# Net Nanny Parental Control App — user reviews > 155 indexed App Store user reviews of Net Nanny Parental Control App by Zift Software LLC, rated 2.70/5 from 364 ratings. - Source: https://appshunter.io/ios/app/net-nanny-parental-control-app/id1211763414/reviews - App overview in markdown: https://appshunter.io/ios/app/net-nanny-parental-control-app/id1211763414.md - Rating breakdown: 5★ 104 · 4★ 44 · 3★ 13 · 2★ 36 · 1★ 167 ## What do users think of Net Nanny Parental Control App? Overall sentiment: negative **Pros** - 🚀 Good app for child protection - 🔒 Provides good content filtering - 📊 Detailed activity reporting **Cons** - 🐛 Buggy and unreliable - 🔋 Drains device battery - 🤖 Poor customer support - 🔒 Difficult to bypass restrictions - 🤯 Frustrating user experience **Commonly reported bugs** - Frequent app crashes - Inconsistent time tracking and reporting - Inability to properly block or monitor certain apps and websites **Most requested features** - More flexible content filtering options - Improved compatibility with newer devices and OS versions - Better integration with built-in parental controls ## Newest reviews (19 of 155) ### 3/5 — Update??? *2026-04-28, version 10.0.66* Do you plan to update this app. It's always crashing and lags a lot. Even on an iPhone 15 ### 2/5 — Parent Review *2025-12-02, version 10.0.66* I wish it was more straight forward to install. When I asked for help via email, they processed a refund. Now I need help deleting it off my kids devices. ### 1/5 — False advertising *2025-01-02, version 10.0.66* So far this product Does Not work! I have reached out to customer service twice and have gotten a generic response on how to set up the app, which is what I already did! Total waste of money! Not even worth 1 star. ### 1/5 — Trash *2024-10-22* I hate net nanny. I had to write this review on a document instead on the App Store at first because of the restrictions that Net Nanny give me. Even worse these restrictions weren’t set by my parents. Net Nanny set them. The no Internet thing, my dad got rid of that as soon as he gave started this app for me. It still gives me a internet limit of four hours. Also, the timer runs even when the screen is off. So if I use it in the morning, I don’t have Internet for the rest of the school day. My dad downloaded net nanny on my phone, and on my computer so I can’t even do school work for the 2 last periods of school. The worst part, the last 2 periods are lunch (I can’t use my phone for communication or entertainment) and English ( the only important subject I have this semester) net nanny also sometimes just stops the NN Child app from working and sends me a notification to restart the app when clicked. But the clicking doesn’t work. I still don’t have internet access after. Every time my internet access ends, I will message my dad to give me more but net nanny also sometimes blocks the messages app. Since NN is an app in your phone or computer, VPNs also don’t work. It also automatically blocks social media apps and websites so I can’t use discord, google chat, instagram, for any communication. Even worse, my friends use Google chat and Instagram. My school uses Instagram for clubs and teams. and I need discord for two of my classes for group project work. I was also blocked from Google classroom even and my dad had to manually unblock it. it seems like NN’s idea child protection is to just block Internet completely. I also get an anxiety whenever I have to tell someone that there is a parental controls app monitoring me. About the parental app, I asked my dad to fix all of this and he did but it did not update on my side so this app being existant is proof that humanity is going downhill. Overall, it is very annoying to use for both my parents and me I wish any other app to monitor me. My entire social life is decimated by this one app, for a ninth grader, that is a big deal. I have Let down my friends multiple times because of the restrictions this gives. Anyways I hate this app and I hope this app dies and gets sent to the deepest depths of hell to rot. ### 1/5 — Full of glitches on iPhones *2024-07-30, version 10.0.66* Don’t recommend this app. It’s full of frustrating glitches and can’t get to a live person to solve problems also the chat techs can never solve the problem. Don’t waste your time. ### 2/5 — Outdated app interface *2024-05-12, version 10.0.66* It is a robust software, but the iOS interface is rather outdated. by the looks of it, the last app update was two years ago. Maybe it’s time to polish things up to keep it relevant and more user-friendly. ### 2/5 — Not what is advertised *2024-04-20* I was disappointed with this app. I purchased this to provide time based control of specific apps along with the usual security content. The advertising material indicates this is part of the functionality but in fact it’s just a global timber for access per device. Have requested a refund. ### 1/5 — Doesn’t work anymore on iPhones or any phone *2024-04-14, version 