# NETGEAR VPN — user reviews > 22 indexed App Store user reviews of NETGEAR VPN by Bitdefender SRL, rated 3.30/5 from 47 ratings. - Source: https://appshunter.io/ios/app/netgear-vpn/id1515236326/reviews - App overview in markdown: https://appshunter.io/ios/app/netgear-vpn/id1515236326.md - Rating breakdown: 5★ 20 · 4★ 7 · 3★ 3 · 2★ 2 · 1★ 15 ## Newest reviews (2 of 22) ### 1/5 — False sense of security *2021-08-04* I thought I was protecting myself, but this allowed my devices to be hacked. I don’t know if the app got hacked and then redirected my traffic to fake sites, which looked like the real ones. Every time I reconnected, I was connected to a different VPN provider. I started looking them up, and they were ALL listed as high risk. This is not the same as the Bitdefender VPN. I even increased my subscription. Now I have to find new antivirus software. VPN software. I don’t trust the Bitdefender name any longer. I have also thrown away my new NETGEAR Nighthawk router. Don’t waste your money on this or any Ndtgear or Bitdefender product. I don’t like having every system that I own compromised and hacked. I don’t like others viewing my cameras. I have purchased the Ubiquiti Dream Machine Pro. It does protect my network. But it does not provide antivirus support. It will allow me to access my own system via VPN, but I’m not using it for general, mobile VPN solution. ### 1/5 — Worth a penny *2021-01-31* I paid $30 to make sure I stay in VPN all the time, but this is a piece of garbage. Although it has option "connect on demand is on" most of the time it gets disconnected without any alert or notification. Even sometimes it cannot connect to any server. I have it on my iPhone and on my Mac and it behaves the same. I will not renew it and don't recommend to pay annual membership for even 1 day. ## Most critical reviews (10 lowest-rated) ### 1/5 — VPN *2025-09-17* Doesn't work at all can't reach anybody paid $50 for nothing stay away from this **Developer response:** Sorry this happened. Your experience matters to us — please email bitsy@bitdefender.com so we can check your account and help resolve this quickly. ### 1/5 — Slow to No *2025-02-15* Slow connectivity to almost everything and no ability to connect to my banking app when this VPN is on. **Developer response:** We're sorry you've run into these issues. Please contact us at bitsy@bitdefender.com so we can help. ### 1/5 — Worthless *2024-11-13* This use to be an ok VPN (no bounce) in the year years I had armor & vpn it served it’s purpose for the $100.00 a year. Now I’m absolutely shocked at the amount of privacy bleed that occurs and if you want VPN -with your VPN service! Then you have to pay an additional $59.00 or so dollars! Don’t waste your time. There are better services out there that are way more secure!!! Especially if you’re looking at paying almost $160 a year for the service. **Developer response:** We're sorry you ran into this issue. Please contact us at bitsy@bitdefender.com and we'll do our best to help! ### 1/5 — Ridiculous.. just Ridiculous *2024-07-22* Can’t believe Netgear would put their name on such a worthless VPN app which is supposed to integrate with the Armor app. Trash! I used to use Armor on my Nighthawk and other routers. I’ve found TP-Link Decos using Trend Micro (lifetime one price sub) is awesome. You lost several customers just from sitting and watching the cybersecurity world pass you by. I’m an IT admin and no longer recommend these products. **Developer response:** Hello, Please contact us at bitsy@bitdefender.com with a few details regarding your issue and we'll do our best to get it solved. Thank you! ### 1/5 — Ok the NETGEAR apps are easy *2024-07-18* But problems with the interface and I have had multiple IoT devices that I configured while on the IoT network jumped onto the 6-5g network. I have had problems with my HomePods refusing to connect. You guys used to have a professional setup. I should be able to make my IoT network invisible along with the 5-6g. There’s tons of sleazy people in this world and they want to hack you through your IoT infrastructure. Not only that. You should be able to setup your WiFi ip range without going into the web. I hate to say this but guess what. I’m really disappointed that your interface is going backwards. I mean I had a NETGEAR router in early 2000 and it had more security settings than this app. Same with the decco interface. I thought I was getting a superior product for the