# Neteller - Money Transfer — Send money and pay online

> Digital wallet for secure online payments, global money transfers, and cryptocurrency trading. (iPhone/iPad app by Skrill Ltd..)

- Source: https://appshunter.io/ios/app/neteller-money-transfer/id1095647938 (this page in markdown: same URL + `.md`)
- Developer: [Skrill Ltd.](https://appshunter.io/developer/718248242)
- Category: Finance
- Price: Free
- Rating: 4.30/5 from 748 App Store ratings · 231 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 221 MB
- Languages: American English, French (France), German (Germany), Greek, Italian, Korean, Polish, Brazilian Portuguese, Russian, European Spanish
- Released: 2016-05-02
- Data updated: 2026-09-02
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/neteller-money-transfer/id1095647938/reviews.md

## What is Neteller?

Neteller is your digital wallet for fast payments and money transfers. Quick, easy to use and secure, your Neteller digital wallet lets you send money and receive money without the need for a bank account.

Download the Neteller app today and look forward to*:

· Secure transactions at thousands of websites.
· A prepaid card to pay in-store and withdraw cash.
· Loyalty points you can exchange for funds in your account.
 
Want to learn more? Here’s why thousands send money with NETELLER every day…

SECURE PAYMENT

· Enjoy quick money transfers to and from the world’s leading gaming and trading sites.
· Pay without sharing card numbers and personal information.
· Fund your account by card, bank transfer, or local payment options.
· Withdraw funds directly from your NETELLER digital wallet to your bank account.

FAST MONEY TRANSFER

· Transfer money globally in 40+ currencies, including the US dollar, Brazilian real and Indian rupee.
· Send money to an email address or phone number. 
· Send money abroad with great exchange rates.
· Request and receive money easily.

PREPAID CARD

· Pay online, spend in-store, or withdraw cash with the Net+ Prepaid Mastercard®.
· Add your card to the Apple Wallet® to make fast payments with a tap of your phone.
· Get a virtual card for free and pay securely online.
· No credit check needed.

CRYPTO

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take two minutes to learn more at www.neteller.com/cryptocurrency-risk-statement/.

· Trade Bitcoin, Ethereum and more than 30 other cryptocurrencies. 
· Track price movements with an easy-to-use dashboard.
· Take advantage of helpful features like crypto price alerts and automated orders.
· Withdraw your funds to crypto by sending them directly to a cryptocurrency address.

LOYALTY REWARDS

· Join the Knect loyalty program and earn points when you pay.
· Exchange your points for money in your account.
· Look out for exciting gaming and forex offers exclusive to NETELLER customers.
	 
CURRENCY CONVERSION

· Use our currency converter to check rates and exchange one currency into another.
· Hold a balance in multiple currencies at the same time.
	 
PROTECTING YOUR MONEY

· The NETELLER digital wallet is trusted by thousands of customers around the world. 
· Security features such as two-factor authentication and secure socket layer (SSL) encryption help to keep your money transfers safe.

*Some features are subject to jurisdictional limitations and may be accessible only in select territories.
NETELLER’s offering of and support to the Net+ Prepaid Mastercard® Program is limited to residents of the European Economic Area and UK. 
Visit www.neteller.com to review the Cryptocurrency Terms of Use and Cryptocurrency Risk Statement.

## Key features

- Fast money transfers globally
- Secure online payments
- Prepaid Mastercard for spending
- Cryptocurrency trading
- Loyalty points for rewards
- Multi-currency balances

## What do users think of Neteller?

Overall sentiment: negative

**Pros**

- 👍 Reliable and secure
- 🚀 Fast money transfers
- 💡 Useful features like managing multiple currencies and earning loyalty points

**Cons**

- 🐛 Account restrictions and verification issues
- 💰 High fees and charges
- 🔒 Lack of transparency and poor customer support
- 🤖 Ineffective chatbot and non-responsive email support

**Commonly reported bugs**

- App crashes and login issues
- Inconsistent functionality across web and mobile platforms
- Restricted account access and inability to withdraw funds

**Most requested features**

- Add local banking/SWIFT deposit options
- Improve user verification process
- Provide better customer support channels
- Reduce withdrawal and inactivity fees

## Recent user reviews (10 of 231)

All indexed reviews: https://appshunter.io/ios/app/neteller-money-transfer/id1095647938/reviews.md

### 1/5 — BEWARE!!

*2026-08-24*

Do not use this app sent money to user no  lost concert ticket plus $300 stay away

**Developer response:** We’d like to learn more about your experience. Please send all of the details to our team at: https://www.neteller.com/en/support/

### 1/5 — Just use another bank or similar to neteller

*2026-06-16*

Horrible experience using neteller, there is no Customer service apart from a stupid chat that doesn’t answer your questions! Very, very hard to navigate to find an answer! And in the end if you have problems with your transactions and you need to charge back, forget about it just assume you’ve lost your money cause they don’t give a F to customers they just want your money.

