# Netatmo Energy — user reviews

> 734 indexed App Store user reviews of Netatmo Energy by Legrand - Netatmo – Bticino, rated 4.50/5 from 85 ratings.

- Source: https://appshunter.io/ios/app/netatmo-energy/id730893725/reviews
- App overview in markdown: https://appshunter.io/ios/app/netatmo-energy/id730893725.md
- Rating breakdown: 5★ 66 · 4★ 12 · 3★ 0 · 2★ 1 · 1★ 6

## What do users think of Netatmo Energy?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and intuitive interface
- 🌡️ Effective remote heating control from anywhere
- ⚡ Simple installation process
- 💰 Helps reduce energy bills and heating costs
- 🏠 Wireless thermostat placement flexibility
- 🔗 Good HomeKit integration
- 📊 Reliable temperature monitoring and scheduling
- 🎯 Self-learning heating algorithms
- ⏰ Convenient scheduling and automation features
- 🔌 Plug-and-play setup simplicity

**Cons**

- 🐛 Frequent connection loss and reconnection issues
- 🔄 Settings randomly reset or revert after updates
- ⚠️ Poor customer support responsiveness
- 🔋 Battery drains quickly on some devices
- 🌐 Server outages and service unavailability
- 📱 App crashes and freezes intermittently
- 🔧 Difficult schedule editing and management
- 🎨 Outdated user interface design
- ❌ Missing dark mode feature
- 📲 Replacement app is inferior to original
- 🔐 Requires login for basic functionality
- ⚙️ Complex setup for multi-property management

**Commonly reported bugs**

- App loses smart relay connection after software updates
- Schedule changes not saved or revert to random settings
- Cannot delete schedules (delete button greyed out)
- Multi-property app only connects to one property at a time
- Thermostat display freezes or shows blank screen
- Low battery warnings persist despite new batteries
- Manual boost heating doesn't turn off after set period
- Rooms overheat 2-3 degrees above requested temperature
- HomeKit connection drops intermittently
- App fails to find relay despite previous successful connection
- Radiator valve control affects all valves instead of individual ones
- Frost Guard button easily triggered accidentally during app closure

**Most requested features**

- Dark mode and dark icon variants
- Geofencing capability for automatic heating control
- Boost button for quick 10-15 minute heating bursts
- Apple Watch app for convenient control
- Manual override for heating prediction timing
- Ability to copy schedules across any days (not just weekday/weekend)
- Temperature control in 0.1 degree increments instead of 0.5
- Widget for quick app shortcuts
- Window detection automation for room-specific profiles
- Ability to control individual radiator valves independently
- Pool sensor integration
- External temperature sensor integration in graphs
- Czech and Slovak language translations

## Newest reviews (15 of 734)

### 2/5 — Server Problemi

*2026-05-03, version 4.10.0*

Serverda bir problem var girmiyor uygulamaya

### 4/5 — App wird leider ersetzt

*2026-04-19, version 4.10.0*

Die App ist super. Leider wird diese ersetzt. Die neue App finde ich sehr unübersichtlich. Bitte diese weiterentwickeln.

### 5/5 — Far better than new app

*2026-02-16, version 4.9.0*

Just to prove I don't leave negative reviews all the time. This app is simple and does exactly what I needed and reason why I put it in my home and holiday let. The new app that is replacing it is appalling - please don't stop this one until you have got things right

### 5/5 — Good

*2026-02-16, version 4.9.0*

Basically the app is v good

### 5/5 — Better app than it’s replacement

*2026-02-16, version 4.9.0*

This is a better app than its replacement app -the dreaded home control from Legrand.

### 5/5 — Mi mejor adquisición

*2026-02-14, version 4.9.0*

Estoy domotizando la casa y el termostato Netatmo me ha facilitado la vida.

### 5/5 — Getmarriedandgivebirthto5kids

*2026-02-01, version 4.9.0*

Getmarriedandgivebirthto5kids

### 5/5 — Genial (salvo cuando se desconecta de sus servidores)

*2026-01-28, version 4.9.0*

El termostato, la app y la integración con Siri y HomeKit son muy buenas. Poder levantar la muñeca y decirle a Siri que ponga la calefacción a X grados es una pasada. Y todo ello, con un Apple TV, desde cualquier lugar del mundo. 

El único pero es que a veces el termostato se desconecta de sus servidores y la app y HomeKit dejan de funcionar. La solución es volver a configurar el relé desde cero. Si corrigieran eso, serían 5 estrellas.

### 5/5 — Mejor está que la nueva

*2026-01-27, version 4.9.0*

Mucho mejor está que la nueva app, mantengan esta, es mucho más intuitiva

### 5/5 — Fanny’s Dilemma

*2026-01-25, version 4.8.0*

Clivemead

### 5/5 — Buen producto

*2026-01-24, version 4.8.0*

Genial

### 5/5 — App Netatmo

*2026-01-21, version 4.8.0*

Solucionaron el problema

### 2/5 — The Core of Home Automation

*2026-01-18, version 4.8.0*

The main functionality of home automation is the ability to create scenarios and automations, and that’s what Netatmo is missing.

