# Netcoins: Buy Crypto Easily — user reviews > 98 indexed App Store user reviews of Netcoins by Netcoins, rated 4.90/5 from 80 ratings. - Source: https://appshunter.io/ios/app/netcoins-buy-crypto-easily/id1571344881/reviews - App overview in markdown: https://appshunter.io/ios/app/netcoins-buy-crypto-easily/id1571344881.md - Rating breakdown: 5★ 76 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of Netcoins? Overall sentiment: mixed **Pros** - 👍 User-friendly and intuitive interface - 🚀 Fast and instant transactions - 🔒 Secure platform with 2FA and KYC - 🇨🇦 Canadian-regulated and trustworthy - 💰 Competitive fees compared to competitors - 📱 Clean and sleek app design - 🎯 Easy onboarding and verification process - 💬 Excellent customer support with real people - 🪙 Good selection of cryptocurrencies - ⚡ Quick e-transfer deposits - 🏆 Reliable and stable platform - 💳 No ads in the application - 🎁 Staking and rewards features **Cons** - 💸 High withdrawal and transfer fees - 🐛 App freezes and crashes frequently - 📱 No native iPad app or landscape mode - 🔐 Security concerns and account hacking reports - ⚠️ Funds stuck under $10 balance - 🚫 Cannot transfer crypto to external wallets easily - 📊 Limited advanced trading features - ⏱️ Slow e-transfer processing times reported - 🔑 Problematic 2FA implementation - 📈 Lack of stop-loss functionality - 💳 Hidden credit card fees (10%) - 🔄 Frequent KYC re-verification requests - 🌍 Limited country options in verification **Commonly reported bugs** - App freezing and crashing on iOS - Keyboard not appearing in input fields - 2FA code not being accepted - App login failures and account access issues - Inconsistent UI across different screens - App down/unavailable during peak times - Deposits not reflecting in account - Withdrawal delays exceeding expected timeframes - Address verification failing repeatedly - Touch function issues with disclosure acceptance - App compatibility issues on multiple devices **Most requested features** - iPad app with landscape orientation support - Stop-loss order functionality - Max/All button for withdrawals - Advanced charting with labeled axes - Automated purchase scheduling - Preview purchase before funding account - Biometric authentication (fingerprint/face ID) - More detailed transaction analytics - Expanded cryptocurrency selection - Better transaction time estimates - Dark mode option - Encrypted email communication for support ## Newest reviews (17 of 98) ### 2/5 — Crazy fees *2026-02-14, version 5.9.0* Transferring wallets is way too expensive flat rates for small transactions. Any crypto balance under $10 is stuck and can’t be sold or transferred. Would not recommend for someone who just wants play in the crypto market with smaller investments. ### 5/5 — Great app *2026-02-11, version 5.9.0* Simple and easy to use i mainly wanted a straightforward way to buy crypto and this app does the job perfectly everything feels clean and not confusing at all would definitely recommend to everyone i know the app works well and the interface is clear account setup and verification were smooth for me and so far i haven’t faced any issues 10/10 ### 5/5 — Netcoins Review *2025-10-16, version 5.2.1* Easy app to use and they actually have customer support. ### 5/5 — great app, easy to use *2025-10-16, version 5.2.1* very easy to use and navigate! quick and easy to deposit and withdraw funds ### 5/5 — Simple & Clean *2025-10-08, version 5.2.1* Just a clean UI, simple to use, great list of assets, easy app navigation! Love it so far!! ### 5/5 — Easiest way to buy bitcoin in Canada ! *2025-10-08, version 5.2.1* Netcoins makes crypto simple. The app is clean, fast, and built specifically for Canadians — no complicated interfaces or hidden fees. Funding is quick through e-Transfers, and withdrawals are just as easy. I really like that Netcoins is fully regulated in Canada, which gives me confidence that my funds are safe. They’ve been steadily adding new features like daily market updates, new coins, and partnerships that make the platform even better. Whether you’re a beginner or experienced trader, Netcoins is a trustworthy and straightforward way to trade crypto. Highly recommend it to anyone looking for a secure, Canadian-first crypto platform. 🇨🇦💪 ### 5/5 — Safe and reliable app! *2025-10-08, version 5.2.1* Netcoins makes buying and selling crypto in Canada super easy and safe. I really like that it’s a fully Canadian-based platform with strong security and compliance — I actually feel confident keeping my funds here. The app is clean, fast, and keeps improving! ### 5/5 — Great service *2025-10-08, version 5.2.1* I’ve been using Netcoins for 3-4 years now and since they’ve launched this app the service and ease of use has never been better. Highly recommended. ### 5/5 — Trust *2025-10-07, version 5.2.1* I use Netcoins for one main reason: Trust The leading Canadian wallet that is fully regulated. ### 5/5 — User friendly app *2025-10-07, version 5.2.1* I love Netcoins. It’s very easy to use and navigate especially if you’re not an experienced trader. Been with them for several years. They also have very good customer service ### 5/5 — Safe Exchange *2025-10-07, version 5.2.1* I have had a Netcoins account since I first got into crypto back in Feb. /21. Never had any problems that weren’t solved easily. It’s one of the few places that you can actually call and talk to a real person. Being a Canadian exchange means they have to follow canadian rules which means there’s a lot less chance you’re going to lose your crypto. The fees are a bit higher than some exchanges but the security is worth it. ### 5/5 — Great App *2025-09-23, version 5.1.0* I’ve used basically every crypto app in Canada and I truly believe this is the most high functioning / simple app I’ve used. ### 5/5 — Simple & Clean *2025-08-14, version 4.36.0* Just a clean UI, simple to use, great list of assets, easy app navigation! Love it so far!! ### 5/5 — Easiest way to trade crypto in Canada *2025-08-01, version 4.35.0* The app is very easy to use and it makes crypto trading very accessible. The fees are lower than those of Coinbase. It features the main cryptocurrencies and even some meme coins. 