**Developer response:** We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.neteller.com/en/support/

### 1/5 — Stole my 80,000 and permanently closed my account without warning! 🤬💔

*2026-06-04, version 3.185.0*

I am writing this to warn absolutely everyone to stay far away from Neteller. They are nothing but scammers who prey on hard-working people.
My account was created back in 2023. I had some issues with their broken verification system, but instead of helping me resolve it, they suddenly locked me out completely. I opened my app only to see a red banner saying "Your account was permanently closed."
The worst part? They did this while holding 80,000 of my hard-earned money inside the account! It is incredibly sad, frustrating, and unfair. They have completely cut off my access to my own funds, and getting a hold of their customer support when you are locked out is a complete nightmare.
Do not trust this platform with a single dime of your money. They will wait until you have a significant balance, lock you out under the guise of "verification issues," and permanently close your account so you can't access your funds.
Neteller, give me back my hard-earned money! To everyone else reading this: protect your money and use a platform that actually respects its customers.

### 1/5 — Worst Digital banking

*2026-06-02, version 3.185.0*

This is the worst digital bank, i’ve ever come across. Honestly feels like a joke how they operate. No communication from they at all unless they want to respond. I have sent several support cases. They don’t respond. 

Please do not use this bank.

### 5/5 — Mr

*2026-05-29, version 3.185.0*

Excellent

### 5/5 — Tomson

*2026-05-24, version 3.185.0*

Amazing

### 1/5 — No good

*2026-05-08, version 3.184.0*

I wanted to transfer funds to a crypto wallet , and it was pending for 5 days then the money came back in my account and they have now restricted my account wanting me to validate again which they now keep denieing my id, so i cant even send or do anything with my money now

### 1/5 — High fees. No customer support

*2026-05-05, version 3.183.0*

Poor customer service.

### 1/5 — Depositing funds is quick and easy, but withdrawing them is a completely different story.

*2026-04-14*

After requesting a withdrawal 6 days ago I was asked to provide additional documentation that should have already been verified during onboarding. While I understand AML requirements, the process feels unnecessarily complicated and poorly handled.

The app shows the transfer as completed, yet it has been over a week and I still haven’t received my funds. There’s also a lack of clear communication or timeline for resolution.

Overall, a very frustrating experience. Accessing your own money shouldn’t be this difficult.

**Developer response:** We appreciate you for letting us know about your experience. If you could send us all the details, we’d love to follow up with you. https://www.neteller.com/en/support/

### 1/5 — Service client nul

*2026-04-01*

Impossible de parler au service client

**Developer response:** Vos commentaires comptent pour nous, et nous aimerions en savoir plus sur votre expérience. Veuillez nous contacter via le lien ci-dessous afin que nous puissions vous répondre directement. https://www.neteller.com/en/support/

## Frequently asked questions about Neteller

### What is Neteller?

Neteller is a digital wallet service that allows users to make fast, secure online payments and money transfers globally. It enables sending and receiving money without the need for a traditional bank account, and also offers cryptocurrency trading and a prepaid card for spending.

### What are the key features of Neteller?

Key features include secure transactions at thousands of websites, a prepaid card for in-store and online purchases, the ability to transfer money globally in over 40 currencies, cryptocurrency trading for Bitcoin, Ethereum, and more, and a loyalty program for earning rewards.

### Is Neteller free to use?

The Neteller app itself is free to download and use. While some features may incur transaction fees or have associated costs, such as currency conversion or cryptocurrency trading, the core functionality of sending and receiving money is generally accessible without upfront charges.

### What devices is Neteller compatible with?

The Neteller app is designed for mobile devices. While specific operating system versions are not detailed, it is generally available for both iOS and Android smartphones and tablets, allowing users to manage their accounts on the go.

### How can I use Neteller for international money transfers?

You can transfer money globally with Neteller in over 40 currencies by sending it to an email address or phone number. The app provides competitive exchange rates for sending money abroad and allows you to easily request and receive funds from other users.

## Version history (last 5 releases)

### 3.192.0 — 2026-08-26

We’ve added performance improvements to make the app load faster.
Enjoy our latest update!

### 3.191.0 — 2026-08-11

We’ve added performance improvements to make the app load faster.
Enjoy our latest update!

### 3.190.0 — 2026-08-07

We’ve added performance improvements to make the app load faster.
Enjoy our latest update!

### 3.189.0 — 2026-07-16

We’ve added performance improvements to make the app load faster.
Enjoy our latest update!

### 3.188.0 — 2026-07-02

We’ve added performance improvements to make the app load faster.
Enjoy our latest update!

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## More apps by Skrill Ltd.

- [Skrill - Pay & Transfer Money](https://appshunter.io/ios/app/skrill-pay-and-transfer-money/id718248239)

All apps by Skrill Ltd.: https://appshunter.io/developer/718248242

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*