# NETIX AI CAFM Service — CAFM Service Assistant

> CAFM Service Assistant (iPhone/iPad app by NETIX MIDDLE EAST DWC-LLC.)

- Source: https://appshunter.io/ios/app/netix-ai-cafm-service/id6745163691 (this page in markdown: same URL + `.md`)
- Developer: [NETIX MIDDLE EAST DWC-LLC](https://appshunter.io/developer/1811072730)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 60 MB
- Languages: American English
- Released: 2025-05-01
- Data updated: 2026-08-26
- User reviews in markdown: https://appshunter.io/ios/app/netix-ai-cafm-service/id6745163691/reviews.md

## What is NETIX AI CAFM Service?

The CAFM-based Technician App is a powerful and comprehensive tool designed to assist technicians in efficiently managing maintenance tasks for facilities and assets. It is a mobile solution tailored to streamline both reactive and planned maintenance activities, ensuring seamless operations, timely interventions, and minimized equipment downtime.
Reactive Work Order Module:
The Reactive Work Order module is built to address unexpected or emergency maintenance tasks that arise during the day-to-day operation of facilities. It is particularly useful for handling sudden equipment failures, breakdowns, and other urgent repair needs. This module enables technicians to receive, track, and manage work orders in real-time, allowing them to respond quickly and effectively.
Key features of the Reactive Work Order module include:
Real-time Work Order Assignment: Work orders for reactive maintenance are assigned to technicians in real time. Technicians can view the details of the task, including the issue description, location, priority level, and any special instructions or materials needed to complete the job.
Status Tracking and Updates: As technicians begin working on a reactive maintenance task, they can update the status of the work order, allowing supervisors and other team members to track progress in real time. This helps ensure timely completion of urgent repairs and provides visibility into ongoing tasks.
Photo and Note Attachments: Technicians can attach photos, notes, and other documentation to work orders, providing a clear understanding of the issue and the actions taken to resolve it. This feature helps improve communication between team members and ensures that all relevant information is captured for future reference.
Mobile-Friendly Design: The app is optimized for mobile devices, making it easy for technicians to access work orders and update task statuses while on the go. Whether they are on-site or in transit, they can stay connected and manage their tasks efficiently.
Work Order Prioritization: The module allows for the prioritization of work orders based on urgency, helping technicians focus on the most critical tasks first. This ensures that high-priority repairs are addressed promptly, reducing the risk of extended downtime and operational disruption.
Completion and Closure: Once a reactive work order is completed, technicians can close the task, ensuring that all work has been finalized and logged within the system. This helps keep maintenance records up to date and provides data for future performance analysis.
Planned Preventive Maintenance (PPM) Module:
The Planned Preventive Maintenance (PPM) module is designed to help facilities avoid costly breakdowns and downtime by ensuring that regular maintenance activities are performed on schedule. This proactive approach to maintenance focuses on identifying and addressing potential issues before they become critical, extending the life of equipment and improving overall facility performance.
Key features of the PPM module include:
Scheduled Maintenance Tasks: The PPM module enables users to set up and manage recurring maintenance schedules for various assets and equipment. Technicians can follow predefined maintenance plans, ensuring that inspections and routine checks are conducted at the right intervals to prevent failures and reduce wear and tear.
Checklists and Inspections: Technicians can access detailed checklists for each preventive maintenance task, ensuring that all necessary steps are followed. These checklists help maintain consistency in the maintenance process and provide a clear record of the actions taken during each inspection.
Compliance and Regulatory Standards: The PPM module helps ensure that maintenance tasks are performed in compliance with industry standards and regulations.


## Version history (last 5 releases)

### 2.0.37 — 2026-08-21

* Added document viewing in quotation details.
* Improved billing and payment notifications.
* Improved app stability, security, and performance.

### 2.0.36 — 2026-08-11

* Added quick access to notifications from the home screen.
* Added root cause and rectification note fields in reactive work order.
* Added work-order reviewer inspections and SSM document register.
* Improved leave management and signature pad experience.
* Added billing and payment notice notifications.
* Fixed bugs and improved app security and stability.

### 2.0.35 — 2026-07-28

* Added mobile approval support for the RRF module.
* Introduced QR code scanning for QHSE hazard reporting.
* Enabled optional selfie verification for check-in/check-out.
* Added configurable image requirements for RWO, PPM WO, and inspection work order completion.
* Added audit work order cancellation.
* Introduced a staff leave request flow.
* Improved performance, fixed bugs, and enhanced security.

### 2.0.34 — 2026-07-15

* Images are now required before completing Reactive Work Orders, QHSE Work Orders, and PPM work orders.
* General bug fixes and performance improvements.

### 2.0.33 — 2026-07-11

* Added support for multiple observations in QHSE inspections.
* General bug fixes and performance improvements.

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## More apps by NETIX MIDDLE EAST DWC-LLC

- [NETIX AI CAFM Customer](https://appshunter.io/ios/app/netix-ai-cafm-customer/id6745253290)

All apps by NETIX MIDDLE EAST DWC-LLC: https://appshunter.io/developer/1811072730

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*