# NetDocuments

> Cloud-based document management and sharing for businesses on mobile. (iPhone/iPad app by NetDocuments.)

- Source: https://appshunter.io/ios/app/netdocuments/id486917633 (this page in markdown: same URL + `.md`)
- Developer: [NetDocuments](https://appshunter.io/developer/486917636)
- Category: Business, Productivity
- Price: Free
- Rating: 2.27/5 from 30 App Store ratings · 28 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.6 · 78 MB
- Languages: English
- Released: 2011-12-22
- Data updated: 2026-07-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/netdocuments/id486917633/reviews.md

## What is NetDocuments?

NetDocuments is a cloud content management service for businesses of all sizes to securely create, store, manage and share their document work anywhere, anytime. If you are a NetDocuments customer, simply install this iPad or iPhone app for free, and you will have access to all your documents while you are on the go. 

NetDocuments was designed for mobility. The NetDocuments app takes advantage of the local operating system and storage capabilities of the iPad or iPhone. With this app you can:
• Bring your documents with you when you are on the go.
• Find any documents using full-text search or by navigating through folders, filters and workspaces.
• Email copies of documents or documentlinks to others.
• Create subfolders.
• Upload photos from your photo library.
• View your personal home page or 40 most recently opened, edited or added documents.
• View document profiles.
• Download documents for offline access when not connected and for quick access.
• Create a passcode for further security and protection, or use Touch ID.
• Access your contacts list for emailing document links or attachments.
• Upload documents to third-party editing apps.
• • Print documents using a Wifi printer or Breezy printing services.
• Use your organization’s login services such as ADFS, OKTA, OneLogin and other supported federated identity providers.
• Edit documents directly with Office365 apps, with appropriate licenses. 
The NetDocuments app integrates out-of-the-box with any "WebDAV" or "Open in" compliant apps such as Documents To Go, Pages, GoodReader, etc.

ShareSpaces cannot be accessed from this app.

NetDocuments is fully integrated with Salesforce.com and is the leading cloud content management service for law firms and financial advisors. The company has been in business since 1998 with a feature-rich, enterprise-level content management service with business continuity built-in. All documents are encrypted in transmission and at rest. Documents are stored in highly secured, world-class data centers with full redundancy, backup and protection.

## Key features

- Secure document access on the go
- Full-text search and navigation
- Email documents or links
- Offline document access
- Passcode and Touch ID security
- Integration with third-party apps

## Recent user reviews (10 of 28)

All indexed reviews: https://appshunter.io/ios/app/netdocuments/id486917633/reviews.md

### 1/5 — Abandonware?

*2026-01-18*

It’s odd that NetDocs has added Copilot integration yet hasn’t updated its iOS app. The last update was over three years ago and it is a chore to try to pull up or download a document.

### 1/5 — Can’t login

*2025-11-23*

Gets stuck on the login page and loads indefinitely  on iPhone app. Have deleted and re-downloaded and had the same issue. Pretty frustrating to not have any access to documents on mobile.

### 1/5 — NetDocs, invest in mobile!

*2025-03-01*

This app is OK for very basic functions like viewing files, but it is not very useful for more typical productivity functions, the main one being editing. 

The process of editing a PDF takes lots of steps and requires using other apps, and it’s just not really practical. Users should reasonably expect to be able to open a PDF, edit it, and re-save it, very easily with a cloud based document management system app. 

The web-based NetDocs product is generally very good, but this app is not great. I think that NetDocs would do well to invest considerable resources in their mobile apps, because there is tons of room for improvement in 2025, people reasonably expect useful mobile apps, especially here where the main product is a cloud-based document management system.

### 1/5 — Buggy, old, unsupported

*2024-11-07, version 2.8*

I’ve used this app for eight years. It has not materially changed in that time. It remains the only productivity app that hasn’t even bothered to work properly on iPad screens introduced six years ago. 

It’s increasingly buggy - on a new iPad Pro -  with constant Face ID feedback loops that make it unusuable until you uninstall and reinstall. 

It’s full of UI designs from 2015. It’s very clear mobile is an afterthought for them which was frustrating 3 years ago and is now embarrassing.

