# NETGEAR Genie

> Mobile app for managing and monitoring NETGEAR home network routers. (iPhone/iPad app by NETGEAR, Inc..)

- Source: https://appshunter.io/ios/app/netgear-genie/id498133627 (this page in markdown: same URL + `.md`)
- Developer: [NETGEAR, Inc.](https://appshunter.io/developer/394405580)
- Category: Utilities
- Price: Free
- Rating: 4.32/5 from 7,920 App Store ratings · 288 written reviews indexed
- Age rating: 4+
- Requires: iOS 8.0 · 104 MB
- Languages: Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German and 18 more
- Released: 2012-03-21
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/netgear-genie/id498133627/reviews.md

## What is NETGEAR Genie?

*Note: 
Please download the NETGEAR Nighthawk App for all NETGEAR WiFi routers [except WNDR3400, WNR2000 or older router models]. 
Please download the NETGEAR Orbi App for all Orbi WiFi Systems. 
The NETGEAR genie app supports: 

• Cable modem routers

• DSL modem routers

• WNDR3400, WNR2000 + other older router models

For a list of supported products, please visit here: https://kb.netgear.com/24686/Which-NETGEAR-home-router-models-can-I-manage-using-NETGEAR-genie-app?cid=wmt_netgear_organic

The NETGEAR genie app is an easy way to manage, monitor, and repair your home network--from the palm of your hand. While on your home network, the NETGEAR genie app allows you to access router features with your mobile device. You can access the following router settings using the NETGEAR genie app: wireless settings, network map, Parental Controls, guest access, traffic metering, MyMedia, and more. 

• Easily control your home network through the genie dashboard

• Stream music and video files anywhere in your network from your smartphone or tablet

• Securely connect smart phones and tablets to your home wireless network with a QR code thanks to EZ Mobile Connect

The NETGEAR genie app does not work if your mobile device is connected to the router’s guest network.

The NETGEAR genie only works when your mobile device is connected to a NETGEAR router that is in router mode, not in access point mode.

The NETGEAR genie app does not work with a wireless extender or repeater.

The NETGEAR genie app currently does not support IPv6. If IPV6 is enabled, logging in to the router using the genie app will fail.





Refer to below link for supported router list:

https://kb.netgear.com/24686/Which-NETGEAR-home-router-models-can-I-manage-using-NETGEAR-genie-app?cid=wmt_netgear_organic

## Key features

- Network management dashboard
- Wireless settings control
- Parental Controls
- Guest access setup
- Media streaming
- EZ Mobile Connect (QR code)

## What do users think of NETGEAR Genie?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 🚀 Convenient router management
- 💡 Helpful parental controls
- 🔒 Secure network monitoring

**Cons**

- 🐛 Frequent login issues
- 🐛 Unreliable network map
- 🐛 Inconsistent app performance
- 💡 Lacking advanced configuration options

**Commonly reported bugs**

- Cannot login after firmware update
- Network map fails to load devices
- Parental controls randomly stop working
- Remote access functionality is broken

**Most requested features**

- Add option to change admin username
- Improve parental control flexibility
- Integrate remote access and scheduling features
- Provide more detailed network analytics

## Recent user reviews (10 of 288)

All indexed reviews: https://appshunter.io/ios/app/netgear-genie/id498133627/reviews.md

### 1/5 — App has been silently disabled

*2025-11-24, version 3.1.78*

Netgear tells you to install the new Nighthawk app despite it not supporting older routers. They have silently disabled this app and present this as a login error when trying to use it.

### 1/5 — Horrible customer service

*2025-07-14, version 3.1.78*

Bad app and much worse customer service.  Would give 0 stars if that was an option.  Stay away!

### 1/5 — stopped working

*2025-04-14, version 3.1.78*

stopped connecting to netgear router useless product making old routers unsupported forcing people to buy new, even though so many people have the old ones

### 3/5 — Bonjour

*2025-01-17*

Bonjour?
127.0.0.1

### 1/5 — Doesn’t switch to.landscape mode.

*2024-11-24, version 3.1.78*

Doesn’t switch to.landscape mode.

### 5/5 — Did what I needed!

*2024-05-24, version 3.1.78*

I just installed this app to manage an older Netgear model WNDR3400v3.  I was able to login (when I found the password that I had changed it to, from “password”) and remove the guest access from both speed levels.  Worked great!  Do not really need anything else since it is just me and I am not into gaming.  😁

### 1/5 — USELESS!

*2024-03-21, version 3.1.78*

Completely useless…does not work. 40 minutes of my life wasted on this garbage.