2FA makes the app very secure and the KYC process is very intuitive. ### 5/5 — Great App *2025-04-11, version 4.29.0* Great app to on board into crypto from fiat. Most reviews seem like they are from inexperienced users in the crypto market. Easy to use and generally good customer service. Any issues were resolved in a reasonable timeframe. Highly recommended for intermediate level users in Canada! ### 4/5 — Great App *2025-04-01, version 4.28.1* Great app, great exchange and great Customer service ### 5/5 — A wallet you can trust in a world you can’t. *2025-04-01, version 4.28.1* Keeping it short and simple. I’ve never encountered any security or privacy issues with Netcoins. The new App is extremely sleek and easy to navigate. Simplicity, with performance and ease of functionality at its finest. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible App *2025-09-27* Couldn’t even make an account because it’s so trash **Developer response:** We are sorry to hear you had a frustrating experience trying to set up your account. We aim to make our onboarding process as smooth as possible, but as a regulated platform in Canada, we do have strict verification requirements mandated by FINTRAC that can sometimes cause hurdles during sign-up. ### 1/5 — Thieves *2025-08-30, version 4.37.0* The spread the push, the trade fees and they the crazy withdrawal fees make this app less than one star. This will be your worst customer experience if you use this app, they track nothing for you. This is a company that is showing they are charging more and giving less. Please don’t waste your time and your money here. ### 1/5 — SCAMMERS!!! *2025-05-12, version 4.29.0* DO NOT USE NETCOINS!!!!! Once you send a substantial amount they take your money and say it’s a technical issue why your funds were not deposited. I have been back and forth all day with customer service. Now I try to login it says I don’t have an account with Netcoins. 1. I have all the screenshots 2. I have the email threads even from when I just signed up and the verification email. 3. I have a screenshot of all transactions I have ever made on the platform 4. I have the transaction id showing that my funds were delivered and all the information from the block chain. This information is readily available for anyone who does not believe that they are thieves. I am prepared to use the power of social media to have this company shut down and I have report this matter to the necessary authorities. BEWARE!!!! ### 1/5 — Not recommended *2024-12-02, version 4.25.2* Highly not recommended, my account hacked even i have two step verification. Please do not invest any money through them . I called them but they are saying we don’t what happened. Again don’t not use this app for investment ### 1/5 — Got hacked *2023-10-18, version 4.4.0* Do use them. They don’t take security seriously and got hacked. Now all my information has been stolen. Terrible ### 1/5 — One Star *2023-10-04, version 4.3.0* Any app these days that can’t offer a tablet version in landscape doesn’t deserve more that one star. ### 1/5 — Scammed me *2023-06-07, version 3.1.0* They ask to deposit money i did intrec. Thn it never showed up in the app. Please dont use it. ### 1/5 — Worst crypto platform *2023-05-14, version 2.3.0* This platform is the worst can’t send it to other wallet. Only allows transfer with netcoins took under 24 to close my acct. not sure what is the point of this if you can’t send. ### 1/5 — Don’t waste your sanity *2023-04-09, version 2.2.0* I have to say that this is the WORST customer service experience I have ever encountered. There’s the very least information being passed on to me and to be honest it’s ridiculous this refund has been hanging on my account since at the very least the second of April and nobody knows how to make the funds available to me? I keep getting told this is sent to the proper people just to be told it’s being sent to the proper people. And now I’m told a whole department doesn’t work weekends!? Sounds to me like Canadas biggest crypto exchange is understaffed and doesn’t really know what they’re doing. And the fact that I can’t speak to anyone on the phone that can do anything because company policy states that everything account related has to be dealt with via email THAT ISN’T EVEN ENCRYPTED is just asinine. ### 1/5 — Very bad *2023-03-21, version 2.1.0* I tried to sign in but they are showing again and agin the same issue ## Most praised reviews (10 highest-rated) ### 5/5 — Love It!! *2026-02-21, version 5.9.0* Excelente App .. ### 5/5 — Good *2026-02-21, version 5.9.0* Very happy with this one my favorite in Canada out of the few i tried ### 5/5 — Awesome! *2026-02-14, version 5.9.0* I love this new update with the star bonus and stuff. ### 5/5 — Literally my favorite app! *2026-02-14, version 5.9.0* Works good doesn't drain battery? ### 5/5 — Awesome! *2026-02-14, version 5.9.0* I love this new update with the star bonus and stuff. ### 5/5 — Love it! Fav app 😃 *2026-02-14, version 5.9.0* Great so far! No ads is the best part!!!! ### 5/5 — Highly recommend *2026-02-14, version 5.9.0* It's the best one I've found and the only one I've been using for the last 3+ years!!! Thanks for creating this app! ### 5/5 — Super *2026-02-13, version 5.9.0* I think they did a really good job on making it better, ### 5/5 — Favorite App Of All *2026-02-13, version 5.9.0* So many new cards Supercell is awesome. ### 5/5 — Love it all *2026-02-13, version 5.9.0* Me and a friend compete every day to see who's on a higher level, lol! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*