10.0.66* Stopped working with the latest IPhone update. Customer support is non existent. Tried reinstalling but won’t install. Tried on three different iPhones, none of them work. I don’t think they are actually supporting this app anymore. It’s been two years since last update. Why is it still listed on Apples App Store? Don’t buy this, waste of money. ### 1/5 — Appalling *2024-02-01, version 10.0.66* This app does not protect your child’s phone, it breaks it. It doesn’t track screen time properly, it blocks internet for no reason, apps stop working when installed on phone. For your sake and your child’s, don’t waste your money on this. ### 1/5 — Never got it to work *2024-01-02, version 10.0.66* Installed both parent and child apps on iPhones and an iPad. App was never able to connect to child iPhone app and monitor activity. NN customer service was unhelpful. Refund will be requested. ### 1/5 — Big disappointment *2023-12-22, version 10.0.66* After reading how great this app was I couldn’t be more disappointed. After installing and re- installing several times (as per support) it never worked correctly. Never tracked time correctly and never tracked the actual phone correctly as far as location. Nothing worked the way it should. Also slowed down the target phone and made it mostly unusable aside from phone calls. I’ll be purchasing something else. ### 2/5 — Not great *2023-12-11, version 10.0.66* Service support was like talking to a wall, it cuts out the internet for apps such as gps, safari, amazon no internet. 2 stars cause they have a no hassle refund policy. ### 1/5 — Not working *2023-11-24, version 10.0.66* Not good!FAKE ### 1/5 — Embarrassing *2023-10-08, version 10.0.66* Firstly my son was just able to delete it first day. When installed the second time, it just suddenly counted that he has been online 7.5 hours at 7am! (although time limit was set to 3 hours )and disabled internet and I was unable to set it back on so he can submit his homework, nothing worked, not override not from my device, so I went and just deleted the app myself. How can something so bad be allowed to be on apps store. ### 2/5 — App needs work *2023-06-23, version 10.0.66* Trying this out to see if I want to buy this for my kid. The app is terrible. It freezes all the time, so I have to close it completely to make it work again. It erased the schedule I created for pausing the device. It doesn’t update what my kid is watching. I specifically got this for You Tube monitoring, but I think I’ll look elsewhere for a smoother user experience. ### 1/5 — False Advertisement *2023-05-25* After a lot of research I chose this app because it had good reviews and would allow me to control my 4 childrens’ phones/iPads. I was looking for something that would allow me to shut down devices with a click or block apps in the same manner. From the description given this app should do these things when you have the subscription. I installed and went through the setup process for all kids, after I finished I wanted to test out the usefulness of the ‘pause device’ feature. Sitting next to my 5 year old playing his iPad, on the same Wi-Fi and with all of the setting in the appropriate manner I changed his setting to pause device. It did not work, I thought it might need a minute to process so I waited, after about 10 minutes still nothing. After I started clicking through everything on the app to start figuring out settings, come to find out quite a few of the features do not work with iOS devices making the subscription a complete waste for my family. I am now back to square one on trying to make devices safer for my kids and to help us all better manage their screen time. ### 1/5 — Poor experience. *2023-05-11, version 10.0.66* Not worth the time or money spent to get this set up. It didn’t block safari. It stopped working after my kid let their phone run out of power. When they charged it back up NN was not functioning. Waste of time. As frustrating as apples parental come trolls can be at time, NN is worse. ### 1/5 — Frustrated on the installing/activating step *2023-05-09* Not my first time to use a parental control app, but this took me hours to figure out the setup due to lacking of a sufficient and clear instructions, the app’s owner could argue it is clear enough, but please listen to the customers. In the process of requesting a refund, hope this process is a smooth one. ### 1/5 — Very slow and buggy app *2023-03-16, version 10.0.66* This app is very slow when trying to make changes. Crashes all of the time. I wish they would rebuild this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t work with latest macOS *2026-03-19, version 10.0.66* I’m not sure what good this parental app does because the platform is not compatible with the latest versions of macOS (which it doesn’t state clearly on their website). Both this iPhone app and trying to install on the Mac reveal software that is old and out of date. I was hoping this platform would work for us, but I need