# Net ipTV Pro-Smart Player Live — user reviews > 30 indexed App Store user reviews of Net ipTV Pro by Netiptv UG, rated 4.00/5 from 72 ratings. - Source: https://appshunter.io/ios/app/net-iptv-pro-smart-player-live/id1493111811/reviews - App overview in markdown: https://appshunter.io/ios/app/net-iptv-pro-smart-player-live/id1493111811.md - Rating breakdown: 5★ 44 · 4★ 11 · 3★ 2 · 2★ 2 · 1★ 13 ## Newest reviews (13 of 30) ### 1/5 — Keeps crashing and no customer service *2022-02-24, version 2.1* Unfortunately the app keeps crashing. When I reached out to customer support, I received a pre-defined message that does not address my question at all. So, I requested a refund. ### 1/5 — Don’t bother *2021-09-07, version 2.1* Doesn’t qualify as an app ### 1/5 — Tesla IPTV *2021-05-21, version 2.1* Underdeveloped app. ### 1/5 — Paid the app but still not activated *2020-11-01, version 2.1* Rubbish customer service....never reply so no money back..... ### 1/5 — Waste of time. And money. *2020-10-19, version 2.1* Downloaded on my iPad. Worked fine until the trial expired. Once I’ve paid to have the full version it starts crashing and that was the end of it. Money stolen. ### 1/5 — No support *2020-10-13, version 2.1* I’m trying to get in touch with you through email or on-site message but it’s not working!! I paid the needed amount already but I’m still getting it as a trial ### 1/5 — Eu *2020-10-10, version 2.1* I buy the app and after 1 min it's stuck can't change nothing you need to reset Please do something ### 1/5 — Pish *2020-09-25, version 2.1* Total pish app, paid for it , not working, contacted customer support 3 times , no reply. ### 1/5 — Rubish *2020-09-19, version 2.1* Rubish ### 1/5 — Crap *2020-08-02, version 2.1* App is crap ### 1/5 — To difficult to get working *2020-08-01* To difficult to get app working. App freeze at start-up. Uninstall doesn’t fix problem. ### 1/5 — Just doesn’t work and support is non existent *2020-06-07, version 1.0* This app works great on Samsung TV’s. But both iPhone and iPad gives a message. Cannot find an internet connection. I tried contacting support twice but never had a reply. The 7 day trial ran out without ever getting to use it. A waste of time with no support ### 1/5 — Net iptv pro *2020-03-02, version 1.0* This new version of the App crashes (using iPhone 11) and doesn’t let me use the trial version. Once I paid the $6.29 now I can’t watch anything (after insert my MAC ID and upload the m3u list) and wasted my money ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam app *2026-01-25, version 3.0* Just avoid! Thank me latter! ### 1/5 — Serious problem don’t download the app *2025-03-31, version 2.8* They not mentioning anything about a payment they just updated the app saying the they fixed some issues but the truth is they put a payment and asking for a subscription now ### 1/5 — The worst experience *2025-03-28, version 2.8* I used this up before without issues however recently my licence was switched off saying it’s expired despite having 1.5 years left till expiration.the app isn’t uploading the channels at all , I’ve purchased a new one for my to still the same problem , channel list are not uploading. Before after purchasing the licence all will be automatically uploaded….not it’s empty . They are suggesting to add URL or M3U from where I don’t get it as don’t send you those links to add them . When I’ve contacted them they don’t answer … just pathetic… don’t waste your time and money with them look for something d3cent. ### 1/5 — scammers *2025-02-03, version 2.7* I do not recommend updating “2.7”,,, A very bad application and not worth trying. The application was free, then it was updated and mentioned that small problems were fixed, only to be surprised that the application was closed and all the data was gone and the application became for a fee. It did not mention that in the description ### 1/5 — Not working since latest update *2024-11-24, version 2.3* Since latest update the app doesn’t work. Once it’s opened it tries to load the channel list and hangs like that. I’ve tried to close and reopen app, restarted phone but it made no difference. Please fix it! ### 1/5 — Please update *2023-10-22, version 2.1* I hope this app can be updated. It doesn’t open on iPad or iPhone. ### 1/5 — Rip off *2023-05-21, version 2.1* Paid the fee after trial expired, and app won’t even start anymore, just crashes continuously. Avoid ### 1/5 — Hi *2023-03-10, version 2.1* Make same update it no work just want to sell to make money ### 1/5 — App doesn’t start at all on ipad *2023-01-21, version 2.1* App is out, doesn’t start even with paid license. No interest on communication. Rated 1star as there is no 0. ### 1/5 — Never works *2022-10-30* Poor app. It never works well; lousy design for the phone **Developer response:** We’re sorry to hear about your experience. We are continuously working on improvements and performance enhancements. Please ensure you have the latest version of the app, and feel free to reach out to our support team for further assistance. Your feedback is valuable to us as we strive to improve the app. ## Most praised reviews (7 highest-rated) ### 5/5 — 5,Stars *2025-01-09* Amazing and distinctive application, easy to use and without complications. The ability to control multiple users directly from the application or from the website. The player works with high efficiency. Many details about the subscription can be displayed. It is worth installing.🫡👏🏼 💡I wish to add PiP & Chromecast ### 5/5 — Nice *2020-04-28, version 1.0* Very good for iphone ### 4/5 — Sorry *2020-10-27, version 2.1* I just realised this is the wrong app that I made a review on, I apologise please don’t make a judgment on this app based on my review as it’s the wrong one I don’t use this app and never have ### 3/5 — Good but lot of room for improvement *2021-03-07, version 2.1* The app gives you basic functionalities and it is working OK. The interface is confusing at the beginning. Would be nice to refine the interface and add some functionalities to improve the user experience like 1) support for picture in picture (PiP); 2) support of background audio when you exit the app; 3) ability to order the favorites. ### 2/5 — No MAC *2025-07-25, version 2.9* I can’t see my MAC address on my IPhone! I installed the app many times and same results, I can’t see no MAC address! ### 2/5 — Not work *2025-03-28, version 2.8* The app is not working anymore after the update , try to fix the problem ### 2/5 — How to go back? *2020-11-11, version 2.1* It looks like the app is not optimised to use in iphones. I purchased the full version and yet i had to exit and close the app to end a movie and open another one or channel. Is there a way to go back to the main menu? Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-27.*