price. Turns out it was a waste of money in the end. Thanks. If I was investing in your company I would demand that you Fire your executives. What a joke. **Developer response:** Hello, Please contact us at bitsy@bitdefender.com with a few details regarding your issue and we'll do our best to get it solved. Thank you! ### 1/5 — Pointless without split tunnelling for apps *2023-10-15* I want to be able to turn on my vpn and forget about it in most situations. However, apps like Amazon prime video don’t work through a vpn. To get around this, I would normally add this app to split tunnelling. Unfortunately, split tunnelling is only compatible on websites and not apps. So, if I want to watch Amazon prime on the go, I have to disable the vpn. ### 1/5 — App Update? *2023-09-08* This app has not been updated in a year. How can it be trusted? ### 1/5 — Will not work on Computers *2022-11-20* After hours on the phone and emails to tech support, I learned today that if you buy this subscription from the Apple Store, your VPN will work only on iOS devices. Bitdefender will not give you the code to allow you to activate the VPN on your MacBook or other computer. I feel like I got ripped off. If I had bought the same subscription from Bitdefender using a computer, the subscription would cover all my devices. This limitation was never disclosed prior to the sale. Everything was “protect all your devices” and “total security “, but that was a lie. False advertising. Do not buy if you also want VPN for your computers. ### 1/5 — Netgear promoter application *2022-10-26* I assumed it would integrate with my router and it would work smoothly. This prevents many applications to not work. For example, it blocks my Verizon app to not respond. Lots of no connections on other applications. Also. When I get home it prevents me from connecting to my Netgear Orbi router. I need to turn it off and turn on. Junk. Don’t waste your money. ### 1/5 — More hassle than it’s worth *2022-09-27* Causes more problems than it’s worth. Thought I was having problems with various WiFi networks and Apple CarPlay. Deleting this app fixed them all! Wish I could get a refund on the subscription ## Most praised reviews (10 highest-rated) ### 5/5 — Super super great service *2025-04-14* Despite of the bad reviews my experience with this service is exceptional. I can login from deferent geographic locations to watch Netflix, I can’t do that with other service like Norvpn. 5 starts for that. Now I have to figure how to add this to my router (NETGEAR) **Developer response:** Thanks a ton for the awesome review! For router setup help, feel free to email us at bitsy@bitdefender.com — we’ll guide you through it! ### 5/5 — Love this app! *2024-08-04* The current version is great. Please bring double hop to the computer versions instead of just iOS. ### 5/5 — Lily *2024-02-02* Grate Appe **Developer response:** Hi, thank you for the 5 star review!! ### 5/5 — Great app could be better *2023-10-12* The best feature is the vpn setting to its proprietary setting which is a far safer option The split tunnel vpn function has a website adding functionality which is only useful for a web browser, it needs to allow for apps to added to be of full use ### 5/5 — Problems started today 6/12/22 *2022-06-13* All of a sudden having problems with sites that are even in the vpn bypass. Was a 5 star but will go down if issues persist. ### 5/5 — VPN *2021-02-27* There’s a lot of VPN’s and some are good but this one is awesome because they care about you👍 ### 4/5 — Buggy *2024-11-17* The vpn works great, but when I try to connect it buffers every time and I have to delete the app every time it happens. **Developer response:** Hi and apologies with the issue with the VPN. Could you please contact us at bitsy@bitdefender.com so we can look into it? ### 4/5 — Limitada pero eficaz *2023-05-06* Limitada a un número de MB diarios en la versión gratis, pero eficaz. ### 3/5 — Can’t access Disney + *2022-05-04* You can’t access Disney + while using this VPN. That’s a deal breaker for me. **Developer response:** Hi, will be fixed in next version, thank you for your feedback. ### 2/5 — Cannot upgrade on iPhone from inside the app *2024-05-26* Cannot upgrade to unlimited from inside iPhone app **Developer response:** Hello, Please contact us at bitsy@bitdefender.com with a few details regarding your issue and we'll do our best to get it solved. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*