### 2/5 — NetDocs, invest in mobile!

*2024-10-19*

This app is OK for very basic functions like viewing files, but it is not very useful for more typical productivity functions, such as editing. 

The process of editing a PDF takes lots of steps and requires using other apps, and it’s just not really practical. Users should expect to be able to open a PDF, edit it, and re-save it, very easily with a cloud based document management system app. 

The web-based NetDocs product is generally very good, but this app is not great. I think that NetDocs would do well to invest considerable resources in their mobile apps, because there is tons of room for improvement there and people always want good mobile apps.

### 1/5 — It really should be much better

*2024-03-28*

My firm uses ND so there is little room for options.  That said, I can get it to function on my iPad, but there are so very many quirks that need to be worked around that I am a little hesitant to recommend it.  For example when viewing a folder’s contents it automatically lists some, but not all, of the sub-folders’ files.  For 18 months I thought this was a sync issue, but no, looking at the “location” of the various files it clearly states they are located in another folder - a sub-folder.  The problem is not solved by time (maybe they’re slow to move), nor are there any features of the application that can be toggled.  
Really ND, try to spend a small amount of your development budget to update the iPad software - your audience is not small, and could be bigger…

### 1/5 — Needs an update- it’s been a year!!!

*2024-03-18*

I constantly have to rebuild the integration with Word and Excel before I can open and edit documents. It isn’t worth the hassle.

### 2/5 — Dismal iPad Utility

*2024-01-26*

This review is not for the program as a whole, as my law firm uses it on a PC platform and it’s perfectly fine. However the iPad utility is woeful.  I don’t have trouble logging in like others have mentioned, that part works fine for me.  However once logged in about 90% of the time I can’t access the document I’m seeking, despite using a link sent to me by one of my colleagues.  The error message says the document doesn’t exist or I don’t have access; I have access to everything in our system, so something isn’t right.  On the rare occasion that I can access a document, I can only open and view, the edit functionality gives an error. Saving a document in the first instance presents a whole different set of issues, as there’s no ability to profile a document.  There’s a pseudo file structure to select from, but it’s only recent places.

Overall the functionality with iOS is really subpar, at least as configured with our system.  We were promised robust Apple functionality during the sales process, and for a short time most things worked (though never the saving a document with a profile in the first instance). However relatively quickly the bugs noted above appeared, and our IT support (including a large and well-known Managed Services Provider and an in-house IT manager) have been unable to fix the issues; ND support has similarly provided no solution.

All in all, good platform for PCs, very disappointing for the iPad.

### 1/5 — Garbage

*2023-07-28*

Absolute trash user experience on an iPhone. The login with faceid doesn’t work properly so I have to manually type in my credentials every time. Then it takes no less than 10 steps to execute a search for a word document, and once I finally find it and try to open, the app crashes and I have to start all over again.  I’ve never been able to use the app consistently, and I need to rely on it for work.

### 2/5 — Poorly Designed App with Numerous Flaws

*2023-06-01*

The law firm where I work recently adopted NetDocuments.

Given that this platform has been around for over two decades, I would expect that the company would be committed to streamlining it’s UI not only for desktop (and integration with the file system on the PC) but also mobile users.

However, this App is yet another example of NetDocuments’ lack of commitment to UI development and efficiency for desktop and mobile users.

The mobile app requires me to login to my work Office365 account each time I open it. Moreover, the ability to actually find find the client file that I need to review is exceptionally limited.

I do not doubt the usefulness of this platform. However, it is 2023, not 2013 or 2003. And I would expect a company that caters to professional services firms to actually be committed to resolving the flaws with its mobile application that other reviewers have listed.

## Frequently asked questions about NetDocuments

### What does the NetDocuments app do?

The NetDocuments app provides secure cloud content management for businesses. It allows users to create, store, manage, and share documents from their mobile devices, offering access to all their files while on the go.

### What are the key features of the NetDocuments app?

Key features include bringing documents on the go, finding them via full-text search or navigation, emailing copies or links, creating subfolders, uploading photos, viewing recent documents, downloading for offline access, and securing the app with a passcode or Touch ID.

