2020-10-19, version 3015.0.0* Joining NET almost 30 years ago was one of the best decisions I ever made. Thank you! ### 5/5 — App is a lot better *2020-08-01, version 3013.0.1* Online banking is very reliable now! ### 5/5 — Great to be in 2020 👍 *2020-07-26, version 3013.0.1* Nice ### 5/5 — Postings *2020-06-03, version 3013.0.1* How do I see what posted prior to three days ago? ### 5/5 — June 2020 Update *2020-06-02, version 3013.0.1* This update is what this bank needed. This new design and app is awesome and looks great. Great job ## Most critical reviews (10 lowest-rated) ### 1/5 — Digital banking?what exactly does that mean? *2026-08-18, version 4022.0.0* Sign in is a third party app ,haven’t been able to get into account for two days. So I have to drive to the bank and straighten it out . Has it been hacked? Don’t know All I get is unknown error code not exactly confidence building. Think I need to go back to paying by money orrder ### 1/5 — It never works *2020-06-02, version 19.3.20* Every time I try to log in I get a pop up error saying it can’t access it at this time. For the past THREE days I’ve gotten this error. The app is up to date as well as any phone updates. It’s nonsense. ### 4/5 — Needs improvement *2020-06-04, version 3013.0.1* Honestly this app looks and feels great, I thought it was a great improvement to the older version. However, it won’t let me transfer from shared accounts and it put me in a really big pinch today. I should not being running into such issues, once this is fixed I do believe this update would get 5 stars from me. ### 5/5 — Im happy with net credit union *2026-05-11, version 4021.0.2* They helped me in everything, very professional and is the best option in my area, love them !! ### 5/5 — The best customer service *2026-03-02, version 4020.0.0* And the app isn’t that bad - very user friendly ! Jack is the best and should be promoted as boss ☘️ ### 5/5 — Great service and great rates *2026-02-16, version 4020.0.0* I opened my NET Credit Union account over two years ago and I couldn't be happier ### 5/5 — Review *2025-08-27, version 4018.0.0* I have been banking with NET for many years. I find your staff are most helpful with all my banking needs. I recently did a consolidation loan and Jack could not have been more helpful with the process. I always recommend family and coworkers to bank with your bank. ### 5/5 — Great customer service *2024-11-26, version 4015.0.1* When I call customer service or go into the Olyphant branch everyone is so very pleasant I love when I get Lexi she’s wonderful also the girls at the bank are great it’s a pleasure. ### 5/5 — Review *2023-11-08, version 4010.2.1* NET is awesome!! Have been with them for many, many years!! Always reliable and helpful. Staff is always accommodating and personable. If I ever needed assistance with anything they are always accommodating. ### 5/5 — Bank *2023-08-02, version 4008.1.0* No complaints on my part good service very professional with customer and very friendly environment ## Most praised reviews (3 highest-rated) ### 5/5 — Outstanding Customer Service *2023-08-01, version 4008.1.0* Always ### 5/5 — Giving credit where credit is due *2023-07-31, version 4008.1.0* I LOVE my NET credit union. Great people doing an amazing outstanding job taking care of their valued customers. ### 5/5 — Very happy customer *2022-03-09, version 3019.0.0* I love how they always help out with everything I ever need they're always there to help no matter what it is such a stupid or something serious I am very happy with deb federal credit union thank youthem --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*