### 2/5 — Really needs a WPS button

*2023-12-12, version 3.1.78*

The only reason I downloaded this app was so I could do WPS from my phone instead of physically using the router button. This is possible to do on the local router webpage 192.168.1.1, but not on this app for some reason.

### 3/5 — Local Network Map

*2023-11-24, version 3.1.78*

Loading the local network map is a hit or miss.

### 1/5 — Doesnt work

*2023-11-02, version 3.1.78*

This apps a scam dont even download it at all

## Frequently asked questions about NETGEAR Genie

### What does the NETGEAR Genie app do?

The NETGEAR Genie app allows you to manage, monitor, and repair your home network directly from your smartphone or tablet. It provides access to various router settings, enabling you to control your network's performance and security.

### What are the key features of the NETGEAR Genie app?

Key features include controlling wireless settings, viewing a network map, setting up Parental Controls, managing guest access, and streaming music and video files from your mobile device. It also offers EZ Mobile Connect for secure device connections via QR code.

### Is the NETGEAR Genie app free to use?

Yes, the NETGEAR Genie app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

### Which NETGEAR routers are supported by the Genie app?

The app supports cable modem routers, DSL modem routers, and specific older models like WNDR3400 and WNR2000. It is not compatible with NETGEAR Nighthawk routers, Orbi WiFi Systems, wireless extenders, or repeaters. A full list of supported products is available via a provided link.

### When would I use the NETGEAR Genie app?

You would use the NETGEAR Genie app to easily adjust your home WiFi settings, check who is connected to your network, set up internet access for guests, or restrict content for children, all from your mobile device while connected to your home network.

## Version history (last 5 releases)

### 3.1.78 — 2019-04-10

Download the latest NETGEAR genie app for Cable & DSL Modem Routers, WNDR3400, WNR2000 and older WiFi routers.
For other NETGEAR WiFi routers download the NETGEAR Nighthawk App. For NETGEAR Orbi WiFi systems download the NETGEAR Orbi App.

### 3.1.74 — 2019-02-26

Updates and enhancement

### 3.1.72 — 2019-02-10

Updates and enhancement

### 3.1.70 — 2019-02-01

1. Includes security enhancements
2. Includes bug fixes

### 3.1.64 — 2018-09-13

1. Complies with the GDPR
2. Fixes bugs to support tri-band routers
3. Fixes the issue where the WiFi password security method changes from WPA2 to WPA/WPA2
4. Fixes the issue where the WiFi network name and password do not display correctly
5. Allows the user to set a timer to turn off the guest network after a period of time

## Apps similar to NETGEAR Genie

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Wifi Analyzer Network Analyzer](https://appshunter.io/ios/app/wifi-analyzer-network-analyzer/id1602804552) | 4.4 (2,707) | Free | Utilities |
| [Wi-Fi Toolkit](https://appshunter.io/ios/app/wi-fi-toolkit/id1557822807) | 3.6 (79) | Free | Utilities |
| [SURFboard Central](https://appshunter.io/ios/app/surfboard-central/id1478418148) | 1.6 (1,527) | Free | Utilities |
| [Router Admin Setup](https://appshunter.io/ios/app/router-admin-setup/id1417777863) | 3.5 (327) | Free | Utilities |
| [NETGEAR VPN](https://appshunter.io/ios/app/netgear-vpn/id1515236326) | 3.3 (47) | Free | Utilities |
| [Ubiquiti WiFiman](https://appshunter.io/ios/app/ubiquiti-wifiman/id1385561119) | 4.8 (31,055) | Free | Utilities |

## More apps by NETGEAR, Inc.

- [NETGEAR Mobile](https://appshunter.io/ios/app/netgear-mobile/id457698895)
- [ReadyCLOUD](https://appshunter.io/ios/app/readycloud/id700730254)
- [Meural](https://appshunter.io/ios/app/meural/id1065654986)
- [NETGEAR Nighthawk - WiFi App](https://appshunter.io/ios/app/netgear-nighthawk-wifi-app/id1124666597)
- [NETGEAR Orbi - WiFi System App](https://appshunter.io/ios/app/netgear-orbi-wifi-system-app/id1182184397)

All apps by NETGEAR, Inc.: https://appshunter.io/developer/394405580

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*