to look for other solutions. ### 1/5 — Used to be great. *2026-02-22, version 10.0.66* We’ve been a Net Nanny family for more than a decade. Until recently, they were GREAT. Now Net Nanny is not interfacing well with wireless mesh router technology. NN stopped our kids’ PCs, laptops and iPhones from working. Net Nanny used to have great customer service. Now the reps are hard to reach. If you have a problem they don’t help on your schedule- just on their own schedule. If/when they update their technology and have a better customer service schedule, it will be a great service again. Today I’m going to try another app. ### 1/5 — Does not work with iOS 26 *2026-01-18, version 10.0.66* Since iOS 26 this app will not load the profile and activity feed ### 1/5 — Absolute rubbish *2025-12-13* Has not been updated and not even compatible ### 1/5 — No customer service *2025-07-28, version 10.0.66* This app has a lot of quirks and issues. That alone is a problem, but what’s worse is that the company doesn’t respond. I’ve reached out to them twice on different issues. The first time I got zero response. The second time I got a response and they told me they would “look into it and get back to me.” They never have. I really wanted this app to work but it basically messes up everything from our printer to messenger kids. ### 1/5 — Very buggy and unstable *2025-05-14, version 10.0.66* The child app is very flaky, causing the child’s phone to be unable to connect to any site. There seems to be no rhyme or reason, the same site will sometimes work, and sometimes doesn’t. It makes the phone unusable. Their tech support just keep replying with canned message about uninstalling and reinstalling, which does nothing. DO NOT BUY ### 1/5 — Very bad *2025-04-21* Its a very bad and slow application and its not working . Dont waste your money here . ### 1/5 — Outdated garbage *2025-03-16, version 10.0.66* A simple example. Block Twitter in the app, great it works. Go to x.com, it’s not blocked. Search for bad stuff in x, not blocked, no alerts. ### 1/5 — Absolute worst company *2025-01-31, version 10.0.66* This is the absolute worst company. Purchased the apps back in August 2024. Have sent numerous request for customer service. No one answers their phone during stated hours. Remail state that a supervisor will get in touch with me, but no one has. Do not give this company a penny of your money. We have brand new phones tablets, and none of their software works on any of the Apple devices we have. I believe this company is nothing but a scam. ### 1/5 — Avoid these scammers *2025-01-07, version 10.0.66* I made a huge mistake by giving this company my credit card info. The software is highly flawed and unusable. They have continued to charge my cc for two years and made canceling impossible. This company is a fraud. Avoid!!! ## Most praised reviews (10 highest-rated) ### 5/5 — admin *2025-01-21, version 10.0.66* net nanny good app ### 5/5 — For young impressionable kids to keep safe *2021-10-17, version 10.0.65* It’s difficult when so much is a search bar away. This is helping to limit their access to those harmful things when no one is around to guide them. ### 5/5 — Works well! *2021-09-30, version 10.0.64* The internet will not work without the app running. Which is great. Helps me have peace of mind when my kids use the iPad. ### 5/5 — Easy to use! *2021-09-06, version 10.0.64* Use this on all 3 of my kids laptops and phones. Easy to use. Very customizable. Recommend to all parents that want to keep their family safe from all the garbage out there. ### 5/5 — Vicky *2021-05-23, version 10.0.63* It is very reassuring to know that my kids are having a safe internet exposure and that I can control their screen time ..love NetNanny ! ### 5/5 — Good software to monitor your kids *2021-02-22* It is best software to monitor your kids internet usage. 5 stars ### 5/5 — Rajurcast *2021-02-21, version 10.0.56* Very useful software ### 5/5 — Mr Pierre *2021-02-20, version 10.0.56* Very helpful thanks ### 5/5 — Outstanding *2021-02-14, version 10.0.56* NetNanny has and still is helping me to control my sons internet activity to a point that I don’t have to stress over what and who he is looking and talking to. What a fantastic app for parents to assist their children to remain innocent and pure for as long as they can and enjoy a great childhood!!!! Thx NetNanny for your care towards our young ones... ### 5/5 — My first Net Nanny experience *2021-02-12, version 10.0.56* Having various devices in the family and different OS, Net Nanny is so so convenient and is really the best app to use to monitor my kids. The ability to protect even their social medias is really really great since i dont want to limit them from using them since my kids are connecting with their friends a lot that way especially during covid lockdown time but at the same time i worry of what they’ll see in there. So i just cant thank you enough Netnanny! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*