# Netsmart myHealthPointe — Empower your Care > Consumer engagement portal for direct access to treatment and care management. (iPhone/iPad app by Netsmart Technologies, Inc.) - Source: https://appshunter.io/ios/app/netsmart-myhealthpointe/id1567447431 (this page in markdown: same URL + `.md`) - Developer: [Netsmart Technologies, Inc](https://appshunter.io/developer/492097149) - Category: Medical, Health & Fitness - Price: Free - Rating: 2.00/5 from 16 App Store ratings · 3 written reviews indexed - Age rating: 17+ - Requires: iOS 15.1 · 42 MB - Languages: English - Released: 2021-09-16 - Data updated: 2026-07-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/netsmart-myhealthpointe/id1567447431/reviews.md ## What is Netsmart myHealthPointe? Stay connected. Get support. Engage consumers. Empower your care. This consumer engagement portal connects individuals directly to their treatment through the convenience of their mobile devices. The app provides consumers seamless access to clinical and personal information and empowers consumers to become more directly involved and engaged with their care. Through the app users can send secure messages to the care team, request and view upcoming appointments, complete and send required forms, and much more.. ## Key features - Secure messaging with care team - View and request appointments - Complete and submit forms - Access clinical information - Access personal health information - Consumer engagement portal ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/netsmart-myhealthpointe/id1567447431/reviews.md ### 1/5 — No Good *2026-02-21* 0 Stars if I could. The app is broken for multiple reasons. 1: There’s a bunch of HTML coding when you open the app at the top. 2: You cannot cancel an appointment. It comes back as you need to answer the survey question. 3: Only in person appointments show up. Any video/phone appointments aren’t displayed. If you want to utilize this to schedule other appointments outside of entities that don’t utilize this app; it’s impossible to do so. Messages sent from your provider aren’t received nor do you have the ability to send a message. What exactly is the point of this app if you can’t utilize it efficiently and effectively? ### 1/5 — Won't save my information! *2026-02-17* I've tried to submit one of the forms for personal information. I input everything and then clicked save as draft, nothing happened. Then clicked submit, nothing happened. Then it kicked me out and when I went back in, all of my information was gone. Extremely frustrating! ### 1/5 — PHI is NOT secure. App doesn’t deliver on promised features. *2023-07-31* Several serious issues. Probably most disturbing, is the security, or lack there of, of PHI. I had full access to PHI, and everything else of another behavioral health patient at BJC through this app. I could pull her profile up, just like I was pulling up my own. I brought this to the attention of, who I thought, were the appropriate authorities, but that was in march, and as of now, nearly August, I have yet to receive an explanation for exactly how this breach happened, now information about how my PHI was effected, no letter, no phone call… nothing. Furthermore, despite the attestation with ONC, being a certified HIT, and all that entails, the app offers very minimal information. There’s no way to communicate with your provider, care team, or customer support from the app. I can’t schedule/reschedule a doctors appointment, or even view upcoming appointments, request refills, see doctors notes from appointments, lab results, basically nothing. And I would thoroughly read the privacy policy, in terms of use. Whereby they hold them selves completely unaccountable for any foreseeable or unforeseeable issue that may arise. Amongst other perturbing rights/lack of responsibilities listed. May be a review will get a response. May be a letter to HHS, would be more appropriate… ## Frequently asked questions about Netsmart myHealthPointe ### What can I do with myHealthPointe? myHealthPointe allows you to send secure messages to your care team, request and view upcoming appointments, and complete required forms directly from your mobile device. It also provides access to your clinical and personal health information. ### Is myHealthPointe free to use? Yes, myHealthPointe is available for free. The app is offered at no cost to users, and there are no in-app purchases or advertisements. ### What devices does myHealthPointe support? myHealthPointe is available on iPhone and iPod devices. It is designed for iOS mobile platforms. ### How often is myHealthPointe updated? The latest version of myHealthPointe is 1.0.56, last updated on February 16, 2026. While the last update date is in the future, indicating potential for ongoing development, users can expect regular updates to improve functionality and security. ### What is the age rating for myHealthPointe? myHealthPointe has an age rating of 17+. This indicates that the content may be suitable for mature teenagers and adults. ### What is the user sentiment for myHealthPointe? Based on the available data, myHealthPointe has a rating of 2.5 stars from 8 ratings. This suggests that user satisfaction may be mixed, with some users experiencing issues or having less than ideal experiences. ### Who developed myHealthPointe? myHealthPointe was developed by Netsmart Technologies, Inc. They are the provider of this consumer engagement portal. ### Does myHealthPointe have ads? No, myHealthPointe does not contain advertisements. The app is ad-free, ensuring an uninterrupted user experience. ## Version history (last 5 releases) ### 1.0.64 — 2026-06-30 UI Updates ### 1.0.59 — 2026-05-14 Accessibility Updates Fixed issue with Date of Birth picker not allowing selections before 1969 ### 1.0.58 — 2026-04-16 Accessibility Updates Auto generate URLs as links in messages Add Appointment Status in calendar view ### 1.0.56 — 2026-02-16 Fixes a crash that can occur on the messages page ### 1.0.55 — 2026-01-31 Label Corrections Bug Fixes on registration ## Apps similar to Netsmart myHealthPointe | App | Rating | Price | Category | | --- | --- | --- | --- | | [Hypnosis for Childbirth](https://appshunter.io/ios/app/hypnosis-for-childbirth/id477599840) | 5.0 (1) | $4.99 | Medical | | [ICE Medical Standard](https://appshunter.io/ios/app/ice-medical-standard/id412786820) | 4.3 (1,951) | Free | Medical | | [AcuApp® Acupressure](https://appshunter.io/ios/app/acuapp-acupressure/id510935540) | 3.5 (2) | Free | Medical | | [Dog Symptom Checker](https://appshunter.io/ios/app/dog-symptom-checker/id392537780) | 1.0 (1) | $2.99 | Medical | | [CCL eLab Community](https://appshunter.io/ios/app/ccl-elab-community/id492766180) | — | Free | Medical | | [Cardio Valve](https://appshunter.io/ios/app/cardio-valve/id516325480) | 4.8 (4) | Free | Medical | ## More apps by Netsmart Technologies, Inc - [Netsmart myPOV Vitals](https://appshunter.io/ios/app/netsmart-mypov-vitals/id590268076) - [Netsmart myPOV Observer](https://appshunter.io/ios/app/netsmart-mypov-observer/id590816831) - [Netsmart Mobilecare](https://appshunter.io/ios/app/netsmart-mobilecare/id1115220083) - [Mobile Caregiver+](https://appshunter.io/ios/app/mobile-caregiver-plus/id1273282237) - [Netsmart Homecare MobileTablet](https://appshunter.io/ios/app/netsmart-homecare-mobiletablet/id1351885013) - [CarePOV Behavior Tracking](https://appshunter.io/ios/app/carepov-behavior-tracking/id1367606347) All apps by Netsmart Technologies, Inc: https://appshunter.io/developer/492097149 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*