### Is the NetDocuments app free to use?

Yes, the NetDocuments app is free to install and use for existing NetDocuments customers. The service itself is a cloud content management solution for businesses.

### What devices is the NetDocuments app compatible with?

The app is designed for mobility and takes advantage of the local operating system and storage capabilities of iPads and iPhones. It integrates with various third-party apps and supports organization login services.

### How does NetDocuments ensure document security?

All documents are encrypted in transmission and at rest. Documents are stored in highly secured, world-class data centers with full redundancy, backup, and protection. The app also offers passcode and Touch ID protection for added security.

## Version history (last 5 releases)

### 3.0.0 — 2026-06-11

This is a major release with significant improvements to performance, security, and usability.

New & Improved
- Updated to Apple SDK v26 for improved compatibility with the latest iOS versions
- Fixed the NetDocuments Keyboard extension so it works correctly in all supported apps

Bug Fixes
- Fixed an issue where the passcode screen appeared multiple times during login when passcode or Face ID was enabled
- Fixed a crash that occurred when swiping right from the Settings screen
- Fixed a misaligned navigation (hamburger) button on the Settings screen
- Fixed a broken cabinet list UI when switching between repositories and cabinets in Search
- Fixed the "Exit Fullscreen" button on iPad that failed to collapse, causing toolbar overlap in document preview
- Fixed an issue where documents could not be attached to new Outlook emails from NetDocuments containers
- Fixed corrupted document links that opened with a "document not found / no permission" error when copying and sharing links
- Removed the "Intune Diagnostics" option from the login screen menu, where it did not belong

### 2.8 — 2022-12-01

This version contains many user interface bug fixes, a few back end updates and other enhancements behind the scenes. Functionality remains largely the same.

### 2.7.2 — 2022-11-08

Added support for CAN datacenter

### 2.7.1 — 2022-04-29

This version includes multiple bug fixes, minor application enhancements and the new ndKeyboard feature.

### 2.7 — 2022-02-04

Enhancements:
- The NetDocuments Smartview previewer is now used to preview documents.
- From the app actions menu, users can now copy, lock, and manually check 
out documents.
- Dark Mode has been added.
- Enhanced UI for an improved user navigation experience.
- When a device has no internet connection, users will receive a message 
informing them that their device is offline, and the action being attempted 
cannot be performed.
- An option to name a version at the time the version is being created has 
been added. 
- A users’ Primary cabinet in ndWeb will now be a user’s default selected 
cabinet in app.

Issues Fixed:
- Fixed an issue, specifically on iPhone interfaces, in which the edit icon did not
display on documents previewed in Microsoft 365.
- Fixed an issue, specifically on iPad interfaces, where the copy link option for 
Workspaces, saved search, and filters did not work from the ellipses menu.
- Fixed an issue in which a user is asked to log in to NetDocuments twice when 
adding a place from a Microsoft Office application.
- Fixed an issue in which phrases searched in quotes “” with and in the phrase 
(Example: “amended and restated”), the quotes were not being detected 
resulting in the search returning items that did not match the exact phrase.
- Fixed an issue in which the user is logged out when switching between apps.
- Fixed an issue in which when a user opened an Office document from the 
NetDocuments app and edited it, upon navigating back to the NetDocuments 
app, the user saw an upload dialog.
- Fixed an issue in which links copied from the app can’t be pasted into other 
BlackBerry apps.
- Fixed an issue where the App2app sign in using Federated Identity was not 
adding NetDocuments as a place in Microsoft Offices apps upon first login 
attempt.
- When a user enters incorrect credentials, users will now receive a message 
notifying them that they have entered the incorrect credentials.

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## More apps by NetDocuments

- [NetDocuments for BlackBerry](https://appshunter.io/ios/app/netdocuments-for-blackberry/id541934192)
- [NetDocuments for EMM](https://appshunter.io/ios/app/netdocuments-for-emm/id1239497938)
- [ndThread](https://appshunter.io/ios/app/ndthread/id1375566020)
- [NetDocuments for Intune](https://appshunter.io/ios/app/netdocuments-for-intune/id1527440588)

All apps by NetDocuments: https://appshunter.io/developer/486917636

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-24.*