### 5/5 — Fantástica

*2026-01-17, version 4.8.0*

Imprescindible para controlar el confort de tu casa

### 5/5 — It is really Quite good

*2026-01-08, version 4.8.0*

On phone device is easy to apply

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2026-05-03, version 4.10.0*

App doesn’t work correctly. I can’t connect Netatmo devices more than 1 month.

### 1/5 — Pas de SAV

*2026-04-17, version 4.10.0*

Bonne chance en cas de problème. Pour réponse il envoi un mail vers le FAQ.  C est super problème toujours pas résolu. Marque à éviter, il y en a pleins d autres avec SAV performant

### 1/5 — Keine Kaufempfehlung

*2026-02-16, version 4.9.0*

Ich habe nun dieser Heizkörperthermostate knapp zwei Jahre. Garantie ist natürlich abgelaufen und ich würde mir so ein Schrott nie mehr kaufen. Ständig muss man sie manuell kalibrieren, da sie nicht die Temperaturen korrekt anzeigen und einhalten. Jetzt geht’s so langsam eins nach dem anderen kaputt und funktionieren gar nicht mehr. Für so viel Geld würde ich mir das nie mehr kaufen. Da ist die Konkurrenz angeblich viel besser. Und außerdem ist die Software alles andere als verlässlich. Ständig Serverprobleme. Und das Allerschlimmste ist, dass man keinen Kontakt mehr zu dieser Firma aufnehmen kann.

### 1/5 — Sorumsuz imalatci

*2026-01-28, version 4.9.0*

Hicbir sekilde urunlerinin arkasinda durmuyorlar, iki cihazimin da ekrani bozuldu ve cok asiri (3AAA pil/3 gun) pil tuketimi var. COSA’ya gectim.

### 1/5 — Una pena de actualización

*2026-01-10, version 4.8.0*

Desde que han pasado a la actualización no funciona ninguna de las dos apps

### 1/5 — Decent Until a Reconnect

*2026-01-01, version 4.8.0*

The system worked decently until I changed the router and had to reconnect the relay. It goes into perpetual upgrade and does not reconnect to the app. Though I’m prette sure it still works overall as I see it connected to the router and valves also seem to be connected with it.

### 1/5 — Horrible

*2025-12-25, version 4.8.0*

Deberían sacarles de la tienda. No se como permiten que haya aplicaciones QUE NO FUNCIONAN! Llevo dos días y con un router solo para esta basura y sigue sin terminar el proceso. TIENEN UN PROBLEMA SERIO CON LA CONFIGURACIÓN.

### 1/5 — La app no deja crear una cuenta

*2025-12-19, version 4.8.0*

He mudado a casa con el termostato inteligente y no puedo crear una cuenta. La app no me deja completar el paso de elegir el país y aceptar condiciones.

### 1/5 — Malo

*2025-12-10, version 4.8.0*

No concha en absoluto. Se te queda colgado y tienes que desenchufar toda la calefacción porque te queda puesta sin control. Y si no estás en casa unos días pues mira. La factura te llega redondita. Una basura. NO RECOMIENDO

### 1/5 — Suddenly heat is on without need

*2025-11-30, version 4.8.0*

It happened last year being on holidays and it’s the 2nd time this year. I’m going to change to other product. Cannot depend on unpexpected performance and spend half a day trying to sincron product again

## Most praised reviews (10 highest-rated)

### 5/5 — Calefacción casa

*2026-06-13, version 4.10.0*

Calefacción

### 5/5 — Excelente

*2026-04-24, version 4.10.0*

Fácil, sencillo, practico ayuda en la economía del hogar

### 5/5 — Muy bueno

*2026-04-21, version 4.9.0*

Fácil de colocar y muy bueno.

### 5/5 — Caldera

*2026-04-20, version 4.10.0*

Casa

### 5/5 — More simple than the new ‘Control’ app

*2026-04-18, version 4.10.0*

I prefer this to the new replacement app - it’s a much simpler view & easier to work through menus for setting heating. Saying that I don’t have complicated multiple zones. The new Control app is more complicated to work through settings.

### 5/5 — Top, super app pour un super produit

*2026-04-07, version 4.9.0*

Vraiment satisfait depuis 3 ans!

### 5/5 — Buen producto

*2026-03-26, version 4.9.0*

Funciona muy bien y es fiable

### 5/5 — Excepcional

*2026-03-08, version 4.9.0*

Super satisfecho con el rendimiento del mismo.
No dudaría en adquirir otro igual.

### 5/5 — Bueno

*2026-02-23, version 4.9.0*

Muy bueno

### 5/5 — Perfect app

*2026-02-20, version 4.9.0*

Very easy to use heating

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*